I've been eating Zoup for years, and my favorite sandwich was always the Maple Bacon Aioli Ham sandwich. I noticed over the years the sandwich not only got smaller, but had less on it. So I started ordering it with extra bacon, and extra aioli sauce (costs $2 for the bacon). Now I understand reducing portion sizes to cut down on cogs and what not, but I paid $2 for extra bacon, and this is what I got. Less than a strip's worth of what amounts to bacon bits, and almost no aioli. Literally 4 slices of ham total. Last time I give money to these scumbags.
Jeffrey R.
Overpriced soup. They offer samples. It's yummy but for a bowl of SOUP at their prices someone should be feeding me and wiping the dribbles off my lips. Stay at home and cook instead.
Beth H.
Really disappointed in changes made to one of the best soups I have ever had. The chicken pot pie with pie crust crumbles was my family's favorite. So disappointed in the changes to everything about this soup. I'm not sure how it can even be called the same thing now.
Leslye W.
Have no idea about the food. Ordered online for pickup. Arrived to a closed store at 6pm on a Saturday evening. My credit card was charged anyway. I have called twice and emailed the store and corporate. I have been ignored. Just passing through while traveling or I would go to the store. This is theft.
Erika H.
It pains me to write a bad review for Zoup, as it's been a favorite for many years, but this location is subpar at best. There has clearly been a change in ownership in the last several months. We walked in at noon to a completely empty restaurant. So much so that my sister and I thought it may be closed. No employees in sight. After a few moments a gentleman came from the back but did not greet us or offer samples. All of the soups had lids on and there was no identifying tags. He clearly didn't want us sampling anything. We both ordered the Mediterranean chickpea Broth Bowl. The man quickly told us if we wanted that it would be about a 15 minute wait bc they were out of broccoli. They were also out of all other menu items containing broccoli "because the old broccoli went bad and had to be thrown away." It seems other reviewers have mentioned they are consistently out of broccoli oddly? My sister ended up ordering chicken noodle soup and I the salad. My salad was fine but the soup was Luke warm at best and definitely not up to previous standards. Sadly we both agreed this would be our last visit to the Maumee location. I would think Zoup headquarters would hold franchisees to higher standards.
Kenneth L. W.
Amazing atmosphere and GREAT customer service! Staff are fast and efficient with processing orders and the salads are always fresh! 10/10 recommend!
Gary H.
My family was passing through on a cold December day. Yelp provided what I refer to as "meal radar" for the local area. This place won the vote for a late lunch. It was certainly a good visit. They listed 12 daily soups, along with a planned sandwich menu, as well as sides. It was a pleasant surprise to find out they offered free taster samples of the soups, so you knew exactly what to expect. Loved that. While I sampled at least 5-6 different flavors, I landed on loaded baked potato. It was a tough decision over a wonderful lobster bisque, a creamy Wisconsin cheese soup and a delightful French onion. Believe me, it was a tough choice. I paired that with an Italian sandwich for the meal. All smiles when it came down to flavor! My family thoroughly enjoyed all they had as well. The only drawback for not awarding this 5 stars for our visit was pricing. It was pretty spendy. The portions were good. The food was good. The price...not so good. 4 meals and drinks...a tad over $78. (Included taxes) It's tough as a small business owner to make ends meet and still stay competitive in the market. Hopefully this location continues to prosper in today's restaurant realm. Now again, I'm not disappointed in what I got. Service was friendly and helpful. Restaurant was clean and organized during our visit. I'd recommend it. And likely return in the future.
Monica K.
Food was excellent! Love your zoups. The salads we have had have been amazing. The Cobb and the Caesar are our favorites!Being able to order online is a huge plus. Thank you and we'll be seeing you guys soon!
William O.
Ordered what I thought was the ladled lobster , sounded great but wound up with a soupy bowl of wet Mac noodles, no lobster, and nothing resembling a flaky pie topping , was basically Mac n cheese soup. Also had a salad that saved the day but disappointed in the Ladled Lobster
Nicole H.
I've only had the ancient grains bowl (with chicken, beans, corn, mushrooms, etc) and not the soup (which obviously is their speciality. I really liked it! It had a good flavor - I couldn't quite figure out what it was, but it was great. You can order off their website for pick-up and I did a build your own. I will say - it was $10 for chicken and several toppings...is it worth $10? Maybe. It did taste good. It did fill me up (but that doesn't take much). But while it had great options to add, it wasn't as much ingredients as I'd have thought with that price (comparing it to Bibimbap bowls). The bowl reminded me a bit of Core Life Eatery's bowls, and I mean that in a good way!
I came in yesterday because the line next door at Barry’s Bagels was out the door. Great variety of soups. I got the ham and stuffed pepper soup. They took the ham sandwich on French bread and microwaved it. The sandwich was chewy and the juice off the ham was dripping. It was so gross. The soup wasn’t much better. The three young girls need some training. I definitely would never go back. Go next door to Barry’s!
I've been eating Zoup for years, and my favorite sandwich was always the Maple Bacon Aioli Ham sandwich. I noticed over the years the sandwich not only got smaller, but had less on it. So I started ordering it with extra bacon, and extra aioli sauce (costs $2 for the bacon). Now I understand reducing portion sizes to cut down on cogs and what not, but I paid $2 for extra bacon, and this is what I got. Less than a strip's worth of what amounts to bacon bits, and almost no aioli. Literally 4 slices of ham total. Last time I give money to these scumbags.
Overpriced soup. They offer samples. It's yummy but for a bowl of SOUP at their prices someone should be feeding me and wiping the dribbles off my lips. Stay at home and cook instead.
Really disappointed in changes made to one of the best soups I have ever had. The chicken pot pie with pie crust crumbles was my family's favorite. So disappointed in the changes to everything about this soup. I'm not sure how it can even be called the same thing now.
Have no idea about the food. Ordered online for pickup. Arrived to a closed store at 6pm on a Saturday evening. My credit card was charged anyway. I have called twice and emailed the store and corporate. I have been ignored. Just passing through while traveling or I would go to the store. This is theft.
It pains me to write a bad review for Zoup, as it's been a favorite for many years, but this location is subpar at best. There has clearly been a change in ownership in the last several months. We walked in at noon to a completely empty restaurant. So much so that my sister and I thought it may be closed. No employees in sight. After a few moments a gentleman came from the back but did not greet us or offer samples. All of the soups had lids on and there was no identifying tags. He clearly didn't want us sampling anything. We both ordered the Mediterranean chickpea Broth Bowl. The man quickly told us if we wanted that it would be about a 15 minute wait bc they were out of broccoli. They were also out of all other menu items containing broccoli "because the old broccoli went bad and had to be thrown away." It seems other reviewers have mentioned they are consistently out of broccoli oddly? My sister ended up ordering chicken noodle soup and I the salad. My salad was fine but the soup was Luke warm at best and definitely not up to previous standards. Sadly we both agreed this would be our last visit to the Maumee location. I would think Zoup headquarters would hold franchisees to higher standards.
Amazing atmosphere and GREAT customer service! Staff are fast and efficient with processing orders and the salads are always fresh! 10/10 recommend!
My family was passing through on a cold December day. Yelp provided what I refer to as "meal radar" for the local area. This place won the vote for a late lunch. It was certainly a good visit. They listed 12 daily soups, along with a planned sandwich menu, as well as sides. It was a pleasant surprise to find out they offered free taster samples of the soups, so you knew exactly what to expect. Loved that. While I sampled at least 5-6 different flavors, I landed on loaded baked potato. It was a tough decision over a wonderful lobster bisque, a creamy Wisconsin cheese soup and a delightful French onion. Believe me, it was a tough choice. I paired that with an Italian sandwich for the meal. All smiles when it came down to flavor! My family thoroughly enjoyed all they had as well. The only drawback for not awarding this 5 stars for our visit was pricing. It was pretty spendy. The portions were good. The food was good. The price...not so good. 4 meals and drinks...a tad over $78. (Included taxes) It's tough as a small business owner to make ends meet and still stay competitive in the market. Hopefully this location continues to prosper in today's restaurant realm. Now again, I'm not disappointed in what I got. Service was friendly and helpful. Restaurant was clean and organized during our visit. I'd recommend it. And likely return in the future.
Food was excellent! Love your zoups. The salads we have had have been amazing. The Cobb and the Caesar are our favorites!Being able to order online is a huge plus. Thank you and we'll be seeing you guys soon!
Ordered what I thought was the ladled lobster , sounded great but wound up with a soupy bowl of wet Mac noodles, no lobster, and nothing resembling a flaky pie topping , was basically Mac n cheese soup. Also had a salad that saved the day but disappointed in the Ladled Lobster
I've only had the ancient grains bowl (with chicken, beans, corn, mushrooms, etc) and not the soup (which obviously is their speciality. I really liked it! It had a good flavor - I couldn't quite figure out what it was, but it was great. You can order off their website for pick-up and I did a build your own. I will say - it was $10 for chicken and several toppings...is it worth $10? Maybe. It did taste good. It did fill me up (but that doesn't take much). But while it had great options to add, it wasn't as much ingredients as I'd have thought with that price (comparing it to Bibimbap bowls). The bowl reminded me a bit of Core Life Eatery's bowls, and I mean that in a good way!
Restaurantji Recommends
I came in yesterday because the line next door at Barry’s Bagels was out the door. Great variety of soups. I got the ham and stuffed pepper soup. They took the ham sandwich on French bread and microwaved it. The sandwich was chewy and the juice off the ham was dripping. It was so gross. The soup wasn’t much better. The three young girls need some training. I definitely would never go back. Go next door to Barry’s!