can't even stay open or open on time if you do order it will take forever and most likely your order will be wrong
Rachel Sowinski
Sat in the drivethru for 30 minutes with only 4 cars ahead of me and a 1/2 empty parking lot. Had to send my drink back to be remade by the time I got to the window because it sat so long. I do my best to be understanding of staffing issues and truly respect those in the food service industry. My tolerance is high for poor service. Not a single apology was uttered for the wait. I do not recommend this location.
Food: 1
Service: 1
Julie Shuman
My coffee took 25 minutes to make ?
Food: 1
Service: 1
Brittany Clark
This location used to be fast when they first opened, I waited in the drive thru for 32 minutes for 2 drinks, I wish I was exaggerating. This is one of the worst Starbucks to go to!
Atmosphere: 1
Food: 1
Service: 1
Cailona S.
I usually have no problems with this location, But laaterly service has been extremely slow. The baristas was too busy in the lobby laughing, at least I can see that through the drive thru window.
Service: 3
Debbie Gregory
Ordered the Strawberry Refresher, and it was extremely watered down. I ordered with no ice and extra base. I'll stop at another Starbucks. This usually is not a problem at other locations.
Atmosphere: 4
Food: 1
Service: 5
Ziad El Ghoul
One of the nicest Starbucks in the area (design) wise)Staff is niceGood place for over priced coffeeI ordered the lavender matcha coffee, I got a complete purple drink no matcha taste
Atmosphere: 2
Food: 3
Service: 4
Justin Shadron
The employees are friendly, but horrible at their jobs. Don’t ever go here expecting to get your order in a timely manner, it will always take minimum 15-20 minutes just to place it. The employee running the computer inside is extremely nice, but unfortunately has clearly had absolutely no training on how the system works. The manager/shift lead/ whatever clearly sees him struggling, and ignores him until he makes her come over and help him.
30 minutes in a drive thru is not good service. My second time at this location first time I stood at the counter for 15 minutes before anyone even acknowledged my presence. Dont think I will try again.
Randy Proctor
I’m visiting from out of town because my father-in-law is having heart surgery. I needed a break from the hospital and drove over to this Starbucks to get a matcha latte to warm up. Kalil (sorry if misspelled name) was very kind to me and made me feel at home. I could tell that they were busy, but they still took the time to be kind and make sure I was taken care of. Thanks so much for this!
I was in the drive-through line at this location and there were probably four cars in front of me and everyone ordered and when I got to the order window, they told me they were closed but everyone else got their coffee :(
Service: 1
EM Fox
Store closed 11am on Sunday.
Atmosphere: 3
Food: 3
Service: 3
GINA KUZMA
Slowest Starbucks ever
Tanya S.
I was really excited when this location opened- it is 2 blocks from my house. I have seen the decline in service since the first year. My breakfast sandwich is NEVER completely hot, my coffee is always lackluster- I mean I order the same coffee- however it NEVER taste the same- I am sure there is a recipe. I always have to ask for napkins- they usually then only give me ONE. I asked for a bag one trip through the drive thru and I received a lecture on how they only had one size (large) and she didn't think I needed one that large for my ONE item- I just wanted a bag not to be disciplined. Today was the last straw. Yesterday I went through the drive thru to order an everything bagel with cream cheese. When I arrived to work- I discovered that I had two bottom portions of the bagel (because HOW is that even an possible) I took a photo for evidence. I went inside this morning to speak with a manager. The cashier/cook said, I will just give you another one. When the bagel was ready- she said, plain bagel. I said, I would like cream cheese. She then proceeded to say- we don't have any. They are ALWAYS low on stock of SOMETHING! Before they opened I would drive to the Som Center location- well.. I will be heading back in that direction - this location has lost a customer- they suck!
Grace Williams
Despite hardly any customers inside and only a few cars ahead of us, it took almost 10 minutes to get through the drive-thru. Drinks were well made, but the wait time seemed odd.
can't even stay open or open on time if you do order it will take forever and most likely your order will be wrong
Sat in the drivethru for 30 minutes with only 4 cars ahead of me and a 1/2 empty parking lot. Had to send my drink back to be remade by the time I got to the window because it sat so long. I do my best to be understanding of staffing issues and truly respect those in the food service industry. My tolerance is high for poor service. Not a single apology was uttered for the wait. I do not recommend this location.
Food: 1
Service: 1
My coffee took 25 minutes to make ?
Food: 1
Service: 1
This location used to be fast when they first opened, I waited in the drive thru for 32 minutes for 2 drinks, I wish I was exaggerating. This is one of the worst Starbucks to go to!
Atmosphere: 1
Food: 1
Service: 1
I usually have no problems with this location, But laaterly service has been extremely slow. The baristas was too busy in the lobby laughing, at least I can see that through the drive thru window.
Service: 3
Ordered the Strawberry Refresher, and it was extremely watered down. I ordered with no ice and extra base. I'll stop at another Starbucks. This usually is not a problem at other locations.
Atmosphere: 4
Food: 1
Service: 5
One of the nicest Starbucks in the area (design) wise)Staff is niceGood place for over priced coffeeI ordered the lavender matcha coffee, I got a complete purple drink no matcha taste
Atmosphere: 2
Food: 3
Service: 4
The employees are friendly, but horrible at their jobs. Don’t ever go here expecting to get your order in a timely manner, it will always take minimum 15-20 minutes just to place it. The employee running the computer inside is extremely nice, but unfortunately has clearly had absolutely no training on how the system works. The manager/shift lead/ whatever clearly sees him struggling, and ignores him until he makes her come over and help him.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Breakfast Sandwich, Iced Caramel Macchiato
30 minutes in a drive thru is not good service. My second time at this location first time I stood at the counter for 15 minutes before anyone even acknowledged my presence. Dont think I will try again.
I’m visiting from out of town because my father-in-law is having heart surgery. I needed a break from the hospital and drove over to this Starbucks to get a matcha latte to warm up. Kalil (sorry if misspelled name) was very kind to me and made me feel at home. I could tell that they were busy, but they still took the time to be kind and make sure I was taken care of. Thanks so much for this!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was in the drive-through line at this location and there were probably four cars in front of me and everyone ordered and when I got to the order window, they told me they were closed but everyone else got their coffee :(
Service: 1
Store closed 11am on Sunday.
Atmosphere: 3
Food: 3
Service: 3
Slowest Starbucks ever
I was really excited when this location opened- it is 2 blocks from my house. I have seen the decline in service since the first year. My breakfast sandwich is NEVER completely hot, my coffee is always lackluster- I mean I order the same coffee- however it NEVER taste the same- I am sure there is a recipe. I always have to ask for napkins- they usually then only give me ONE. I asked for a bag one trip through the drive thru and I received a lecture on how they only had one size (large) and she didn't think I needed one that large for my ONE item- I just wanted a bag not to be disciplined. Today was the last straw. Yesterday I went through the drive thru to order an everything bagel with cream cheese. When I arrived to work- I discovered that I had two bottom portions of the bagel (because HOW is that even an possible) I took a photo for evidence. I went inside this morning to speak with a manager. The cashier/cook said, I will just give you another one. When the bagel was ready- she said, plain bagel. I said, I would like cream cheese. She then proceeded to say- we don't have any. They are ALWAYS low on stock of SOMETHING! Before they opened I would drive to the Som Center location- well.. I will be heading back in that direction - this location has lost a customer- they suck!
Despite hardly any customers inside and only a few cars ahead of us, it took almost 10 minutes to get through the drive-thru. Drinks were well made, but the wait time seemed odd.
Atmosphere: 4
Food: 5
Service: 4