I usually do not review fast food spots, but I must give a shout out to this Jimmy John's in Mentor (+ of 20 & 306). Ever since this location changed hands (just recently I believe) it has been top notch. The new owners really made a change for the better. Quick with getting the sandwiches out and fantastic service!
Sherry Wilber
The people are always friendly that isn't the issue. Since this location reopened my order has never been correct. It's been over a year or so since I last stopped by so I thought I'd give one last try. I ordered a slim 6 with extra cheese and bacon. I also ordered a sweet tea. Their tea is always fantastic but my sandwich once again was not. Whomever was taking my order rang up avocado instead of extra cheese. I don't know what's changed but no matter what my order is never right when I go here. I'm just going to have to go elsewhere.
Atmosphere: 4
Food: 1
Service: 5
Kimberley Green
Try the un sandwich.
Atmosphere: 5
Food: 5
Service: 5
Sherrod Waller
I hope this reaches management because the experience I had at Jimmy Johns was phenomenal. I got to the store around 1045am didn't realize you hadn't opened yet. When I was walking back to my car after reading the sign I was stopped by a wonderful lady named Kat. She opened the door early for me and gave me great service with a smile. It was people who came in behind me and she served us all very fast but efficiently. I knew she had to be the manager but to my surprise she told me she wasn't. Speaks volumes to the store because she went above and beyond to accommodate us and I wanna thank her publicly and I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Stephen Donnelly
A classic sandwich shop. Not what I remember from my past. Asked for no cheese - was given cheese. Even with it listed on receipt and the guy taking my order pass it along verbally. Overall, workers didn't seem to want to be there or interact with guests. I won't be returning.
Atmosphere: 1
Food: 2
Service: 1
Rachel Campbell
Pathetic this is an $8 sub .
Anita B.
We just tried Jimmy Johns for the first time It was great we both ordered The Italian Club with the pickles have to have the pickle Our food was fresh delicious perfect combination of meat and cheeses Oh yeah they have drive thru The service was super fast Thumbs Up !
Michelle Edgar
Came on 9/18 at 7:55, we didn’t realize they closed at 8. They were VERY welcoming and didn’t make us feel rushed. They completed our order and were very pleasant. Sorry we didn’t get their name, adult male and female were
Atmosphere: 5
Food: 5
Service: 5
Gene Faulkner
Big fan of Jimmy John's. Large sandwich selection.
Food: 5
Service: 5
Sarah Misley
Unwich is such a good idea.. love itFriendly people.
Fast sub shop good food a different bun than the other guys have food was good restrooms clean and service was fastDietary restrictions: Notes on the door with all the warnings
Atmosphere: 4
Food: 4
Service: 5
Michael Mervar
This place was great, now after new ownership, is fantastic! A 10/10! Highly recommended this sandwich shop over the others around.
Atmosphere: 5
Food: 5
Service: 5
Angelina McKenney
every employee there was so nice to me. the food is great, definitely will be going there again!
Atmosphere: 5
Food: 5
Service: 5
Josh
They are always great at this location. They smile and greet you right away and express thankfulness every time.
Atmosphere: 5
Food: 5
Service: 5
Endless Mist
It was pretty good food. No complaints, but wasn't really impressive. Clean building.
I usually do not review fast food spots, but I must give a shout out to this Jimmy John's in Mentor (+ of 20 & 306). Ever since this location changed hands (just recently I believe) it has been top notch. The new owners really made a change for the better. Quick with getting the sandwiches out and fantastic service!
The people are always friendly that isn't the issue. Since this location reopened my order has never been correct. It's been over a year or so since I last stopped by so I thought I'd give one last try. I ordered a slim 6 with extra cheese and bacon. I also ordered a sweet tea. Their tea is always fantastic but my sandwich once again was not. Whomever was taking my order rang up avocado instead of extra cheese. I don't know what's changed but no matter what my order is never right when I go here. I'm just going to have to go elsewhere.
Atmosphere: 4
Food: 1
Service: 5
Try the un sandwich.
Atmosphere: 5
Food: 5
Service: 5
I hope this reaches management because the experience I had at Jimmy Johns was phenomenal. I got to the store around 1045am didn't realize you hadn't opened yet. When I was walking back to my car after reading the sign I was stopped by a wonderful lady named Kat. She opened the door early for me and gave me great service with a smile. It was people who came in behind me and she served us all very fast but efficiently. I knew she had to be the manager but to my surprise she told me she wasn't. Speaks volumes to the store because she went above and beyond to accommodate us and I wanna thank her publicly and I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
A classic sandwich shop. Not what I remember from my past. Asked for no cheese - was given cheese. Even with it listed on receipt and the guy taking my order pass it along verbally. Overall, workers didn't seem to want to be there or interact with guests. I won't be returning.
Atmosphere: 1
Food: 2
Service: 1
Pathetic this is an $8 sub .
We just tried Jimmy Johns for the first time It was great we both ordered The Italian Club with the pickles have to have the pickle Our food was fresh delicious perfect combination of meat and cheeses Oh yeah they have drive thru The service was super fast Thumbs Up !
Came on 9/18 at 7:55, we didn’t realize they closed at 8. They were VERY welcoming and didn’t make us feel rushed. They completed our order and were very pleasant. Sorry we didn’t get their name, adult male and female were
Atmosphere: 5
Food: 5
Service: 5
Big fan of Jimmy John's. Large sandwich selection.
Food: 5
Service: 5
Unwich is such a good idea.. love itFriendly people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast sub shop good food a different bun than the other guys have food was good restrooms clean and service was fastDietary restrictions: Notes on the door with all the warnings
Atmosphere: 4
Food: 4
Service: 5
This place was great, now after new ownership, is fantastic! A 10/10! Highly recommended this sandwich shop over the others around.
Atmosphere: 5
Food: 5
Service: 5
every employee there was so nice to me. the food is great, definitely will be going there again!
Atmosphere: 5
Food: 5
Service: 5
They are always great at this location. They smile and greet you right away and express thankfulness every time.
Atmosphere: 5
Food: 5
Service: 5
It was pretty good food. No complaints, but wasn't really impressive. Clean building.
Atmosphere: 4
Food: 4
Service: 4