Applebee's Grill + Bar

6871 Pearl Rd, Middleburg Heights
(440) 845-8900

Recent Reviews

Yvette Moore

Food was great as well as the service.

Atmosphere: 5

Food: 5

Service: 5

Gary Mccullough

Food is always good

Atmosphere: 4

Food: 4

Service: 4

John G

Food has always been good, as well as the service. Patrick was our server and that dude hustles. He takes care of the whole bar area and does an amazing job.

Atmosphere: 5

Food: 5

Service: 5

STEVE SCHALL

I had the ribs.Bones fell off the meat.New server took care of us.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mozzarella Sticks

Norleen Biddulph

Want to commend the hostess working yesterday 2/27/24 who recognized my husband was having issues with walking and asked if we wanted to sit closer to the door….thank you for doing that for us. I think this is the first time any hostess was aware of his issue as far as seating. I huge thank you to her.

Service: 5

Deb Bogen

The server was sweet but the food came out almost an hour after we ordered.

Atmosphere: 2

Food: 2

Service: 2

Mark Bussey

Ordered chips and artichoke chips were

Atmosphere: 5

Food: 3

Service: 5

Victoria Vlasaty

The food was absolutely delicious. The waitress however messed up numerous times on our order. The mess up started from the very beginning with our drinks. And then it went downhill after that.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Mozzarella Sticks, French Onion Soup

Srdjan Bjelanovic

Horrible service. Waited what it felt like forever to get our appetizers. When they came out it was wrong. Out drinks were empty and it took the waiter forever to get us the refill. Our food finally came out and again it was wrong. I just sent mine back and at that point I was not going to wait for them to remake it. Mind you the place was NOT that busy. Probably won't be coming back here.

Atmosphere: 1

Food: 1

Service: 1

Teer King

Not a lot to choose from on menu.The bread is not included with a meal nor is a side salad. Over priced for what you receive. To go portions are much smaller but same price.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Menu

Amanda G

Today my aunts and I decided to grab a late lunch (3pm) at applebees on Pearl rd surprisingly enough they were pretty packed. They said it would probably be a 20 min waited but ended up seating us shortly thereafter.We placed our drink and appetizer orders within about 5 mins. The waitress came back and took our entree orders. It took about 10 mins before my aunts received their drinks from the bar. We were all talking and realized it had been almost 25 mins since we ordered our appetizers before they were finally delivered to our table and not even 1 min later the entrees were delivered. This honestly was unacceptable. So now the very small table we had was now overloaded with plates and I felt overwhelmed with all the food all at one time. I ordered the garlic parm boneless wings and they were very small, too crunchy and only had a small splash of parm garlic sauce on the side of the plate. Very unappealing. The entrees were actually delivered by the manager so I mentioned we literally just got our appetizers 1 min before he arrived entrees, so he said he would take those off the bill. I wish I would have said something about the overcooked, undersauced wings to have at least gotten them remade but at the same who knows how long it would have taken those to be remade we had other things to do afterwards. Both my aunts ordered the bourbon street cheeseburgers and fries and they enjoyed them. I ordered the the bourbon street chicken and shrimp(no mushrooms) with potatoes with a side of broccoli and extra shrimp because I love to take half home for leftovers for lunch the next day. The meals did get delivered hot and the chicken was cooked perfectly. Unfortunately, the service was less than impressive being they were short handed. Our waitress, did not check on us at any point after the food was delivered. We had to grab her attention for boxes and our check and to order a dessert because of course our table top tablet was not functioning properly. Once we finally got her attention I ordered the brownie bite. 5 mins surpassed, and she was delivering to the table next to us and said it will be right out. Another 5 mins passed and the hostess who was cleaning tables noticed me looking for my waitress asked if I needed something I mentioned it had been over 10 mins since I ordered my dessert and after she finished cleaning the other table she went and looked and so after of 13 mins my dessert was brought out and of course my ice cream was half melted. Needless to say I was extremely disappointed. After finishing the dessert we had to wait again for the waitress for another 8 mins to come back over to retrieve the payment for the check. After giving the payment to be processed the manager came back over to check if everything was satisfactory. I explained it was not and I would be calling later to discuss. While I do understand they were busy she didn't come and check on us to see if everything was okay or if we needed refills or even asking about to go boxes or if we needed the check. My appetizer was 3 out of 10 our meals were about 7 out of 10 and dessert was a 5 because it tool 13 mins and came out half melted. The manager did offer apologies for the lack luster service again mentioning the short handedness and just an unusually busy day. He did give us gift certificates for future visit to give them another try which was very kind of him. So I do hope the next time I do frequent that location that they do have better and more prompt service with a more engaging server.So after finally paying the bill I visit the rest room and luckily I check before I go, the stall I went into had no toilet paper. So once again I had to see the manager to mention this before I left. I'm sure he was happy to see me leave.Wheelchair accessibility: There are ramps in the restaurant as well as handicap stall in bathroom

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Bourbon Street Chicken & Shrimp

Dawne Steele

It was nice for a quick meal during half price

Atmosphere: 4

Food: 4

Service: 4

William Mitchell

Having a blast

Thomas Janezic

Everything is always good usually fast and all the people there are very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Chicken Quesadilla

Cheryl Maruniak

Met two friends for a late lunch. I had a very pleasant server. The food was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Menu

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