Jersey Mikes

17887 Bagley Rd, Middleburg Heights
(440) 297-4018

Recent Reviews

Amit Patel

Got to the parking lot at 845 and the open sign was off and it says open til 9

Service: 1

Michael Lezak

I usually love the mikes famous Philly but the one I purchased yesterday was absolutely disgusting. It had so many chunks of grisly fat I threw it away. Not my go to sandwich anymore.

Atmosphere: 4

Food: 1

Service: 4

Jessica A.

I'm so sad I went there and they told me because they already cleaned the grill they can't make my sandwich and that was 20 minutes before closing. I had already walked over there in the cold just to be turned down. I hate that they did that.

Amanda Frawley

Never had a bad experience. The #13 Mike’s Way with mayo, every time!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub, Chocolate Chip Cookie, Original Italian Sub

Sukuna

Kinda upsetting when I try to go get food from this establishment and the manager gets upset as we are walking toward the door fine I’ll just go to tropical smoothie where they want my

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Turkey Sandwich, Roast Beef and Provolone

Thomas Kent

Udi bun to meat ratio is not very good.Dietary restrictions: Having celiac it's good to see gluten free options.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Original Italian Sub

Sal Sidoti

Very fresh and many options. I would still like more side options than cookies and chips. If you can get past the wait for your sandwich while they make the person behind you. Pretty tasty.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Original Italian Sub

Rick Hildebrand

Service was terrible. We were the only customers and were totally ignored for five minutes. Four employees in slow motion. Music was blasting. Could be heard in the parking lot. Another customer walked in and was also ignored. I was asked three times what bread I wanted. They didn't care or listen.

Atmosphere: 1

Food: 5

Service: 1

jessica frye (Jess)

On this day 8/30/23 I placed an order for a #9. The female manager (?) Made the sandwich was very rude ,unprofessional, when I asked how to use my points. The cashier who was new and other in the store were very nice. However as she made the sandwich on the grill she slapped the meat on the grill and sloppily made the sandwich, then threw the bag on the counter. This is not ok.

Atmosphere: 4

Food: 4

Service: 1

Michelle

This was my favorite place unfortunately not any longer -On today's date 01/09/23 I went in person and placed an order .The female that made the sandwich was very rude ,unprofessional, and it looked like she didn't want to be bothered at all. Zero customer service.I usually do not write reviews but this was my second time experiencing such a terrible service at the same location from the same person.For the amount of money spent on a single sandwich you would've think that at least a normal customer service should be expected.

Atmosphere: 1

Food: 3

Service: 1

Shawn Gorey

I don't eat at chain spots often, so I was pleasantly surprised here. The inside was almost spotless, the fresh cut subs were good. Mikey put them together with care which was awesome. The portion were super generous too. Nothing negative to say.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Original Italian Sub

Meagan Roberts

Got my order wrong. Am very sad ?

Kellianne Starr

I don't care for heavy metal. I can only stay in here so long. ?

Atmosphere: 2

Food: 4

Service: 4

RIC Rob

Great staff great service 6/21/23 in the afternoon.Parking: Convenient.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Philly Cheese Steak

Charles Reed

The food here is usually good and fresh, which it was this time also. The staff, however, leaves something to be desired in terms of customer service. Instead of grouping up and chatting, you should help the guests first? Still one of my top 2 sub places.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Club Sub

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