McDonald's

7245 Pearl Rd, Middleburg Heights
(440) 842-7986

Recent Reviews

Ryan Heckard

I'm here at 9:30 on a Saturday and it is crazy busy. The manager here, (under 6 ft tall, grayish hair, male) has absolutely lost it and has to be making the work environment absolutely horrible. He is so mad that it's busy, everybody that walks in he feels the need to rudely say it's going to be a while for your order.This guy has no business running a restaurant if he can't keep his composure. He is so rude it took everything in me not to punch him in the face. None of the guests were mad, we could tell that we might be waiting a few minutes.It's so sickening to know that this guy is running a restaurant with employees underneath him who are probably having the worst shift of their life due to his negativity. You're not saving lives, you're serving food. Calm down, lead your team by example and treat customers with respect. we can see that you're busy.If this guy hasn't already walked out on his job he seriously needs some retraining or maybe even reconsideration of his job title. I would be so embarrassed as an employee or an owner with a guy like this working there! unreal.....I do want to say that the food I ordered was great and the drive-thru line was moving, they were parking cars correctly and never really had the line stop. For getting your butt kicked the staff was performing very well and it sucks to see a man like this bring everybody down.All in all the man was running a decent shift all things considered until his attitude ruined it. I hate to make such a big deal out of it but it was really disappointing to see a leader act like that when no one else was

Atmosphere: 1

Food: 5

Service: 1

Robert Shaw

The employee's need to clean their tables and sweep the floor and it would be a 4 star place but the employee's acted like they didn't know how to do their jobs at all

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Strawberry Sundae, Mcchicken, Hot Fudge Sundae

Jack Caldwell

Clean and quick, easy in and out

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets

Bill “Mr Bill” Meyers

Fast accurate service

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mcdouble

yvonne greene

Waited forever to place our order. Person on the intercom seemed impatient. Got to the window to pay and get the food girl at the window no enthusiasm,

Atmosphere: 1

Food: 4

Service: 1

Sara Stearns

Didn't get all my food I ordered in drive thru.

Ryan Johnson

Everything spot on. Young man in here on his day off helping out. Solid move kid.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Big Mac

Joseph Laskosky

Just a refreshing shake stop!

Atmosphere: 3

Food: 4

Service: 4

Justin

Wow things have changed inside the mcdonald's, that's how frequent I go inside to eat or order my food which is practically never I rarely eat here anyways but it's through drive through, anyways they have no cashiers now all orders are done through keoost machines which r so annoying and just jam a person up ,what happened to being greeted hello welcome to mcdonald's etc ,then after u order ur food through machines some loud mouth comes out and says number 700 order up Luke's it's a deli ,sorry but I grew up at mcdonald's in the 1980s and was a way better experience and food tasted better to ,mcdonald's get back to basics ugh

Ben Farnsworth

Kid at the window shoves the food into my face like i was supposed to be here yesterday, blondie needs a haircut

G P

Slowest McDonald’s ever if I had time to write this review that means they’re very slow there’s only a few cars in the drive-through it’s not like it’s packed. People are not moving fast enough and there’s no sense of urgency and the prices are expensive.

Atmosphere: 1

Food: 3

Service: 1

David Wullschlager

Clean, fast, accurate, friendly

Atmosphere: 5

Food: 5

Service: 4

Lila Rai

I order a chicken sandwich,when I start eating, feels like they put sand on it. So my guess was they drop the chicken and put it back to the the buns. So disgusting,gross??? never going back

Rochelle “misshairdoctor” Edwards

Fast friendly service great group team work 10 stars! Food was hot & fresh !Kid-friendliness: Very nice clean play area. Good for fast cake & ice cream small party setting. Small groups preferably.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Gina M

The employee was rude and very visibly annoyed when I told him he handed me the wrong order at the drive thru. Service at this store is always hit or miss but with these rude employees I will drive out of my way to go to another location from now on.

Atmosphere: 1

Food: 3

Service: 1

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