Mash potatoes were frozen. Beef was lukewarm. Really sad experience for 40 dollars. The best part about the meal was leaving. (I never give food reviews, but that was lame, do better guys)
Atmosphere: 2
Food: 1
Service: 2
D Haun
I had not been here in years. I had chicken strips. Fries. And loaded Mac and cheese. I was not impressed with the chicken fingers because they had little flavor but the loaded Mac n cheese was great. I will try something else next time. Server was great. I will give it another try.
Atmosphere: 4
Food: 3
Service: 5
Vicki Brock
Ordered online and time was given. We arrived to pickup and waited 15 extra minutes. My husband went in and no one at the front desk. He came out to confirm when we ordered and the time it said would be ready. He went back and finally a manager came out. The manager said the online system should haven't given that time but we saw they wasn't busy. He offered appetizer which would have been more wait time and then just gave him a piece of pie. So what good is their online system if the pickup time isn't correct. That is a poor excuse when obviously they wasn't that busy. They didn't give us the usual utensils bread or butter. We live so close and order from this location more than others. Totally disappointed
Service: 3
David Petty
One of the best dining experiences I've had in a long time, HANDS DOWN!!! The waitress, Kayla, was phenomenal. The food was EXACTLY as it appeared in the menu, no exaggeration! It tasted even better than it looked. The overall experience was so good I felt obligated to share it. Will most certainly be returning!
Atmosphere: 5
Food: 5
Service: 5
Savannah Roy
My burger was raw but the waiter was nice about it and the service was faster than I thought it would be.
Atmosphere: 3
Food: 2
Service: 4
Tom Rocklin
It's been a while since we visited, but we all found something we love, the warm rolls! And our entrees were yummy, reasonably priced, and served nicely. I especially like paying with my phone using the QR code on the receipt. That's so nice! Thanks for the great service.
Atmosphere: 5
Food: 5
Service: 5
Sylvia Norris
Our Lunch Bunch meets monthly. This month we went to O'Charley's in Milford. We had 10 guests. Caleb was our waiter.Caleb was so efficient. He remembered what each person had ordered. Returned later to ask if we needed anything extra. He made our experience very pleasant with a larger crowd that we had. The food was delicious and reasonably priced. We asked to speak to the manager, Brendon, who immediately came to our table. We wanted to tell him what a great experience we had.In fact we always go to a different restaurant each month but we decided to return in March. We meet on Tuesdays which is too bad because we could have free pie on Wednesdays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bayou Shrimp Pasta, Fish and Chips, Chicken Fingers, Cedar-Planked Salmon, Salad, Baked Potato
Bob Paine
Waitress was great! Food was delicious! Will be back to this O'Charley's soon.
The food was excellent. Our server, Kayla, was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chopped Steak
chester zimmer
Not enough staff working. Our first waitress was not very helpful she forgot to bring drinks and struggled to even get a straw. Our replacement waitress was extremely helpful and dud a great job. Food cane out barely warm.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Fingers, Salad
Linda Burkett
My husband and I ate at your restaurant on Saturday. We got there around 4:30 not many customers there. We placed our order steak and ribs, baked potatoes, and broccoli. I got the cheeseburger and tenders combo with fries. After ordering We waited approximately 25 minutes for our food. Thought it would be hot since we waited so long. It was barely warm. Husband didn't even eat his steak no taste. My food was awful got 3 tenders and could only eat one. They were hard. We spent 52.dollars quite disappointed. I seriously doubt we will be back. Your food use to be soo good.
Atmosphere: 2
Food: 1
Service: 1
David Burkett
Our visit was at December 9th,2023,5pm.Food was cold,Barbucue ribs were burnt,strip steak was the worse steak I ever ate.My wife's chicken strips looked like left overs from yesterday.I suspect fryer oil was dirty.Its been 5 years sense we ate here last,quality of food has went down hill.No Prime rib???? Texas Roadhouse is our favorite restaurant! Why? Ribeye steakes! OCharleys doesn't have ribeyes,instead they have strip steaks.Strip steaks are tough,to lean,and no taste.We spent 51 dollars,I assure you we will not be back.You need to add Ribeyes and Prime rib to yr menu.Also someone needs to learn to make Barbucue ribs without burning them.Im no Chef,but I can make Barbucue ribs better.It takes me 6 hours,and they are never burnt.I suspect your ribs were cooked at a high temperature.Thats why they were burnt.5 years ago when you had Prime Rib,your food was excellent.What happen to your Quality? How often do you change the oil in yr fryers? There was only 2 things we liked,The bread rolls,and the coke products.5 years ago you served Pepsi products.Sorry,but if you don't have ribeye steaks or Prime rib,we won't be back,Texas Roadhouse will get our business.I don't see your restaurant staying in business,if you keep serving poor quality food! If I owed this restaurant I could turn the quality around.By adding ribeye steaks,Prime Rib,and I would change how Your Barbucue Ribs are cooked.Your Barbucue sauce would be a whiskey sauce,like Jack Daniels.TGI Fridays has the best Barbucue ribs,Why Jack Daniels barbecue sauce.This is the sauce I use.Dave Burkett
Atmosphere: 5
Food: 1
Service: 1
Eric Borman
The quality of the food exceeds the cost, nice atmosphere for a chain and the service is solid near the bar area. If you're looking for an affordable decent night out with the family this is a worthwhile place to go.
Mash potatoes were frozen. Beef was lukewarm. Really sad experience for 40 dollars. The best part about the meal was leaving. (I never give food reviews, but that was lame, do better guys)
Atmosphere: 2
Food: 1
Service: 2
I had not been here in years. I had chicken strips. Fries. And loaded Mac and cheese. I was not impressed with the chicken fingers because they had little flavor but the loaded Mac n cheese was great. I will try something else next time. Server was great. I will give it another try.
Atmosphere: 4
Food: 3
Service: 5
Ordered online and time was given. We arrived to pickup and waited 15 extra minutes. My husband went in and no one at the front desk. He came out to confirm when we ordered and the time it said would be ready. He went back and finally a manager came out. The manager said the online system should haven't given that time but we saw they wasn't busy. He offered appetizer which would have been more wait time and then just gave him a piece of pie. So what good is their online system if the pickup time isn't correct. That is a poor excuse when obviously they wasn't that busy. They didn't give us the usual utensils bread or butter. We live so close and order from this location more than others. Totally disappointed
Service: 3
One of the best dining experiences I've had in a long time, HANDS DOWN!!! The waitress, Kayla, was phenomenal. The food was EXACTLY as it appeared in the menu, no exaggeration! It tasted even better than it looked. The overall experience was so good I felt obligated to share it. Will most certainly be returning!
Atmosphere: 5
Food: 5
Service: 5
My burger was raw but the waiter was nice about it and the service was faster than I thought it would be.
Atmosphere: 3
Food: 2
Service: 4
It's been a while since we visited, but we all found something we love, the warm rolls! And our entrees were yummy, reasonably priced, and served nicely. I especially like paying with my phone using the QR code on the receipt. That's so nice! Thanks for the great service.
Atmosphere: 5
Food: 5
Service: 5
Our Lunch Bunch meets monthly. This month we went to O'Charley's in Milford. We had 10 guests. Caleb was our waiter.Caleb was so efficient. He remembered what each person had ordered. Returned later to ask if we needed anything extra. He made our experience very pleasant with a larger crowd that we had. The food was delicious and reasonably priced. We asked to speak to the manager, Brendon, who immediately came to our table. We wanted to tell him what a great experience we had.In fact we always go to a different restaurant each month but we decided to return in March. We meet on Tuesdays which is too bad because we could have free pie on Wednesdays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bayou Shrimp Pasta, Fish and Chips, Chicken Fingers, Cedar-Planked Salmon, Salad, Baked Potato
Waitress was great! Food was delicious! Will be back to this O'Charley's soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Sweet Potatoes, Chicken Fingers, Grilled Atlantic Salmon, Salad, Baked Potato
Food was amazing! Dining room was cold, so food got cold fast. The service was great!!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Louisiana Sirloin, Grilled Atlantic Salmon
Sub-par. Hotel level
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
The food was excellent. Our server, Kayla, was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chopped Steak
Not enough staff working. Our first waitress was not very helpful she forgot to bring drinks and struggled to even get a straw. Our replacement waitress was extremely helpful and dud a great job. Food cane out barely warm.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Fingers, Salad
My husband and I ate at your restaurant on Saturday. We got there around 4:30 not many customers there. We placed our order steak and ribs, baked potatoes, and broccoli. I got the cheeseburger and tenders combo with fries. After ordering We waited approximately 25 minutes for our food. Thought it would be hot since we waited so long. It was barely warm. Husband didn't even eat his steak no taste. My food was awful got 3 tenders and could only eat one. They were hard. We spent 52.dollars quite disappointed. I seriously doubt we will be back. Your food use to be soo good.
Atmosphere: 2
Food: 1
Service: 1
Our visit was at December 9th,2023,5pm.Food was cold,Barbucue ribs were burnt,strip steak was the worse steak I ever ate.My wife's chicken strips looked like left overs from yesterday.I suspect fryer oil was dirty.Its been 5 years sense we ate here last,quality of food has went down hill.No Prime rib???? Texas Roadhouse is our favorite restaurant! Why? Ribeye steakes! OCharleys doesn't have ribeyes,instead they have strip steaks.Strip steaks are tough,to lean,and no taste.We spent 51 dollars,I assure you we will not be back.You need to add Ribeyes and Prime rib to yr menu.Also someone needs to learn to make Barbucue ribs without burning them.Im no Chef,but I can make Barbucue ribs better.It takes me 6 hours,and they are never burnt.I suspect your ribs were cooked at a high temperature.Thats why they were burnt.5 years ago when you had Prime Rib,your food was excellent.What happen to your Quality? How often do you change the oil in yr fryers? There was only 2 things we liked,The bread rolls,and the coke products.5 years ago you served Pepsi products.Sorry,but if you don't have ribeye steaks or Prime rib,we won't be back,Texas Roadhouse will get our business.I don't see your restaurant staying in business,if you keep serving poor quality food! If I owed this restaurant I could turn the quality around.By adding ribeye steaks,Prime Rib,and I would change how Your Barbucue Ribs are cooked.Your Barbucue sauce would be a whiskey sauce,like Jack Daniels.TGI Fridays has the best Barbucue ribs,Why Jack Daniels barbecue sauce.This is the sauce I use.Dave Burkett
Atmosphere: 5
Food: 1
Service: 1
The quality of the food exceeds the cost, nice atmosphere for a chain and the service is solid near the bar area. If you're looking for an affordable decent night out with the family this is a worthwhile place to go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Louisiana Sirloin, Ribs