This is the Monroe, Ohio Dairy Queen that we frequent, and it is because their food is always fresh, and the service is friendly and genuine. We will keep going back to this Dairy Queen!
Wow! We called to check hours before went to the restaurant since today was Easter Sunday. We were told they they were open until 9:30. We live only 7 minutes away so we easily made it there to dine in by 8:00 pm. The young ladies behind the counter were friendly and gave us great service. All of the sudden a gentleman with a very heavy accent started yelling at everyone. I could not even tell who his tirade was directed towards. We finished our meals, and returned to the counter to collect the sundae we already paid for with a combo meal and ordered two more blizzards. Food and service by the young ladies was great again, even though the tirade continued. We noticed a reaction from the workers as he continued to yell. Fast forward to 8:40, when the loud, OBNOXIOUS man directed his yelling towards us, basically kicking us out—as he was walking towards us in the dining room. The only words we could make out was something to the effect that they were closing because he wanted to go home…or something like that. I also would like to point out that the loud, obnoxious man was behind the counter, making orders with open toed flip flops on. Disgusting. He needs to find a way to express his thoughts towards another grown man with his family, other than yelling. Unacceptable. Again, we were told the restaurant was open until 9:30 pm and it was not even 8:45 pm. This was a poor excuse of human man being, let alone a “man.” Shame on him. I don’t care what anyone says, or anyone does, I will NEVER return to this establishment. This man seemed to be a manager or even the owner of the franchise…? At any rate, he tried to be a bully and demonstrated that he is no more than an unstable, impotent fool that doesn’t need to be in the restaurant business. Shame on Dairy Queen if he is one of your franchisees.
Atmosphere: 1
Food: 5
Service: 5
Alissa Gilley
Was asked to leave dining room 45 minutes before closing by the manager that was wearing flip flops. Feel bad for the employees because that man was extremely rude.UPDATE: Owner was the one that asked us to leave (very rudely even though no one was even attempting to clean the dining room so we were in no way hindering their closing process as he claimed we were doing). He basically yelled at a table of teenagers one table over from us who were also finishing their food. Would have been glad to leave had it been in a nicer manner since we were not aware the dining room closed earlier than the drive thru. I work in fast food myself so I understand the struggle but this was unacceptable and the only experience I have had at a restaurant worthy of writing a review. Based on his response to this post, I assume he thinks this is the proper way of speaking to customers. I would also like to reiterate, the man was working in FLIP FLOPS which is not acceptable or safe in a restaurant.
Atmosphere: 1
Food: 3
Service: 1
Robiggs Smalls
In dairy Queen, if you're looking for a chain of ice cream places to eat and so it's not that great. It's not that good but you get what you pay for dairy Queen.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Dilly Bar, Choco Brownie Extreme Blizzard Treat
Stephanie Thomas
I will never return to this location!!! Me an a friend of mine just went through the drive through an got 6 things off the 2 for 5 which should of been 15.00 plus tax so he reads back my order an says 2 fries but know drinks I proceeded to explain my order an that the drive thru attendant got my order all the way wrong!!! So he tells me in order to get my drinks I have to give the extra fries back!!! Ok!!! Fine!!! But instead of throwing them away he puts them back in with all the other fries in the fry bin!!! Remind you I just got off work an hadn’t washed my hands!!! “Nasty” So needless to say I will never be back to Monroe Dairy Queen a will contact the health department!!!!
Atmosphere: 1
Food: 5
Recommended dishes: Cheeseburger, Chili Cheese Dog, French Fries
Bernard Leroy Brill 11 (Barny MCgoogle)
Very very polite to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili Cheese Dog
Ben Nkiko
It’s a drive through! And a dine in!They’re number one on icecream ! Take my kids here often and their staff members at the window are great, keep a smile and at least ask to ensure you are satisfied with your order!
Atmosphere: 4
Food: 5
Service: 5
Benjamin Rodgers
Grabbed a couple cones for a simple treat. Always one of my favorite splurges.
Food: 4
Service: 4
Danny Gee
Excellent service, great presentation, hot food, clean. One of the best service experiences I've had in years. Good work!
Atmosphere: 5
Food: 5
Service: 5
Missy Taylor
The dumpster behind this place is the nastiest thing I've ever seen. Maggots crawling 3 ft away from it.
Ordered food, and received food covered in mold. Tried to call the store and they didn't answer about 5 times until finally picking up. Told the owner it had mold on it, he tried to tell me it didn't, and tried to not give me a refund for the moldy food. After fighting with me on the phone for a few minutes he FINALLY gave me my refund. From the conversation we had, it sounded like he wasn't going to throw the rest of the bread that came with my moldy bread away. Absolutely disgusting and awful customer service. This is an insane health and safety hazard and he's dismissing it and almost calling me a liar.
Atmosphere: 1
Food: 1
Service: 1
Jimmy Browning
I got a chocolate malt and my wife got a shake and they were very good but not very big for a price of over $5 a piece. The drive-thru was quick and the employees were friendly. We received the order just the way we asked.
Atmosphere: 4
Food: 4
Service: 4
Jeff Huysman
Good chicken strip and gravy. Onions rings always hot.
Atmosphere: 4
Food: 4
Service: 4
THE SKY LARKER
If you're reading this you're probably well on your way to developing Crohn's disease. Please contact your physician
A.L McGill
This place was so very clean, I was shocked at the cleanliness! The owners and managers are a very nice family. I love coming here. Food is always fresh and they are always happy to help customers. Love these guys ?
This is the Monroe, Ohio Dairy Queen that we frequent, and it is because their food is always fresh, and the service is friendly and genuine. We will keep going back to this Dairy Queen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheese Curds, French Fries, Choco Brownie Extreme Blizzard Treat, Reese Blizzard
Wow! We called to check hours before went to the restaurant since today was Easter Sunday. We were told they they were open until 9:30. We live only 7 minutes away so we easily made it there to dine in by 8:00 pm. The young ladies behind the counter were friendly and gave us great service. All of the sudden a gentleman with a very heavy accent started yelling at everyone. I could not even tell who his tirade was directed towards. We finished our meals, and returned to the counter to collect the sundae we already paid for with a combo meal and ordered two more blizzards. Food and service by the young ladies was great again, even though the tirade continued. We noticed a reaction from the workers as he continued to yell. Fast forward to 8:40, when the loud, OBNOXIOUS man directed his yelling towards us, basically kicking us out—as he was walking towards us in the dining room. The only words we could make out was something to the effect that they were closing because he wanted to go home…or something like that. I also would like to point out that the loud, obnoxious man was behind the counter, making orders with open toed flip flops on. Disgusting. He needs to find a way to express his thoughts towards another grown man with his family, other than yelling. Unacceptable. Again, we were told the restaurant was open until 9:30 pm and it was not even 8:45 pm. This was a poor excuse of human man being, let alone a “man.” Shame on him. I don’t care what anyone says, or anyone does, I will NEVER return to this establishment. This man seemed to be a manager or even the owner of the franchise…? At any rate, he tried to be a bully and demonstrated that he is no more than an unstable, impotent fool that doesn’t need to be in the restaurant business. Shame on Dairy Queen if he is one of your franchisees.
Atmosphere: 1
Food: 5
Service: 5
Was asked to leave dining room 45 minutes before closing by the manager that was wearing flip flops. Feel bad for the employees because that man was extremely rude.UPDATE: Owner was the one that asked us to leave (very rudely even though no one was even attempting to clean the dining room so we were in no way hindering their closing process as he claimed we were doing). He basically yelled at a table of teenagers one table over from us who were also finishing their food. Would have been glad to leave had it been in a nicer manner since we were not aware the dining room closed earlier than the drive thru. I work in fast food myself so I understand the struggle but this was unacceptable and the only experience I have had at a restaurant worthy of writing a review. Based on his response to this post, I assume he thinks this is the proper way of speaking to customers. I would also like to reiterate, the man was working in FLIP FLOPS which is not acceptable or safe in a restaurant.
Atmosphere: 1
Food: 3
Service: 1
In dairy Queen, if you're looking for a chain of ice cream places to eat and so it's not that great. It's not that good but you get what you pay for dairy Queen.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Dilly Bar, Choco Brownie Extreme Blizzard Treat
I will never return to this location!!! Me an a friend of mine just went through the drive through an got 6 things off the 2 for 5 which should of been 15.00 plus tax so he reads back my order an says 2 fries but know drinks I proceeded to explain my order an that the drive thru attendant got my order all the way wrong!!! So he tells me in order to get my drinks I have to give the extra fries back!!! Ok!!! Fine!!! But instead of throwing them away he puts them back in with all the other fries in the fry bin!!! Remind you I just got off work an hadn’t washed my hands!!! “Nasty” So needless to say I will never be back to Monroe Dairy Queen a will contact the health department!!!!
Atmosphere: 1
Food: 5
Recommended dishes: Cheeseburger, Chili Cheese Dog, French Fries
Very very polite to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili Cheese Dog
It’s a drive through! And a dine in!They’re number one on icecream ! Take my kids here often and their staff members at the window are great, keep a smile and at least ask to ensure you are satisfied with your order!
Atmosphere: 4
Food: 5
Service: 5
Grabbed a couple cones for a simple treat. Always one of my favorite splurges.
Food: 4
Service: 4
Excellent service, great presentation, hot food, clean. One of the best service experiences I've had in years. Good work!
Atmosphere: 5
Food: 5
Service: 5
The dumpster behind this place is the nastiest thing I've ever seen. Maggots crawling 3 ft away from it.
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
Ordered food, and received food covered in mold. Tried to call the store and they didn't answer about 5 times until finally picking up. Told the owner it had mold on it, he tried to tell me it didn't, and tried to not give me a refund for the moldy food. After fighting with me on the phone for a few minutes he FINALLY gave me my refund. From the conversation we had, it sounded like he wasn't going to throw the rest of the bread that came with my moldy bread away. Absolutely disgusting and awful customer service. This is an insane health and safety hazard and he's dismissing it and almost calling me a liar.
Atmosphere: 1
Food: 1
Service: 1
I got a chocolate malt and my wife got a shake and they were very good but not very big for a price of over $5 a piece. The drive-thru was quick and the employees were friendly. We received the order just the way we asked.
Atmosphere: 4
Food: 4
Service: 4
Good chicken strip and gravy. Onions rings always hot.
Atmosphere: 4
Food: 4
Service: 4
If you're reading this you're probably well on your way to developing Crohn's disease. Please contact your physician
This place was so very clean, I was shocked at the cleanliness! The owners and managers are a very nice family. I love coming here. Food is always fresh and they are always happy to help customers. Love these guys ?