Arby's

5528 New Albany Rd E, New Albany
(614) 741-7069

Recent Reviews

Jeff Haynes

Friendly fast service, and the food was fresh and correct.

Atmosphere: 5

Food: 5

Service: 5

Charlotte Gibson

Food good service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Arby's Signature Sandwiches

Matt Fox

Good fast

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mozzerella Sticks, Arby's Roast Beef Sandwich, Roast Beef

Karla Bailey

Sandwich had lots of meat on it and wasnice and hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamocha Shake, Roast Beef

Jeremy Payne

Everything you could expect from a well run establishment. Customer service could not have been better. Very positive staff and food was great! Much appreciated.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Elizabeth Ankrom

I was there about 30 mins ago and they forgot my buffalo chicken wrap but they were so kind and everything else was nice and hot

Atmosphere: 5

Food: 4

Service: 5

Michael Powers

Every time I come to this Arby's there's is a ridiculously long wait through the drive thru and there is no one else here. Pretty sure people inside aren't doing anything. I was asked to pull up because chicken wasn't ready and the person behind me got their order over 10 minutes ago. Now I'm just sitting here hoping they remember my order.

Zekinthia Epling

Yelled at us through the drive through?? They were rude through the intercom, we waited longer for our food and they forgot some so we came around to tell them. my boyfriend got started throwing up all of the sudden when they told us to pull around. he’s still vomiting and they are yelling at us through the intercom so disrespectful.

Atmosphere: 1

Food: 2

Service: 1

Shane Lyell

Arby’s may claim to have the meats but they weren’t on my Ruben sandwich. Previously the sandwich has been piled high with corned beef but not on this occasion. I had one thin slice on my sandwich. Fries were also cold and hard. Come on Arby’s you are better than this.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Arby's Signature Sandwiches, Roast Beef

Local Eat Travel

order wasn’t ready when I pulled up nor was the order, correct. had to wait an additional five minutes to get my food remade, and when I went into the store to let them know that the order was wrong the guy laughed..

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Smokehouse Brisket

D F

Update 9/29/23. This location has drastically improved. My last few experiences have been excellent with friendly service.I pulled up to the speaker on Sunday afternoon, 8/31/22. A female voice asked to take my order. I gave my order. Silence from the speaker. Backed up and pulled back to the speaker, thinking there were technical difficulties. Nothing. I pull up to the window, no one. Then a male worker comes out. I asked what was going on and he replied that they just closed. Outrageous. May as well shut down now, because that's the future for this location.

Food: 5

Service: 5

Dustin

Nice employees, standard good food, quick.

Food: 5

Service: 5

Recommended dishes: Roast Beef, Chocolate Milkshakes, Curly Fries

David Y.

By far the slowest and worst Arby's around. Cold fries, sat in store for 20 minutes before getting our food. Had to listen to the staff arguing with each other. Once we got our food they were rude handing it to us. I like Arby's, but this one is horrible!

Jessica Chesnut

Always fantastic! Always high on my list of fast food!

Food: 5

Service: 5

Mark Cochenour

Drove from Patasksla to try the new burger but not enough staff to open the lobby and I'm not eating in my car. Ticks me off! I went elsewhere and won't be back!

Atmosphere: 1

Service: 1

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