If they ever answered their phone I would give them more stars. On top of that none of the store in the Newark/Heath area accepts coupons. If they don't accept them then they need to stop sending them to residents of the county.
A. P.
I don’t think this place is as bad as some of the reviews say it is. I’ve never had an issue, never had anyone be rude or anything like that. The food always looks and tastes good. My only gripe is that they always make the sandwiches upside down with the toppings on the bottom underneath the meat and cheese. I know it’s petty and sounds nit picky, but it’s annoying and makes the sandwich taste like you’re eating it backwards, so I always have to take it apart and redo it. I also almost never get the vinegar and oil I order.
Atmosphere: 4
Food: 4
Service: 3
Holly Wayt
Only two people working in the store and it was a little busy but they did a good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian B M T, The Philly
Duane Whitacre
Does this location accept coupons and app discounts?
Heather Holman
My first visit to this location and the sandwich was a delicious piece of art, at a alarmingly good price.Fast forward 2 weeks, that sandwich now costs $1.50 more for a 6" and you'll be made to feel as though you're bothering the employees with your incessant demands to have a sandwich made the way you want. Even a simple straightforward instruction like "one very thin line of yellow mustard" ended with mouthfuls of mustard. Also, don't be distracted by the other associate trying to ring you up while they put your toppings on your sandwich, watch your sandwich!I understand employees have other duties that must also be completed, but when they're interacting with customers, that should be the focus.A very stark reminder that the days of "sandwich artist" are in the past.
Atmosphere: 1
Food: 2
Service: 1
Kylee Martin
this is not a review, this is a reply back to Tiffany McCalister’s review. First of all we can not help that our toaster needed to cool down and you knew that before ordering your sub. 2. you said you had mold on your cheese? that was not mold. that is literally the peppers in the pepper jack cheese. we had got our truck that day when you can in, everything you had on your sub was fresh right off the truck. 3. you had called in about it and we told you if you had the sub we can remake it or give you your money back. we are not allowed to do either of those if you can not provide the sub, because we don’t know if you ate it or not. and we are not going to cover your food/money if you cannot provide the sub. It’s a policy we have to go by. 4. you said there was mold in the tea. that tea was made fresh that morning so try again. 5. you were quite literally hitting your weed pen IN the store. which is 100% not allowed you thought you were slick bc i was looking down. also you can’t say you’re “disgusted by the employees” when your attitude and actions are disgusting. make sure to provide more information that is correct before making a review full of lies hunny. also if our store makes you that disgusted don’t come back in.
Atmosphere: 5
Food: 5
Service: 5
Tiffany McCallister
Highly disgusted by this establishment! I had mold in my tea, hair in my sub and they didn't have a toaster oven to melt cheese on sub! Then when I called back to have it made right they asked for the sub back which I threw in trash bc I refused to eat it and was disgusted by not only the food but the employees also! Ruined all subways for me thanks! Do not go here ever!
Atmosphere: 1
Food: 1
Service: 1
Kara Post
Friendly staff and made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Roast Beef, Vitamin Water xxx
Debbie M
Food was ready and made exactly as I had ordered online.Parking: It is a small strip type mall area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, The Ultimate B M T
G Unknown
Update 9/15:Store wont accept valid coupons sent by corporate.Update 3/21:Staff is rude and whoever the lady is that runs the place wont even hold the door for you when you go to walk in behind her after she looks right at you .Sandwich was barely thrown together and nothing was evenly distributed by the new chick yet when the other new guys did that you corrected them infront of me.Asked for light sauce and they gave me a dirty look when I said they put too much sauce on it, because she drowned my sub yet again.Everytime Im in here yall got brand new staff, maybe if you taught them correctly and dropped the attitude theyd stay longer than 2 weeks.Original:When someone asks for light sauce you dont drown it for its war crimes in Turkey. Learn how to cut through the sub too ffs.
Food was done prefect and everyone was friendly. I even got an discount on my
Atmosphere: 4
Food: 5
Service: 5
Cheyenne Monk
Owner has a gambling problem and causing employees work checks to bounce. And doesn't even make it right with the bank. I would eat there either. Fly problem and the manager will drop steak and chicken on dirty floor and still serve it to customers. Only because the store can't handle wasting product. Think I'm lying? Message me for proof :)
Atmosphere: 1
Food: 1
Service: 1
Dawn Love
Waited bout 40 min to order and get food by time they got done messing up orders and messing around are sandwiches which was toasted was cold the girl was friendly she was new had no clue what she was doing the boy acted like he didn't care and was rude to help her when she had question I had to help her and tell her how make the sandwiches I won't go back one bad time means won't change
Atmosphere: 3
Food: 1
Service: 2
Aimee Hoffmann
Just picked up a sandwich at this location. This location is hit and miss sometimes they're out of most ingredients or there's only one very harried employee. Tonight I had three employees, dealing with three very indecisive hard to understand customers plus a lady in front of me and myself. They were all professional, nice and efficient. They moved through us as we were ready. Kept all of our orders straight. It was a very pleasant experience! I sadly didn't get their names but they were working at 6pm on 7/27!!!You three made the experience enjoyable!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Subway Club
Cheryl Coyle
My visit and my food was ok. I had a problem with all the flys around the food. There was not 1 lid to cover them.
If they ever answered their phone I would give them more stars. On top of that none of the store in the Newark/Heath area accepts coupons. If they don't accept them then they need to stop sending them to residents of the county.
I don’t think this place is as bad as some of the reviews say it is. I’ve never had an issue, never had anyone be rude or anything like that. The food always looks and tastes good. My only gripe is that they always make the sandwiches upside down with the toppings on the bottom underneath the meat and cheese. I know it’s petty and sounds nit picky, but it’s annoying and makes the sandwich taste like you’re eating it backwards, so I always have to take it apart and redo it. I also almost never get the vinegar and oil I order.
Atmosphere: 4
Food: 4
Service: 3
Only two people working in the store and it was a little busy but they did a good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian B M T, The Philly
Does this location accept coupons and app discounts?
My first visit to this location and the sandwich was a delicious piece of art, at a alarmingly good price.Fast forward 2 weeks, that sandwich now costs $1.50 more for a 6" and you'll be made to feel as though you're bothering the employees with your incessant demands to have a sandwich made the way you want. Even a simple straightforward instruction like "one very thin line of yellow mustard" ended with mouthfuls of mustard. Also, don't be distracted by the other associate trying to ring you up while they put your toppings on your sandwich, watch your sandwich!I understand employees have other duties that must also be completed, but when they're interacting with customers, that should be the focus.A very stark reminder that the days of "sandwich artist" are in the past.
Atmosphere: 1
Food: 2
Service: 1
this is not a review, this is a reply back to Tiffany McCalister’s review. First of all we can not help that our toaster needed to cool down and you knew that before ordering your sub. 2. you said you had mold on your cheese? that was not mold. that is literally the peppers in the pepper jack cheese. we had got our truck that day when you can in, everything you had on your sub was fresh right off the truck. 3. you had called in about it and we told you if you had the sub we can remake it or give you your money back. we are not allowed to do either of those if you can not provide the sub, because we don’t know if you ate it or not. and we are not going to cover your food/money if you cannot provide the sub. It’s a policy we have to go by. 4. you said there was mold in the tea. that tea was made fresh that morning so try again. 5. you were quite literally hitting your weed pen IN the store. which is 100% not allowed you thought you were slick bc i was looking down. also you can’t say you’re “disgusted by the employees” when your attitude and actions are disgusting. make sure to provide more information that is correct before making a review full of lies hunny. also if our store makes you that disgusted don’t come back in.
Atmosphere: 5
Food: 5
Service: 5
Highly disgusted by this establishment! I had mold in my tea, hair in my sub and they didn't have a toaster oven to melt cheese on sub! Then when I called back to have it made right they asked for the sub back which I threw in trash bc I refused to eat it and was disgusted by not only the food but the employees also! Ruined all subways for me thanks! Do not go here ever!
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Roast Beef, Vitamin Water xxx
Food was ready and made exactly as I had ordered online.Parking: It is a small strip type mall area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, The Ultimate B M T
Update 9/15:Store wont accept valid coupons sent by corporate.Update 3/21:Staff is rude and whoever the lady is that runs the place wont even hold the door for you when you go to walk in behind her after she looks right at you .Sandwich was barely thrown together and nothing was evenly distributed by the new chick yet when the other new guys did that you corrected them infront of me.Asked for light sauce and they gave me a dirty look when I said they put too much sauce on it, because she drowned my sub yet again.Everytime Im in here yall got brand new staff, maybe if you taught them correctly and dropped the attitude theyd stay longer than 2 weeks.Original:When someone asks for light sauce you dont drown it for its war crimes in Turkey. Learn how to cut through the sub too ffs.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was done prefect and everyone was friendly. I even got an discount on my
Atmosphere: 4
Food: 5
Service: 5
Owner has a gambling problem and causing employees work checks to bounce. And doesn't even make it right with the bank. I would eat there either. Fly problem and the manager will drop steak and chicken on dirty floor and still serve it to customers. Only because the store can't handle wasting product. Think I'm lying? Message me for proof :)
Atmosphere: 1
Food: 1
Service: 1
Waited bout 40 min to order and get food by time they got done messing up orders and messing around are sandwiches which was toasted was cold the girl was friendly she was new had no clue what she was doing the boy acted like he didn't care and was rude to help her when she had question I had to help her and tell her how make the sandwiches I won't go back one bad time means won't change
Atmosphere: 3
Food: 1
Service: 2
Just picked up a sandwich at this location. This location is hit and miss sometimes they're out of most ingredients or there's only one very harried employee. Tonight I had three employees, dealing with three very indecisive hard to understand customers plus a lady in front of me and myself. They were all professional, nice and efficient. They moved through us as we were ready. Kept all of our orders straight. It was a very pleasant experience! I sadly didn't get their names but they were working at 6pm on 7/27!!!You three made the experience enjoyable!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Subway Club
My visit and my food was ok. I had a problem with all the flys around the food. There was not 1 lid to cover them.
Atmosphere: 3
Food: 2
Service: 3