Go and get their salad bowl always bring by daughter...they always talk to her and make her laugh and are friendly..come here quite often...
Amy Burke
Really nice location as far as atmosphere goes. The employees did a great job making the food. Only disappointing thing was that the employees seem to be messing around/more interested in talking with each other than assisting customers. They actually turned customers away when they got a large online order while I was there, which I thought was a bit odd given there were three of them there and the lady only wanted one sandwich.
T
I placed an order through the app today and was charged but it wasn't showing up that an order had gone through. I went in to make sure they received my order and felt attacked by the women who made sure to let me know she was the general manager. I had no issue that the order hadn't gone through, I wasn't in a rush, I just placed the order to save some time. I even told her I wasn't being any type of way that I just wanted to make sure I could get my money back but she was unbelievably rude. She was even shoving her phone at me telling me she didn't get an order. She does not need to be working in customer service. I will not be back.
not today
First time in the 21st subway, I don’t know if she’s the general manager or just one of the managers, but she was so rude lol. kept giving us side eyes and dirty looks. I guess you can’t substitute things out in place of another item UNLESS it’s on the the menu. For an extra $2-$4 you can substitute. The staff was very polite, but i could tell they wanted to walk out the door just as much as I did. Now, im not calling her rude, because of this substitution issue, SHE was telling me how much was enough on the sub? And the way she talked to her crew was awful. This is legit the only Subway, where I have seen this take place. So basically i guess you can only get a sub that is on the menu, no subbing unless you want to pay $2-$4 extra. You also can’t buy side cups of sauces anymore. It must be packets. Maybe Subway is different nowadays. but i definitely won’t be back to that one
Sarah Johnson
My husband and I have stopped at this location several times and they NEVER have meatballs made. The first time it happened we had other errands to run so we came back in 20 minutes ( which is how long they stated it would take ). The second time they said they had no meatballs… If it’s on the menu it needs to be ready and available to the customer. Management needs to get it together. I will not be back to this location. Absolutely ridiculous! I advise everyone to go to firehouse subs down the street. They aren’t going to make you wait twenty minutes for meatballs.
Camilla Ohde
walked in and was told they could not even serve me because they had too many online orders.. you can’t stop for five minutes to make a walk in a sub?? Unreal
R.J. White
Hair was baked into my bread! That was so disgusting. It didn't even belong to the employees working, it was from whoever baked the bread earlier that day with blonde hair. I will never return to this restaurant because that is beyond gross. The only positive going for them was the cashier was very sympathetic.
Morgan Nethers
If I'd written this review a month or two ago, my rating would be 5 stars. I was a frequent customer, I knew the names of all the employees, they did their job right and they did it fantastically. Efficient, accurate, and hard-working employees all around. But recently, for presumably greedy reasons, this Subway refused to pay their workers what they were worth. Starting salaries at other locations were higher than those who'd worked at this location for years. (For the record, starting salaries are not the issue. Not raising existing workers' pay is.) When the old workers had a mass exodus in protest, new workers were hired on. Now, they're probably doing their best and I don't think they're awful by any means. However, because they are all new, the flow of the business is janky at best, pricing is inconsistent, and subs are made sloppily. This, and a few bad experiences with a specific worker, has soured me for this location. I live very close to this Subway, so it's the most convenient option for me, but I find myself going there less and less often because of all this. I want the previous workers back and for those who run the site to actually pay people what they deserve.
Lynn Hinger
They were out of several things, but it was getting near the end of the day. The subs we got were very good, I felt that they were worth the money that we paid for them. the employees were very nice, and make sure you got things the way you wanted it.
MacDad Stromboli
Love the Steak and Cheese. Wish they had A1 Steak Sauce to put on it. Raspberry Cheesecake cookies are pretty good too. Also got some of I am guessing they would be S'more cookies? Didn't have a name, so dunno what they are called. But they were also tasty. Also really like how they added the feature of giving a tip when checking out using your credit card.Edit:Also don't know why they have a sign out front that says curbside pick-up, when you still have to go inside to get your order. The sign says to let them know you are there, and they will bring your order out. Well, I did as the sign said, but after waiting 10 minutes, I had to go inside to get my order. This pic taken at the N. 21st street location, 9-15-21.
stale bread, wilted lettuce, slow service, high price.
Mr Skaapu
Do not get a sub from here unless you want it tossed together like a salad. Can't even make a damn sandwich come on bro
Brandi L
1st she wasn't wearing a mask! 2nd she told us that the computer was down (which was fine because I can understand that since I work ar a Subway as well) but I asked if they expected a check... She looked at me and made a face and then never answered. Extremely rude the customers in front of me I then left and walked around Walmart I went back she was on her phone I asked three times if they accept checks she said what do you want and then said no and went back to her phone. It was a lady probably in her 40s they had dark brown/ black hair team skin
William Britton
Well made sandwiches
Jamie Round
The dang a/c was shot completely the gal was doing her best
Go and get their salad bowl always bring by daughter...they always talk to her and make her laugh and are friendly..come here quite often...
Really nice location as far as atmosphere goes. The employees did a great job making the food. Only disappointing thing was that the employees seem to be messing around/more interested in talking with each other than assisting customers. They actually turned customers away when they got a large online order while I was there, which I thought was a bit odd given there were three of them there and the lady only wanted one sandwich.
I placed an order through the app today and was charged but it wasn't showing up that an order had gone through. I went in to make sure they received my order and felt attacked by the women who made sure to let me know she was the general manager. I had no issue that the order hadn't gone through, I wasn't in a rush, I just placed the order to save some time. I even told her I wasn't being any type of way that I just wanted to make sure I could get my money back but she was unbelievably rude. She was even shoving her phone at me telling me she didn't get an order. She does not need to be working in customer service. I will not be back.
First time in the 21st subway, I don’t know if she’s the general manager or just one of the managers, but she was so rude lol. kept giving us side eyes and dirty looks. I guess you can’t substitute things out in place of another item UNLESS it’s on the the menu. For an extra $2-$4 you can substitute. The staff was very polite, but i could tell they wanted to walk out the door just as much as I did. Now, im not calling her rude, because of this substitution issue, SHE was telling me how much was enough on the sub? And the way she talked to her crew was awful. This is legit the only Subway, where I have seen this take place. So basically i guess you can only get a sub that is on the menu, no subbing unless you want to pay $2-$4 extra. You also can’t buy side cups of sauces anymore. It must be packets. Maybe Subway is different nowadays. but i definitely won’t be back to that one
My husband and I have stopped at this location several times and they NEVER have meatballs made. The first time it happened we had other errands to run so we came back in 20 minutes ( which is how long they stated it would take ). The second time they said they had no meatballs… If it’s on the menu it needs to be ready and available to the customer. Management needs to get it together. I will not be back to this location. Absolutely ridiculous! I advise everyone to go to firehouse subs down the street. They aren’t going to make you wait twenty minutes for meatballs.
walked in and was told they could not even serve me because they had too many online orders.. you can’t stop for five minutes to make a walk in a sub?? Unreal
Hair was baked into my bread! That was so disgusting. It didn't even belong to the employees working, it was from whoever baked the bread earlier that day with blonde hair. I will never return to this restaurant because that is beyond gross. The only positive going for them was the cashier was very sympathetic.
If I'd written this review a month or two ago, my rating would be 5 stars. I was a frequent customer, I knew the names of all the employees, they did their job right and they did it fantastically. Efficient, accurate, and hard-working employees all around. But recently, for presumably greedy reasons, this Subway refused to pay their workers what they were worth. Starting salaries at other locations were higher than those who'd worked at this location for years. (For the record, starting salaries are not the issue. Not raising existing workers' pay is.) When the old workers had a mass exodus in protest, new workers were hired on. Now, they're probably doing their best and I don't think they're awful by any means. However, because they are all new, the flow of the business is janky at best, pricing is inconsistent, and subs are made sloppily. This, and a few bad experiences with a specific worker, has soured me for this location. I live very close to this Subway, so it's the most convenient option for me, but I find myself going there less and less often because of all this. I want the previous workers back and for those who run the site to actually pay people what they deserve.
They were out of several things, but it was getting near the end of the day. The subs we got were very good, I felt that they were worth the money that we paid for them. the employees were very nice, and make sure you got things the way you wanted it.
Love the Steak and Cheese. Wish they had A1 Steak Sauce to put on it. Raspberry Cheesecake cookies are pretty good too. Also got some of I am guessing they would be S'more cookies? Didn't have a name, so dunno what they are called. But they were also tasty. Also really like how they added the feature of giving a tip when checking out using your credit card.Edit:Also don't know why they have a sign out front that says curbside pick-up, when you still have to go inside to get your order. The sign says to let them know you are there, and they will bring your order out. Well, I did as the sign said, but after waiting 10 minutes, I had to go inside to get my order. This pic taken at the N. 21st street location, 9-15-21.
Restaurantji Recommends
stale bread, wilted lettuce, slow service, high price.
Do not get a sub from here unless you want it tossed together like a salad. Can't even make a damn sandwich come on bro
1st she wasn't wearing a mask! 2nd she told us that the computer was down (which was fine because I can understand that since I work ar a Subway as well) but I asked if they expected a check... She looked at me and made a face and then never answered. Extremely rude the customers in front of me I then left and walked around Walmart I went back she was on her phone I asked three times if they accept checks she said what do you want and then said no and went back to her phone. It was a lady probably in her 40s they had dark brown/ black hair team skin
Well made sandwiches
The dang a/c was shot completely the gal was doing her best