If I could give a zero for service I would! This was the worse experience I have ever had! It was horrible. So my daughter and I were seated. Ordered our waters and asked for a kids menu. We ordered mozzerella sticks for an appetizer, she got a kids meal traditional wings and fries, and I got a combo that had 6 traditional wings, 6 boneless wings, and fries. We are waiting and waiting and it was about 25mins the waiter never came and said anything. My daughter had to go to the bathroom so I took her and we come back and food is at the table. We go sit down...no mozzarella sticks, her food is fine, but I didn't get my fries. So ok whatever we sit there and wait I figured he would have noticed we were back. He starts cleaning different areas never comes over. At one point he's tending to this group of older men and having an issue with the bills and the manager comes out to help him fix whatever issues there were. Ok fine so I wait - I understand he's trying to get something fixed for them. Now those guys leave and he's no where around. Comes back and starts cleaning some more. At this point I'm pissed because I've waited another 15 minutes. Never came to ask if everything was alright, nothing. In restaurants im very quiet. I never say if there is an issue or anything i dont like the awkward situations, but now im pissed. So I get up go over to the bar and tell the bartender I'd like to speak to a manager. She goes to the kitchen area and tells the waiter then goes to the managers office. The kid comes over to the table and was like is everything alright. And so I start saying "actually no everything is not alright" so, I start saying everything that I didn't get, and the manager comes over, so I start again and I was like this is only the second time he has came to the table since we got here and I start going on. I told him that I understand he has other tasks to get done, but when he has a table the least he could have done was check on us once after we got our food. And I was like we never received utensils or Napkins, and I just want my bill so I can pay and leave because I'm very frustrated. Can I please have a box for our food. The waiter goes and gets containers, drops them on the floor, picks them up and sets them on the table, and brings the receipt . The manager took off the fries from the combo since I never got them. I paid the bill of $30. The manager hands me 2 gift cards. I just tried checking the balances on the gift cards and they are saying not registered. So now I'm even more upset with this experience. The waiters name is Xavier.
Atmosphere: 1
Food: 2
Service: 1
J H (ThatEvoTech)
Great service. Tried the honey garlic wings for the first time and it was really good. Definitely worth a try if you're looking for a new flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Boneless
Mr Reviews
Took and hour to get my drink after asking for it twice, only to find out the third time I asked they stated they were out of carbonation.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Burger
Michaela Baker
We ordered celery and carrots and they never came and we never got a spoon for the Mac n cheese also our drinks came after we where done
This was going to be a 1 star review. But Paul stepped in and was able to provide us the service and warmth that made the difference. Always good to be at a BWW.
Atmosphere: 4
Food: 4
Service: 5
Kathy Martin
Love happy hour!
Atmosphere: 5
Food: 5
Service: 5
Jude Murphy
Hair in food
michael nigro
First to start off we stood at the front door waiting to be sat for almost 15 mins as the host played on his phone. When we finally got sat. We then ordered drinks I ordered a pineapple mojito for it to come out regular. Then I ordered some fries with cheese and bacon on them they came out without the bacon. Both sets of out food was cold. Such a disappointment. Then we ordered out next drink and I ordered a high non in a can it to came out in a glass flat. I’ve never had bad service here. This has always Been a favorite place. Not anymore I will absolutely not come back. Management walked by multiple times and never stopped to check up on us. He stood at the end of the bar on his phone. Also the row of dirty not cleared tables since we came in was Absolutely disgusting…:
Great place to watch a sporting event. There's usually always seats at the bar if no tables are available.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Great food good prices love there tacos the burgers are good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Street Tacos, Boneless, Burger
Wings were great
Atmosphere: 4
Food: 4
Service: 4
Really good wings and fries! Amazing flavors just wish there wings were a but bigger for the price.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings, Buffalo Wings, Boneless
If I could give a zero for service I would! This was the worse experience I have ever had! It was horrible. So my daughter and I were seated. Ordered our waters and asked for a kids menu. We ordered mozzerella sticks for an appetizer, she got a kids meal traditional wings and fries, and I got a combo that had 6 traditional wings, 6 boneless wings, and fries. We are waiting and waiting and it was about 25mins the waiter never came and said anything. My daughter had to go to the bathroom so I took her and we come back and food is at the table. We go sit down...no mozzarella sticks, her food is fine, but I didn't get my fries. So ok whatever we sit there and wait I figured he would have noticed we were back. He starts cleaning different areas never comes over. At one point he's tending to this group of older men and having an issue with the bills and the manager comes out to help him fix whatever issues there were. Ok fine so I wait - I understand he's trying to get something fixed for them. Now those guys leave and he's no where around. Comes back and starts cleaning some more. At this point I'm pissed because I've waited another 15 minutes. Never came to ask if everything was alright, nothing. In restaurants im very quiet. I never say if there is an issue or anything i dont like the awkward situations, but now im pissed. So I get up go over to the bar and tell the bartender I'd like to speak to a manager. She goes to the kitchen area and tells the waiter then goes to the managers office. The kid comes over to the table and was like is everything alright. And so I start saying "actually no everything is not alright" so, I start saying everything that I didn't get, and the manager comes over, so I start again and I was like this is only the second time he has came to the table since we got here and I start going on. I told him that I understand he has other tasks to get done, but when he has a table the least he could have done was check on us once after we got our food. And I was like we never received utensils or Napkins, and I just want my bill so I can pay and leave because I'm very frustrated. Can I please have a box for our food. The waiter goes and gets containers, drops them on the floor, picks them up and sets them on the table, and brings the receipt . The manager took off the fries from the combo since I never got them. I paid the bill of $30. The manager hands me 2 gift cards. I just tried checking the balances on the gift cards and they are saying not registered. So now I'm even more upset with this experience. The waiters name is Xavier.
Atmosphere: 1
Food: 2
Service: 1
Great service. Tried the honey garlic wings for the first time and it was really good. Definitely worth a try if you're looking for a new flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Boneless
Took and hour to get my drink after asking for it twice, only to find out the third time I asked they stated they were out of carbonation.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Burger
We ordered celery and carrots and they never came and we never got a spoon for the Mac n cheese also our drinks came after we where done
Atmosphere: 4
Food: 2
Service: 1
Chicken wings are really
Atmosphere: 5
Food: 5
Service: 5
My teenage son loves the food and
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
This was going to be a 1 star review. But Paul stepped in and was able to provide us the service and warmth that made the difference. Always good to be at a BWW.
Atmosphere: 4
Food: 4
Service: 5
Love happy hour!
Atmosphere: 5
Food: 5
Service: 5
Hair in food
First to start off we stood at the front door waiting to be sat for almost 15 mins as the host played on his phone. When we finally got sat. We then ordered drinks I ordered a pineapple mojito for it to come out regular. Then I ordered some fries with cheese and bacon on them they came out without the bacon. Both sets of out food was cold. Such a disappointment. Then we ordered out next drink and I ordered a high non in a can it to came out in a glass flat. I’ve never had bad service here. This has always Been a favorite place. Not anymore I will absolutely not come back. Management walked by multiple times and never stopped to check up on us. He stood at the end of the bar on his phone. Also the row of dirty not cleared tables since we came in was Absolutely disgusting…:
Atmosphere: 1
Food: 1
Service: 1
Foods always good but the service always
Atmosphere: 1
Food: 4
Service: 1