Customers` Favorites
“There was only one woman working, she was fantastic. Quick service, despite how busy she was, and the food had me and my fiancé drooling,. Excellent service 5/5 I definitely plan to come back, no doubt.“
Customers` Favorites
“For fast food, this Subway is great. The quality is good, all things considered. I've been ordering the Subway Melt here since I was a young kid and I've never had an issue with this location (although, ironically, this is one of the Subways that dropped the Melt from their menu, although you can still order it). Service is fast, efficient, and normally accurate with only a few rare exceptions in the years that I've been coming here. Only possible complaint I could have is some of the staff. Now, having frequented Newton Falls and the surrounding area most of my life, I know from experience some of the locals can be abysmally rude. Keeping that in mind, I think some of the staff has just had it with customers' b******** Now, I'm not trying to make excuses, but I've witnessed a very rude elderly gentleman endlessly berate the young man who was making his sandwiches over things that were hardly worth getting upset over. He was getting several foot longs and they were all complicated orders and the elderly man was very impatient and not ordering in a clear concise manner. The young man was trying his best. On another occasion a lady resorted to name calling because there wasn't enough onions on her sandwich (if you're unfamiliar with Subway, you stand there while they prepare your sandwich in front of you, giving you plenty of time to ask them politely to add more onions, rather than not paying attention and complaining about it later). On yet another occasion someone was on their phone the whole time and I can't even begin to list all the problems that caused. Now, that being said, it's not abnormal for the crew to be a bit curt. Most of the time they are very pleasant, but often enough they can be a little ill tempered, most likely because of a previous customer with a poor attitude. I think it's pretty understandable. Don't let it dissuade you from going to this Subway. That aside their food and performance is great and worth the patronage. Just don't be a jackass to them and you shouldn't have any problems.“
Customers` Favorites
“We used their catering service for a work party. We had a couple food requirements with condiments and allergies that we put in the notes and everything was done perfectly. Food was great. We picked up the order from the store. Staff was friendly. Very pleasant experience. Thank you!!“
Customers` Favorites
“Very accommodating. Cut footling in half so I could eat half tonight take the other half for lunch. She also put my o& v only on half and gave me packets of o&v for my lunch sandwich tomorrow. All this done on her recommendation. Thank you for such great customer service?“
Customers` Favorites
“I love subway! This location is great and local i live minutes away. They honor coupons for subs that most locations exclude. They have fresh veggies and meat everything here is above par. I recomend them highly and always a friendly staff!“
Customers` Favorites
“This place is awesome! They have tons of television so you can watch the UFC and multiple sports events! Plus they have a very decent menu of food to choose from. They have very good french fries and coleslaw. The Rueben and pastrami are exceptional as well. Also the waitresses are very friendly! The alcohol selection is top notch as well!“
Customers` Favorites
“Ordered the original Italian and only got ham and salami on the sandwich. But, that's not the worst part! The guy that owns it thought it was ok to serve me moldy meat! I had to throw the whole thing away! I have pictures too!****Update****I stopped into the store to speak with the owner and he showed me that there was in fact all 3 meats on my sandwich. And he made me a new fresh sandwich and apologized for any inconvenience. I gotta say that a lot of places wouldn't have addressed this as quick as he did. And, made sure I left as a happy customer!I will definitely come back to this location!“
Customers` Favorites
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“Probably the best Subway that I have eaten at. We work right down the street at LTT and place large online orders. We have ordered from here at least 20 times in the past year. The food is always great, packaged well and labeled nicely. The staff is friendly and helpful. This Subway deserves 6 stars!“