I've been using that Marco's Pizza for over a decade and the food has always been
Atmosphere: 5
Food: 5
Service: 5
Ibrahim Suhail
Ordered online to pickup last week and everything was going fine, once I arrived for the pickup, they said they’re about to close and they cannot make any food for the night. I was ok with that, the cashier said there will be a refund in 1-3 business days, till now still haven’t received any refunds. I’m upset about the fact that they take your money in the same minute, but to return it, it would take them days and still not get it back. Good food bad service
Food: 5
Service: 1
William egan
Was their last week for take order. Very nice service and pizza was hot freash.
Atmosphere: 5
Food: 5
Service: 5
Justin
Tried to order pizza online but was having problem with entry code,I called store talked to manager never got her name but explained my situation and she immediately took care of it very kind and polite, pizza was hot and fresh lot of sausage and tasted very good,thank you marcos in north olmsted for my experience it was 5
Atmosphere: 4
Food: 5
Service: 5
Kelly Cheh
Ordered pizza for delivery, when it finally arrived it was cold. I can't believe it took an hour and a half to get cold pizza
Kerry
I haven't had a good pizza in a long time!! Took a chance and ordered Marcos from North Olmsted. It was amazing !!! Great flavor , lot's of toppings and made perfect to my order!! Finally great Pizza!!!
Atmosphere: 5
Food: 5
Service: 5
B J
Marcos hit a homerun with my family. It was great!!! They delivered early brought it to my condo unit, the delivery guy was soooo nice. And the pizza, yum, yum, yum, yum! Need I say more? ??
Atmosphere: 5
Food: 5
Service: 5
Meghan Morris-Raymond
Pizza is always delicious, hot and ready ON TIME!! Staff is super friendly. Always asks if I need plates, napkins, etc. We get pizza here about once a week.
Atmosphere: 5
Food: 5
Service: 5
janette young
Shelly is the best she really went out of her way to make sure order was to my specifications and I'm a little picky.?
Great customer service. I think his name is .. He was very curtious and helpful. The pizza was exceptional. One of the Best I have ever tasted. Couldn't not have been Better
Atmosphere: 5
Food: 5
Service: 5
Nancy Lane
I live in Fairview Park and I heard that Marcos just started serving cauliflower pizza so i went Online to order one. After several hiccups, I was able to place my order.After picking up my order I got home and realized it was not.a cauliflower pizza. I do not eat bread due to my diet so i called the store and spoke to Andre the manager.He refused to give me my money back because the receipt did not state cauliflower pizza. I told him I was sure I selected cauliflower pizza because I do not eat bread. He refused to make me another pizza w cauliflower crust and even stated "bring the police if you want". I asked him for the corporate number and Andre told me he didn't know it and i could look it up online. I was upset and frustrated and suggested to him how he should and could have handled the situation but he wouldn't let me finish my sentences and I had to hang up on him. This was all over a small cauliflower pizza w chicken, tomato, spinach and white sauce where the online ordering site most likely had technical issues and Andre of the North Olmsted Marcos didn't know how to be professional and rectify a simple customer service situation.Very disappointed in André's inabilities as a manager and customer service skillsI will never order from that pizza shop again.
Amanie Z.
Pizza is always on point. And the customer service is one of the best in north olmsted. The workers at this location have great customer service etiquette comparing to the other
Atmosphere: 5
Food: 5
Service: 5
LaMimi
Pizza is always on point. And the customer service is one of the best in north olmsted. The workers at this location have great customer service etiquette comparing to the other stores
Fast and staff is friendly ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caesar, Cheezybread, BBQ Wings
I've been using that Marco's Pizza for over a decade and the food has always been
Atmosphere: 5
Food: 5
Service: 5
Ordered online to pickup last week and everything was going fine, once I arrived for the pickup, they said they’re about to close and they cannot make any food for the night. I was ok with that, the cashier said there will be a refund in 1-3 business days, till now still haven’t received any refunds. I’m upset about the fact that they take your money in the same minute, but to return it, it would take them days and still not get it back. Good food bad service
Food: 5
Service: 1
Was their last week for take order. Very nice service and pizza was hot freash.
Atmosphere: 5
Food: 5
Service: 5
Tried to order pizza online but was having problem with entry code,I called store talked to manager never got her name but explained my situation and she immediately took care of it very kind and polite, pizza was hot and fresh lot of sausage and tasted very good,thank you marcos in north olmsted for my experience it was 5
Atmosphere: 4
Food: 5
Service: 5
Ordered pizza for delivery, when it finally arrived it was cold. I can't believe it took an hour and a half to get cold pizza
I haven't had a good pizza in a long time!! Took a chance and ordered Marcos from North Olmsted. It was amazing !!! Great flavor , lot's of toppings and made perfect to my order!! Finally great Pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Marcos hit a homerun with my family. It was great!!! They delivered early brought it to my condo unit, the delivery guy was soooo nice. And the pizza, yum, yum, yum, yum! Need I say more? ??
Atmosphere: 5
Food: 5
Service: 5
Pizza is always delicious, hot and ready ON TIME!! Staff is super friendly. Always asks if I need plates, napkins, etc. We get pizza here about once a week.
Atmosphere: 5
Food: 5
Service: 5
Shelly is the best she really went out of her way to make sure order was to my specifications and I'm a little picky.?
Food: 5
Service: 5
Restaurantji Recommends
Just one word ( amazing ) thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Great customer service. I think his name is .. He was very curtious and helpful. The pizza was exceptional. One of the Best I have ever tasted. Couldn't not have been Better
Atmosphere: 5
Food: 5
Service: 5
I live in Fairview Park and I heard that Marcos just started serving cauliflower pizza so i went Online to order one. After several hiccups, I was able to place my order.After picking up my order I got home and realized it was not.a cauliflower pizza. I do not eat bread due to my diet so i called the store and spoke to Andre the manager.He refused to give me my money back because the receipt did not state cauliflower pizza. I told him I was sure I selected cauliflower pizza because I do not eat bread. He refused to make me another pizza w cauliflower crust and even stated "bring the police if you want". I asked him for the corporate number and Andre told me he didn't know it and i could look it up online. I was upset and frustrated and suggested to him how he should and could have handled the situation but he wouldn't let me finish my sentences and I had to hang up on him. This was all over a small cauliflower pizza w chicken, tomato, spinach and white sauce where the online ordering site most likely had technical issues and Andre of the North Olmsted Marcos didn't know how to be professional and rectify a simple customer service situation.Very disappointed in André's inabilities as a manager and customer service skillsI will never order from that pizza shop again.
Pizza is always on point. And the customer service is one of the best in north olmsted. The workers at this location have great customer service etiquette comparing to the other
Atmosphere: 5
Food: 5
Service: 5
Pizza is always on point. And the customer service is one of the best in north olmsted. The workers at this location have great customer service etiquette comparing to the other stores