Very delicious pizza this evening. Thanks, ladies - You are the best team!Vegetarian options: Large pizza, extra cheese, FRESH mushrooms (not canned), and chunks of Roma tomatoes. Yumm!
Tiffany Cameron
Visited tonight and stood at the counted for about 5 minutes, was talking to my partner and waiting for someone to appear. We didn't see anyone in the shop. We kept waiting but walked out about another 5 minutes later. We thought maybe the store was closed or something was wrong. We sat outside and finally a staff member appeared and we could see he had headphones in. With the time the counter was unattended, they could of been robbed. Very slack and dangerous work practice. Nobody knew we were waiting there.Ended up leaving cos that's just really unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Natalie Novak
This is the location I use about once a week. A gentleman works there that is very nice, however, he spends his entire interaction telling outrageous jokes, and then hands me the wrong order almost every single time. Luckily I started looking, and caught it today before I left. But then I was left with a sloppy, super rushed pizza when they tried to fix the mistake. The man asked me to pay $6000 for my food, and I definitely didn't get $6000 worth of service.
Atmosphere: 4
Food: 2
Service: 3
Wayne Kawecki
Don't go to North Olmsted Ohio Rain Cain poor service lousy management.
Atmosphere: 5
Food: 5
Service: 5
Royal Enter
Pizza has spiral down since the change in ownership. You can no longer pick up a slice, that's how discusently thin it is. Toppings are so skimmed that no 2 slices taste the same. As a long time patient Papa John's customer, I am done. No more paying for this trash!
Atmosphere: 3
Food: 1
Service: 5
Alex Williams
Been coming here for over 30 years for my pizza when I can't spring for my top choices. Been really good lately and leaves me satisfied. Customer service is top notch.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesesticks, Breadsticks, Any Large Pizza
Dale Deeken Jr
Forgot the extra sauces I ordered but good pizza
Atmosphere: 4
Food: 5
Service: 4
Katie McCartney
Always fresh & hot, always quick delivery, friendly deliver guys, order is ALWAYS right, and they always appreciate a good tip & a loyal customer. Best pizza place in N Olmsted.
Marcello DiFranco
Normal PJs. Don't forget your butter garlic!
Michelle Duncan
Fast delivery hot pizza and garlic knots were hot and delicious thank you for great service and delivery guy was very nice and polite
So no one wears gloves at this location...AT ALL. I ordered carryout online and when I picked up my pizza I was in a hurrry and got home I noticed a piece of hair embedded in the cheese. Once I got back to the location to return the pizza I noticed no one had gloves on and were wiping their hands on their pants, and one guy was even smoking a vape pen and sneezed and coughed in his hands and arms several times and never washed his hands, nor did the guy who hopped from making pizzas to come touch money and the drawer. After I alerted them about the hair he even walked up and wiped his hands on his nose and then proceeded to wipe them on his pants and shirt. I couldn't have been more disgusted. STAY FAR AWAY FROM THIS LOCATION. Once I was pulling away I saw them all huddled around the pizza that I had just returned. Guess they wanted to look at the hair that the guy who wasn't wearing gloves and had hair up and down his arms and a full beard left on my pizza....Smh.
Atmosphere: 1
Food: 1
Service: 1
Bill Taylor
Excellent pizza. Excellent brownie. Pizza was ready when told. All toppings were good and had plenty on it. We will be back
Atmosphere: 5
Food: 5
Service: 5
Nina Burdiak
Ordered a pizza for delivery Took an hour and 10 minutes to get the pizza Then the delivery person just knocked on the door and left the pizza on the sidewalk and left.
Yvonne
I am only giving 2 stars because of the very nice man that was working in the store. If not for him I would not even give 1 star. Ordered 3 of the papa bowls. They tasted ok at best but as far as the portion size and toppings that were in them very disappointed and they have the nerve to charge $8.00 each. Wouldn't mind paying that price if there was a bigger portion or at the very least more toppings in them. The quality and quantity just does not justify the amount that they charge. I would not even consider these bowls to be Shaq snack size. Shame on them. Will not order anything from them again. Also the enormous packaging they use for these bowls does not make sense. Rectangular plastic container with a cardboard sleeve over it and then put inside a small pizza box.... things that make you go hmmmm
Bret Remy
We ordered the "Epic pepperoni stuffed crust pizza" and added extra cheese. Got the pizza and there was no pepperoni at all. I called the store and the person who answered was apparently not trained in customer service! He said he was the manager. Very unprofessional and rude! He said that you have to add pepperoni to the toppings! False advertisement and horrible customer service. He didn't even offer to fix the order. Definitely won't choose Papa John's again. Better off ordering from the expensive places like Angelo's in Lakewood! Way better customer service and worth the extra money!!
Very delicious pizza this evening. Thanks, ladies - You are the best team!Vegetarian options: Large pizza, extra cheese, FRESH mushrooms (not canned), and chunks of Roma tomatoes. Yumm!
Visited tonight and stood at the counted for about 5 minutes, was talking to my partner and waiting for someone to appear. We didn't see anyone in the shop. We kept waiting but walked out about another 5 minutes later. We thought maybe the store was closed or something was wrong. We sat outside and finally a staff member appeared and we could see he had headphones in. With the time the counter was unattended, they could of been robbed. Very slack and dangerous work practice. Nobody knew we were waiting there.Ended up leaving cos that's just really unacceptable.
Atmosphere: 1
Food: 1
Service: 1
This is the location I use about once a week. A gentleman works there that is very nice, however, he spends his entire interaction telling outrageous jokes, and then hands me the wrong order almost every single time. Luckily I started looking, and caught it today before I left. But then I was left with a sloppy, super rushed pizza when they tried to fix the mistake. The man asked me to pay $6000 for my food, and I definitely didn't get $6000 worth of service.
Atmosphere: 4
Food: 2
Service: 3
Don't go to North Olmsted Ohio Rain Cain poor service lousy management.
Atmosphere: 5
Food: 5
Service: 5
Pizza has spiral down since the change in ownership. You can no longer pick up a slice, that's how discusently thin it is. Toppings are so skimmed that no 2 slices taste the same. As a long time patient Papa John's customer, I am done. No more paying for this trash!
Atmosphere: 3
Food: 1
Service: 5
Been coming here for over 30 years for my pizza when I can't spring for my top choices. Been really good lately and leaves me satisfied. Customer service is top notch.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesesticks, Breadsticks, Any Large Pizza
Forgot the extra sauces I ordered but good pizza
Atmosphere: 4
Food: 5
Service: 4
Always fresh & hot, always quick delivery, friendly deliver guys, order is ALWAYS right, and they always appreciate a good tip & a loyal customer. Best pizza place in N Olmsted.
Normal PJs. Don't forget your butter garlic!
Fast delivery hot pizza and garlic knots were hot and delicious thank you for great service and delivery guy was very nice and polite
Restaurantji Recommends
So no one wears gloves at this location...AT ALL. I ordered carryout online and when I picked up my pizza I was in a hurrry and got home I noticed a piece of hair embedded in the cheese. Once I got back to the location to return the pizza I noticed no one had gloves on and were wiping their hands on their pants, and one guy was even smoking a vape pen and sneezed and coughed in his hands and arms several times and never washed his hands, nor did the guy who hopped from making pizzas to come touch money and the drawer. After I alerted them about the hair he even walked up and wiped his hands on his nose and then proceeded to wipe them on his pants and shirt. I couldn't have been more disgusted. STAY FAR AWAY FROM THIS LOCATION. Once I was pulling away I saw them all huddled around the pizza that I had just returned. Guess they wanted to look at the hair that the guy who wasn't wearing gloves and had hair up and down his arms and a full beard left on my pizza....Smh.
Atmosphere: 1
Food: 1
Service: 1
Excellent pizza. Excellent brownie. Pizza was ready when told. All toppings were good and had plenty on it. We will be back
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza for delivery Took an hour and 10 minutes to get the pizza Then the delivery person just knocked on the door and left the pizza on the sidewalk and left.
I am only giving 2 stars because of the very nice man that was working in the store. If not for him I would not even give 1 star. Ordered 3 of the papa bowls. They tasted ok at best but as far as the portion size and toppings that were in them very disappointed and they have the nerve to charge $8.00 each. Wouldn't mind paying that price if there was a bigger portion or at the very least more toppings in them. The quality and quantity just does not justify the amount that they charge. I would not even consider these bowls to be Shaq snack size. Shame on them. Will not order anything from them again. Also the enormous packaging they use for these bowls does not make sense. Rectangular plastic container with a cardboard sleeve over it and then put inside a small pizza box.... things that make you go hmmmm
We ordered the "Epic pepperoni stuffed crust pizza" and added extra cheese. Got the pizza and there was no pepperoni at all. I called the store and the person who answered was apparently not trained in customer service! He said he was the manager. Very unprofessional and rude! He said that you have to add pepperoni to the toppings! False advertisement and horrible customer service. He didn't even offer to fix the order. Definitely won't choose Papa John's again. Better off ordering from the expensive places like Angelo's in Lakewood! Way better customer service and worth the extra money!!