Wendy's

4474 Montgomery Rd, Norwood
(513) 501-4829

Recent Reviews

JayceTRT

Consistently an awful drive thru experience. I work in the evenings and usually get food late at night when I get off. I am regularly turned away anywhere from 30 minutes - 90 minutes before close, and the one night that I actually get served, they forget one of TWO items that I ordered. I didn't check the bag as it was late and I was trying to get home. Got here just to find out half my food was missing. This place sucks, go to one of the other 8 restaurants within a half mile

Atmosphere: 1

Food: 1

Service: 1

Shannon Lee

They have improved. Idk if it's new management or new worker's. It has stepped up.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Fries, Cheeseburger, Hamburger, Chili

Lena Williams

I give a 5 star to the lady named Tish, I think she is the manager she fixed my food wit no problem. Whoever cooking though they need some training bc my nuggets was old and I seen two people bring they sandwiches back. Tish is a great person and deserves a

Atmosphere: 4

Food: 1

Service: 5

Recommended dishes: Hamburger, Chili

Stylez Cain

I ordered some Bacon cheese burgers and they tasted like cigarette ashes! I don't recommend this location ?

ryan schwiers

If I could give it a zero star rating I would. They got my order wrong, charged me more than I should have. When I told them it was wrong, they were very rude to me and tried to tell me it was my fault and didn’t want to change my order. After talking to a third employee, it was finally corrected.

Atmosphere: 1

Food: 1

Service: 1

Will S

Employees refuse to acknowledge people because they are lazy

Service: 1

Daniel S

No wonder the line is long at McDonald's. This Wendy's is a joke.

Jason B

Placed a mobile order in advance last week for the drive-thru.Employee at the speaker stated I wasn't allowed to use the drive-thru and had to come inside. I asked why, as a customer, I couldn't use the drive-thru. He said no problem, come to the window.At the window was his manager. She forcefully told me that because I placed a mobile order, and they were short staffed, she had every right to deny me use of the drive-thru. This was all said in an aggressive fashion, as if she were expecting me to fight back or something. I simply said ok, no problem, I'll park my car and come inside.I made it clear both at the speaker and the window that I wasn't a delivery driver, in case there was confusion, but that didn't matter to them.I go inside, and the employee at the counter goes "Are you a doordash driver" and for the third time I explain I am not, just a customer who placed a drive-thru order.5 minutes later, I get my food, but no receipt. I ask the guy for one. He disappears, comes back a minute later and says 'all of our receipt printers are broken'. I say ok, no problem, and walk towards the exit.Just before I reach the door, the lady manager calls out 'did you want my NAME or something?'.I said 'no, i just wanted my receipt' and she goes OH.Rude and unprofessional all around. Everyone before and after me was allowed to use the drive-thru. I left feedback through the Wendys site and requested follow-up contact, but nobody ever did, because they don't care.

Atmosphere: 1

Food: 5

Service: 1

leelo513

Every time I come to this location, the young lady with red hair at window has THE nastiest attitude. I have to pull up and wait another 10 minutes for my order. This the 3rd time. I will just try a different location because this is ridiculous ? and I was not given receipt. No paper.

Food: 4

Service: 1

Recommended dishes: Fries, Cheeseburger

Steve Wiles

Ok but not enough

Food: 4

Service: 2

Recommended dishes: Chili, Hamburger

Caleb Barnes

“Pull around we’re having a shift change” acting like you have cooked for a customer in an hour and instead of just saying we’ll be with you in a minute tells us to park somewhere and check back later.Vegetarian options: Get ready to filter feed cause you ain’t getting a damn thing.Dietary restrictions: Great for a diet cause they’ll never give you food!Parking: Bruh get ready to park and not eat cause if you get food you just won the lottery and instead of money you get a chance to get food poisoning.

Atmosphere: 1

Food: 1

Service: 1

NataliaMaria1000100

Please please please shut this place down! I ordered at the drive thru and was told me to pull around to wait on my order and it NEVER came out. I waited for almost 30 mins. That is unacceptable! I had to literally drive away because I was late for a appt and didn't have time to go in and demand a refund. Those workers need to get it together and do their job. They were all talking and not working when I pulled up to pay. Worst location ever!

Atmosphere: 1

Food: 1

Service: 1

Sarah Prater

WENDY'S FOOD IS REALLY GOOD.ONE of the Cleanest Fast Food Restaurants I've ever eaten at.Wheelchair accessibility: It's got Ramps and everything you need to be comfortable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator Fries, Chili Cheese Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Wendy's Hot & Crispy Fries, Ceasar Salad, Baconator, Spicy Chicken Sandwich, Cheese Fries, Fries, Chili, Cheeseburger, Hamburger, Wendy's Fresh-Made Salads, Non Ate Biscuits and Gravy

Chastin Johns

Employee cussed at me for asking for ranch.

Atmosphere: 1

Food: 5

Service: 1

Triple Official

So yal phone on mute for A whole year wow ok

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