I would have to agree with the comments … until today! Rachel and Morgan were personable, friendly and happy to talk! It was a pleasant experience and I was shocked! I don’t come as often because who wants to feel like a bother to the employees? It gave me hope that friendliness will be contagious at this location! Perhaps these 2 gals could get a pay raise or something! Compliments and great pay help employees stay happy!! Thank you girls!
Logan VanHoose
It was the most amzing smoothue i ever had the staff was nice but the smoothieswhere
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mango Tango
Leslie Dunster
Smoothies are great but this is the worst location I’ve been to with basic customer service. Which is odd because Delaware, Lewis center, and Gahanna have always been phenomenal every time with no complaints. Two girls running the store either need retrained or you need to hire different people.
Atmosphere: 3
Food: 5
Service: 2
Carol Vail
This was my first time here. It's a bit pricey but everything is fresh and tastes amazing so that is worth the price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mango Tango, Peach Beach, Spicy Turkey Wrap
Laurine Levesque
I so agree with all the comments about your employees. They don’t greet you and barely even ask what you would like. It would be a fun place to hang out with friends while drinking/eating your purchase but the dining area is not kept clean. These employees disappear into the back as soon as they are done making your smoothie.When paying by debt card, the tip screen comes up. Why would I want to give a tip when the customer service is so bad. It makes me wonder why they don’t like working there. I’m not going add to their wages if you have such disgruntled employees.Your products are really good but your choice of staff is driving your business away.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Anna Banana, Strawberry Extreme
Jasmine Burris
We weren’t greeted when we walked in. Owner needs to get a bell or something on the door. There were two employees and didn’t notice us when we walked in because they were too busy on their phones. We waited for five minutes and I eventually said excuse me and we were greeted with nothing but attitude moving forward with the service. Not a great way to treat customers after having them go unnoticed for five minutes.
Atmosphere: 1
Food: 1
Service: 1
Faith Lee
The smoothies here are delicious but man, every time I go in to buy a drink I feel like I’m in high school again. Ive gotten passive aggressive remarks, eye rolls and scowls. The girls in there are so rude and catty and they treat you like you are stupid and inconveniencing them. Every person I’ve spoken to in Mansfield feels the same way. Maybe consider a new staff with friendly employees. The ones who are there now are miserable and rude.
Molly Bryant
The food was great but employees have been less than kind each time I’ve been in. Actually just rude. So much so I wouldn’t want to return because it’s a bit stressful.
D.
the one employee here who is tall with blonde hair, is insanely rude or passive aggressive. I have gotten eye rolls, sighs, etc. all over a single smoothie that I asked for and loudly said what I wanted and when I got what I didn't order I brought it to her attention she had the AUDACITY to give me a rude remark... the smoothies are always good, but they seriously need some new employees let alone new machines that work. Went in for a juice and was told their machine didn't work lol probably just didn't want to do her damn job. Why work here if you're going to be miserable? This place needs to reevaluate their employees before hiring and check their machines.
Molly F.
The food was great but employees have been less than kind each time I've been in. Actually just rude. So much so I wouldn't want to return because it's a bit stressful.
I ordered from here a couple months ago and when I went to feed my kids the wraps, they smelt like complete bleach. When I called to explain the girls were extremely rude. I have not been back since. Following this my mother went this past Friday at 7:30am and they were closed, she waited there until 7:45am not being able to get her smoothie before work. when they are supposed to open at 7am. She called the store later on and asked if the hours were changed and the girl once again was extremely rude to her and said the hours didn’t change and she doesn’t know what to tell her. The customer service at this place is absolutely ridiculous!!!! Will never recommend this awful place.
Bill Kast
I just seen someone go into juice and smoothies bar that had a key at 1130 at night to get him and his friends drinks from there if it is closed it should be closed to the employees to
De'Asia Daniels
I got the ultimate açaí. I like to substitute some of the ingredients to get the flavor of the original açaí bowl. I love it!!
Cheyenne Baker
Smoothies were good but if you want to be treated and not felt like a bother that the employees had to do their job, then don’t come here because it’s very obvious they don’t want to work or take care of customers.
I would have to agree with the comments … until today! Rachel and Morgan were personable, friendly and happy to talk! It was a pleasant experience and I was shocked! I don’t come as often because who wants to feel like a bother to the employees? It gave me hope that friendliness will be contagious at this location! Perhaps these 2 gals could get a pay raise or something! Compliments and great pay help employees stay happy!! Thank you girls!
It was the most amzing smoothue i ever had the staff was nice but the smoothieswhere
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mango Tango
Smoothies are great but this is the worst location I’ve been to with basic customer service. Which is odd because Delaware, Lewis center, and Gahanna have always been phenomenal every time with no complaints. Two girls running the store either need retrained or you need to hire different people.
Atmosphere: 3
Food: 5
Service: 2
This was my first time here. It's a bit pricey but everything is fresh and tastes amazing so that is worth the price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mango Tango, Peach Beach, Spicy Turkey Wrap
I so agree with all the comments about your employees. They don’t greet you and barely even ask what you would like. It would be a fun place to hang out with friends while drinking/eating your purchase but the dining area is not kept clean. These employees disappear into the back as soon as they are done making your smoothie.When paying by debt card, the tip screen comes up. Why would I want to give a tip when the customer service is so bad. It makes me wonder why they don’t like working there. I’m not going add to their wages if you have such disgruntled employees.Your products are really good but your choice of staff is driving your business away.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Anna Banana, Strawberry Extreme
We weren’t greeted when we walked in. Owner needs to get a bell or something on the door. There were two employees and didn’t notice us when we walked in because they were too busy on their phones. We waited for five minutes and I eventually said excuse me and we were greeted with nothing but attitude moving forward with the service. Not a great way to treat customers after having them go unnoticed for five minutes.
Atmosphere: 1
Food: 1
Service: 1
The smoothies here are delicious but man, every time I go in to buy a drink I feel like I’m in high school again. Ive gotten passive aggressive remarks, eye rolls and scowls. The girls in there are so rude and catty and they treat you like you are stupid and inconveniencing them. Every person I’ve spoken to in Mansfield feels the same way. Maybe consider a new staff with friendly employees. The ones who are there now are miserable and rude.
The food was great but employees have been less than kind each time I’ve been in. Actually just rude. So much so I wouldn’t want to return because it’s a bit stressful.
the one employee here who is tall with blonde hair, is insanely rude or passive aggressive. I have gotten eye rolls, sighs, etc. all over a single smoothie that I asked for and loudly said what I wanted and when I got what I didn't order I brought it to her attention she had the AUDACITY to give me a rude remark... the smoothies are always good, but they seriously need some new employees let alone new machines that work. Went in for a juice and was told their machine didn't work lol probably just didn't want to do her damn job. Why work here if you're going to be miserable? This place needs to reevaluate their employees before hiring and check their machines.
The food was great but employees have been less than kind each time I've been in. Actually just rude. So much so I wouldn't want to return because it's a bit stressful.
Restaurantji Recommends
Employees aren’t very friendly here
I ordered from here a couple months ago and when I went to feed my kids the wraps, they smelt like complete bleach. When I called to explain the girls were extremely rude. I have not been back since. Following this my mother went this past Friday at 7:30am and they were closed, she waited there until 7:45am not being able to get her smoothie before work. when they are supposed to open at 7am. She called the store later on and asked if the hours were changed and the girl once again was extremely rude to her and said the hours didn’t change and she doesn’t know what to tell her. The customer service at this place is absolutely ridiculous!!!! Will never recommend this awful place.
I just seen someone go into juice and smoothies bar that had a key at 1130 at night to get him and his friends drinks from there if it is closed it should be closed to the employees to
I got the ultimate açaí. I like to substitute some of the ingredients to get the flavor of the original açaí bowl. I love it!!
Smoothies were good but if you want to be treated and not felt like a bother that the employees had to do their job, then don’t come here because it’s very obvious they don’t want to work or take care of customers.