Food is good the employee who was working the counter was more concerned about the texted messages that they where getting rather than the customers in line. Disappointing
La La
My peach lemonade was so good!
Food: 5
Service: 5
Recommended dishes: Original Fries, Chicken California
Jay Spikes
Food was not done me and my girl went there and I took home my chicken Philly and it was not cooked all the way and it was a huge piece of chicken on there we both got sick overall we will never go back and I would encourage everybody not to unless you want to get food
Atmosphere: 2
Food: 1
Service: 3
Michael Hearn
Ordered dinner for me and my wife online to be delivered30 Doordash text me they were there to pick up orderLater they said order was canceled and neither the restaurant or driver gave me a reason
Service: 1
Mell R
Don’t waste your time and money on this dry, unseasoned, tasteless food. Ordered the chicken Philly cheesesteak combo tonight and it’s horrible. The chicken is so dry it’s like eating sawdust. There are no seasonings on any of it and by the time I drive the two miles home, the bun was so soggy it fell apart. The cheese is rubber, the vegetables are thick chunks, and the fries taste like what they are- frozen unsalted fries. They do not live up to the hype or their slogan: the flavor is not like no other, it’s nonexistent.
Atmosphere: 2
Food: 1
Service: 2
Aimee French
Horrible service, I ordered ahead of time and my order wasn't ready when I got there and then had to wait another 15 minutes and never got an apology, only an
Atmosphere: 3
Food: 3
Service: 1
Jesús Colón
Food gave me bad gas.
Atmosphere: 3
Food: 2
Service: 3
Ellen Brown
At first I thought the prices were high, the sandwich was average. $14 & change for sandwich and fries. I have had better at Capps for a lot less money.
Food: 3
Service: 3
soapqween
Update - 2/27/24:My, my, my... I guess I stand corrected! My hubby and I stopped by on our way home. We were a walk in order. We went ahead and placed our order and then sat down at a nearby table to wait for our food. We didn't see any harm in that. We weren't staying, and it wasn't crowded.Wrong answer! This lady nearly jumped the counter and was saying loudly '"Excuse me! Excuse me! WHAT are you doing?" I replied "Uh...waiting for our food that we just ordered!?" Then she proceeded to drill us, asking us,"Was it an online order or walk-in?" I said "Uhh...walk in!?" She finished with a snide "OH, OKAY!" and then stormed off back into the kitchen. What the hell was that?If paying customers sitting and waiting at one of your tables is a problem, then get a damn designated bench for them to sit on! Wow! We definitely won't be going back into that restaurant.Original review: The restaurant was clean and the staff was helpful. I ordered the vegetarian cheesesteak and let me tell you something! It was the best I've ever had! The bread was fresh. The mushrooms, onions, and peppers were cooked to perfection. They use 2 different types of melted cheese and top it with mayo, lettuce, tomato, and pickle, as with most of their sandwiches. Way better than Mr. Hero, any day!The vegetarian option is not on the in store menu, much to my surprise. It's mentioned online only. That was a bit disappointing. The fries were good, and so was the chicken cheesesteak and traditional cheesesteak. Oh, and let's not forget their fabulous lemonade! I would suggest getting it plain with no fruit option. Unless you like a scoop of strawberry sundae topping in your drink that gets stuck in your straw!Overall, it was a pleasant experience. My family and I can't wait to go back there again!
My, my, my... I guess I stand corrected! My hubby and I stopped by this location on the way home after spending a long day of being at UH hospital. We were a walk in order. We went ahead and placed our order and then sat down at a nearby table to wait for our food. We didn't see any harm in that. We weren't staying, and it wasn't crowded. Wrong answer! This lady nearly jumped the counter and was saying loudly '"Excuse me! Excuse me! WHAT are you doing?" I replied "Uh...waiting for our food that we just ordered!?" Then she proceeded to ask,"Was it an online order or walk-in?" I said "Uhh...walk in!?" She finished with a snide "OH, OKAY!" and then stormed off back into the kitchen. What the hell was that? If paying customers sitting and waiting at one of your tables is a problem, then get a damn designated bench for them to sit on! Wow! We definitely won't be going back into that restaurant. Maybe the drive through, so that we don't get treated like we broke the law! Wow!!!
Tyrelle
Went to go get food for my Grandma and will not, be coming back. I went through the drive thru and was greeted with hostility right off that bat. The guy taking my order had a nasty attitude about everything I said to him. All in the span of a minute this happened. When I approached the window it was a different guy at the window. His name was Jose apparently. Abby who I assume was the manager was very rude and even defended his behavior going "He asked if you want fries and that was it" Which is far from the truth, he had a nasty tone and he was very condescending about it. I even told him multiple times I do not want fries and then he told me I had to get fries. I see why this place is getting no business right now, being run the way it's ran.
Atmosphere: 1
Food: 1
Service: 1
posisteve
Great service great food, glad I don't have to go to mentor mall to get it.
Food is good the employee who was working the counter was more concerned about the texted messages that they where getting rather than the customers in line. Disappointing
My peach lemonade was so good!
Food: 5
Service: 5
Recommended dishes: Original Fries, Chicken California
Food was not done me and my girl went there and I took home my chicken Philly and it was not cooked all the way and it was a huge piece of chicken on there we both got sick overall we will never go back and I would encourage everybody not to unless you want to get food
Atmosphere: 2
Food: 1
Service: 3
Ordered dinner for me and my wife online to be delivered30 Doordash text me they were there to pick up orderLater they said order was canceled and neither the restaurant or driver gave me a reason
Service: 1
Don’t waste your time and money on this dry, unseasoned, tasteless food. Ordered the chicken Philly cheesesteak combo tonight and it’s horrible. The chicken is so dry it’s like eating sawdust. There are no seasonings on any of it and by the time I drive the two miles home, the bun was so soggy it fell apart. The cheese is rubber, the vegetables are thick chunks, and the fries taste like what they are- frozen unsalted fries. They do not live up to the hype or their slogan: the flavor is not like no other, it’s nonexistent.
Atmosphere: 2
Food: 1
Service: 2
Horrible service, I ordered ahead of time and my order wasn't ready when I got there and then had to wait another 15 minutes and never got an apology, only an
Atmosphere: 3
Food: 3
Service: 1
Food gave me bad gas.
Atmosphere: 3
Food: 2
Service: 3
At first I thought the prices were high, the sandwich was average. $14 & change for sandwich and fries. I have had better at Capps for a lot less money.
Food: 3
Service: 3
Update - 2/27/24:My, my, my... I guess I stand corrected! My hubby and I stopped by on our way home. We were a walk in order. We went ahead and placed our order and then sat down at a nearby table to wait for our food. We didn't see any harm in that. We weren't staying, and it wasn't crowded.Wrong answer! This lady nearly jumped the counter and was saying loudly '"Excuse me! Excuse me! WHAT are you doing?" I replied "Uh...waiting for our food that we just ordered!?" Then she proceeded to drill us, asking us,"Was it an online order or walk-in?" I said "Uhh...walk in!?" She finished with a snide "OH, OKAY!" and then stormed off back into the kitchen. What the hell was that?If paying customers sitting and waiting at one of your tables is a problem, then get a damn designated bench for them to sit on! Wow! We definitely won't be going back into that restaurant.Original review: The restaurant was clean and the staff was helpful. I ordered the vegetarian cheesesteak and let me tell you something! It was the best I've ever had! The bread was fresh. The mushrooms, onions, and peppers were cooked to perfection. They use 2 different types of melted cheese and top it with mayo, lettuce, tomato, and pickle, as with most of their sandwiches. Way better than Mr. Hero, any day!The vegetarian option is not on the in store menu, much to my surprise. It's mentioned online only. That was a bit disappointing. The fries were good, and so was the chicken cheesesteak and traditional cheesesteak. Oh, and let's not forget their fabulous lemonade! I would suggest getting it plain with no fruit option. Unless you like a scoop of strawberry sundae topping in your drink that gets stuck in your straw!Overall, it was a pleasant experience. My family and I can't wait to go back there again!
Atmosphere: 5
Food: 5
Service: 5
This new Charley's in Gainesville is very nice.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
My, my, my... I guess I stand corrected! My hubby and I stopped by this location on the way home after spending a long day of being at UH hospital. We were a walk in order. We went ahead and placed our order and then sat down at a nearby table to wait for our food. We didn't see any harm in that. We weren't staying, and it wasn't crowded. Wrong answer! This lady nearly jumped the counter and was saying loudly '"Excuse me! Excuse me! WHAT are you doing?" I replied "Uh...waiting for our food that we just ordered!?" Then she proceeded to ask,"Was it an online order or walk-in?" I said "Uhh...walk in!?" She finished with a snide "OH, OKAY!" and then stormed off back into the kitchen. What the hell was that? If paying customers sitting and waiting at one of your tables is a problem, then get a damn designated bench for them to sit on! Wow! We definitely won't be going back into that restaurant. Maybe the drive through, so that we don't get treated like we broke the law! Wow!!!
Went to go get food for my Grandma and will not, be coming back. I went through the drive thru and was greeted with hostility right off that bat. The guy taking my order had a nasty attitude about everything I said to him. All in the span of a minute this happened. When I approached the window it was a different guy at the window. His name was Jose apparently. Abby who I assume was the manager was very rude and even defended his behavior going "He asked if you want fries and that was it" Which is far from the truth, he had a nasty tone and he was very condescending about it. I even told him multiple times I do not want fries and then he told me I had to get fries. I see why this place is getting no business right now, being run the way it's ran.
Atmosphere: 1
Food: 1
Service: 1
Great service great food, glad I don't have to go to mentor mall to get it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, Steak Cheesesteak Boxed Meal
Cheap food at not so cheap prices.
Atmosphere: 2
Food: 1
Service: 4
My first experience was not
Food: 2
Service: 1