Have had problems with deals and sales here multiple times they try to force digital coupons all the time often specifying in small type so that you get held up at the checkout and decide its not worth it. Often only one cashier open sometimes just the self checkouts as they have been trying to use less and less labor and instead expect customers to make up for it although id rather avoid the interaction with the employees anyways. Usually has a great selection and they do have decent deals occasionally on some common things or their clearance.
Sunny G.
This is the closest grocery store to me. Parking is typically not bad unless you go during a busy time. After work, Fridays-Sundays seem to always be busy. I usually can find everything I need and almost always have a coupon. The only problem I've ever really had here is people are in such a hurry they rush you at self checkout. Now this Kroger has a pretty good amount of checkout for fewer items then another 3-4 lanes for larger items. You are having to scan and bag everything. I don't mind at all but I don't like when people start scanning stuff while you are trying to bag, it's rude. Please be kind and wait your turn. I try my best to go when it's not busy.
Dale L.
This is one of the newest Krogers in the area. It's always clean and tidy and you have no problem getting whatever you need. I will say, I wish they would quit trying to be a super center like Meijer or Walmart. I don't need to buy outdoor furniture, a sweater, and a roomba while I'm getting my groceries. As far as service, it's pretty much self service at this point. There are only a few lanes that have a cashier. This causes major backups on busy holiday weeks.
Jeffrey R.
The are too big, don't care and aren't open convenient hours. I worked at Kroger for 15 years. They have lost their sense of customer service! I gave 2 stars because they do have a great selection of products.
Franncis Hui
Very nice place. Good selection. nice shopping experience. some stuff are cheap too if you are a member
Cleaning By Grace
I really love the costumer service and cleanest of the store .
Andy Vidra
Gentlemen manning the self check out made us feel like theives, bad enough they have cattle gates when you walk in that instantly makes you feel like they think you are stealing from them. People don’t walk out with stuff, they just don’t scan everything, that’s why you are having losses! Get rid of them and bring cashiers back, it’s not rocket science.
Robert G.
Severely disappointed today. Two cashiers open, and then one self check out area open. No help in directing shoppers who are trying to check out, just a huge gaggle up front with no real line. Expect better, this is why I stopped going to Walmart. Do better.
李恩漢
Complete variety! Food is fresh! There are also immediate products that will not cause waste!
Dustin Cress
I understand that we should all feel thankful that you have enough staff to even open your store, but your customer service is abysmal. Our grocery bill used to run $120 a week and last Sunday I brought 6 very poorly packed Clicklist bags in my house and spent almost $200 for bread that was crushed and still had to come back into the store for the items that were “out of stock” an hour before. Then today, I sat in the drive thru line for almost half an hour for “Trish” to tell me the drive through closes at 7:00 when she could clearly see the line I sat in if she’d bothered looking out the window. I pulled up at 7:03. I then had to park and go in the store for the exact same employee to help me. Does that make any sense to anyone else? We probably spend $1000 a month in your store and compare to others I’m sure our bill is low. Do better, Kroger.
I like Kroger a lot & shop there every week. It also has the best selection of organic produce over all the other stores in the area. I was very disappointed today, however, to find out today that have discontinued the hand-held scanners for shoppers because "not enough people were using them". It's so fast & convenient to scan your groceries as you shop, place them your bag and go through the self serve checkout. At checkout you scan the register screen, pay and you're done. Groceries are already bagged so you're on your way in just a minute or two. Instead of getting rid of all of them I wish they had reduced the # of scanners instead. Also, I don't think many people were aware of them or how to use them. I've had other customers ask me about them while I'm shopping & usually seemed surprised about how easy & convenient they are to use. Some advertising efforts with brief instructions in the store may have increased interest in using them.
Veronica Gaynor
The employee was so rude I wanted to leave but I needed the balloons for a friend.
Jeffrey Thomas
whole lot of product; not enough variety.
Brent Baird
Now that there is only one entrance open, there’s not enough Handicap Parking Spaces... Please make more spaces.
BillRachel C.
This Kroger has kept it's end of the deal during covid. The workers are never slacking, the store is clean and well stocked at all times. Workers are kind and never rude. Never a TP shortage here anymore. The current baggers could do better about keeping the carts off of the main sidewalk leading out past HandyCap parking.
Have had problems with deals and sales here multiple times they try to force digital coupons all the time often specifying in small type so that you get held up at the checkout and decide its not worth it. Often only one cashier open sometimes just the self checkouts as they have been trying to use less and less labor and instead expect customers to make up for it although id rather avoid the interaction with the employees anyways. Usually has a great selection and they do have decent deals occasionally on some common things or their clearance.
This is the closest grocery store to me. Parking is typically not bad unless you go during a busy time. After work, Fridays-Sundays seem to always be busy. I usually can find everything I need and almost always have a coupon. The only problem I've ever really had here is people are in such a hurry they rush you at self checkout. Now this Kroger has a pretty good amount of checkout for fewer items then another 3-4 lanes for larger items. You are having to scan and bag everything. I don't mind at all but I don't like when people start scanning stuff while you are trying to bag, it's rude. Please be kind and wait your turn. I try my best to go when it's not busy.
This is one of the newest Krogers in the area. It's always clean and tidy and you have no problem getting whatever you need. I will say, I wish they would quit trying to be a super center like Meijer or Walmart. I don't need to buy outdoor furniture, a sweater, and a roomba while I'm getting my groceries. As far as service, it's pretty much self service at this point. There are only a few lanes that have a cashier. This causes major backups on busy holiday weeks.
The are too big, don't care and aren't open convenient hours. I worked at Kroger for 15 years. They have lost their sense of customer service! I gave 2 stars because they do have a great selection of products.
Very nice place. Good selection. nice shopping experience. some stuff are cheap too if you are a member
I really love the costumer service and cleanest of the store .
Gentlemen manning the self check out made us feel like theives, bad enough they have cattle gates when you walk in that instantly makes you feel like they think you are stealing from them. People don’t walk out with stuff, they just don’t scan everything, that’s why you are having losses! Get rid of them and bring cashiers back, it’s not rocket science.
Severely disappointed today. Two cashiers open, and then one self check out area open. No help in directing shoppers who are trying to check out, just a huge gaggle up front with no real line. Expect better, this is why I stopped going to Walmart. Do better.
Complete variety! Food is fresh! There are also immediate products that will not cause waste!
I understand that we should all feel thankful that you have enough staff to even open your store, but your customer service is abysmal. Our grocery bill used to run $120 a week and last Sunday I brought 6 very poorly packed Clicklist bags in my house and spent almost $200 for bread that was crushed and still had to come back into the store for the items that were “out of stock” an hour before. Then today, I sat in the drive thru line for almost half an hour for “Trish” to tell me the drive through closes at 7:00 when she could clearly see the line I sat in if she’d bothered looking out the window. I pulled up at 7:03. I then had to park and go in the store for the exact same employee to help me. Does that make any sense to anyone else? We probably spend $1000 a month in your store and compare to others I’m sure our bill is low. Do better, Kroger.
Restaurantji Recommends
I like Kroger a lot & shop there every week. It also has the best selection of organic produce over all the other stores in the area. I was very disappointed today, however, to find out today that have discontinued the hand-held scanners for shoppers because "not enough people were using them". It's so fast & convenient to scan your groceries as you shop, place them your bag and go through the self serve checkout. At checkout you scan the register screen, pay and you're done. Groceries are already bagged so you're on your way in just a minute or two. Instead of getting rid of all of them I wish they had reduced the # of scanners instead. Also, I don't think many people were aware of them or how to use them. I've had other customers ask me about them while I'm shopping & usually seemed surprised about how easy & convenient they are to use. Some advertising efforts with brief instructions in the store may have increased interest in using them.
The employee was so rude I wanted to leave but I needed the balloons for a friend.
whole lot of product; not enough variety.
Now that there is only one entrance open, there’s not enough Handicap Parking Spaces... Please make more spaces.
This Kroger has kept it's end of the deal during covid. The workers are never slacking, the store is clean and well stocked at all times. Workers are kind and never rude. Never a TP shortage here anymore. The current baggers could do better about keeping the carts off of the main sidewalk leading out past HandyCap parking.