Online ordering always disabled and they don’t pick up the phone. Get with the times, geezers
Atmosphere: 1
Food: 1
Service: 1
Max L.
There were only two guys running the whole store, but they were still super friendly and happy to take their time with each customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Michelle Brown
Came in For lunch today and the guy is here alone. Doing it all and he is rocking it out! This man deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Small Classic Italian Sub
James Wimsatt
Emmanuel and James had great positivity, customer service and presented the food quick. They made my day honestly and the food is great. We even had a good conversation!
Atmosphere: 5
Food: 5
Service: 5
Breanna Bishop
We walked in today to order food. We waited for 25 minutes before our food was done. They forgot our order and served everyone that came in after us before realizing. It seemed like one woman was trying to coordinate everything and she was the one who realized we had been forgotten and our ticket just left on the counter. She seemed overwhelmed with not enough help. Very disappointed.
Atmosphere: 1
Food: 4
Service: 1
Brittany Morison
I love this place and the friendly people who work here. The food is delicious, is ready quickly, and even when it is busy they are always so kind. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Brittany McCann
I love this place and the friendly people who work here. The food is delicious, is ready quickly, and even when it is busy they are always so kind. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Lisa Carpenter
The order was inaccurate. The only girl working came out with food and got an attitude because our order was wrong. Wanted to know who took the order and there were only 3 people working and 2 were standing at our table. Not hard to figure out. This location’s quality has gone down since non of staff from a year ago are all gone. New management is horrible. We will be going to the Lewis Center location from now on.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Fresh
Johnnie Varso
I got a Italian sub regular size and it was extremely satisfying to eat. Easily 5
Atmosphere: 5
Food: 5
Service: 5
Andrew Eberhart
I’ve been going to Penn Station regularly for 20+ years. This is the worst one I’ve ever been to and it’s not close.After ordering there was one person waiting on her food and two people eating in. I got my food (two subs and a med fry) in about 20 minutes. My father-in-law ordered two small subs and a large fry right after me and took almost 40 minutes. They messed up my fry size and forgot a side that I stressed to them because I knew they would forget. My father in law’s food (2 small subs and large fry) must have came out three different times as the employees had no clue what was going on. His large fry got replaced three times as it just sat there while the food was not being bagged and given out.More people came in and 2/4 people there got the wrong food.I could go on and on about my experience, but I’m assuming they are working with new staff like most places so I’ll give them the benefit of doubt. If you are the owner of this place, if you regularly run business like this there is no chance you will last. Penn Station is not a place where people will wait 20-40 min for their food when there is literally less than five people in the joint.
You know what you are gonna get, love their bread and hot sandwiches.
Atmosphere: 2
Food: 4
Service: 4
Mark Fisher
Always great subs and fries here. Staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Kelly Fisher
The subs were delicious. The fries though were not. They were slightly overcooked and did not taste salty at all. We had to take them home and resalt. We will be back but not for the fries.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sub
Alexander B.
Service was amazing and the food matched! Overall, a great sub shop!
Beverly Dillman
Always delicious, although fries sizes seem much smaller.
Online ordering always disabled and they don’t pick up the phone. Get with the times, geezers
Atmosphere: 1
Food: 1
Service: 1
There were only two guys running the whole store, but they were still super friendly and happy to take their time with each customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Came in For lunch today and the guy is here alone. Doing it all and he is rocking it out! This man deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Small Classic Italian Sub
Emmanuel and James had great positivity, customer service and presented the food quick. They made my day honestly and the food is great. We even had a good conversation!
Atmosphere: 5
Food: 5
Service: 5
We walked in today to order food. We waited for 25 minutes before our food was done. They forgot our order and served everyone that came in after us before realizing. It seemed like one woman was trying to coordinate everything and she was the one who realized we had been forgotten and our ticket just left on the counter. She seemed overwhelmed with not enough help. Very disappointed.
Atmosphere: 1
Food: 4
Service: 1
I love this place and the friendly people who work here. The food is delicious, is ready quickly, and even when it is busy they are always so kind. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
I love this place and the friendly people who work here. The food is delicious, is ready quickly, and even when it is busy they are always so kind. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
The order was inaccurate. The only girl working came out with food and got an attitude because our order was wrong. Wanted to know who took the order and there were only 3 people working and 2 were standing at our table. Not hard to figure out. This location’s quality has gone down since non of staff from a year ago are all gone. New management is horrible. We will be going to the Lewis Center location from now on.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Fresh
I got a Italian sub regular size and it was extremely satisfying to eat. Easily 5
Atmosphere: 5
Food: 5
Service: 5
I’ve been going to Penn Station regularly for 20+ years. This is the worst one I’ve ever been to and it’s not close.After ordering there was one person waiting on her food and two people eating in. I got my food (two subs and a med fry) in about 20 minutes. My father-in-law ordered two small subs and a large fry right after me and took almost 40 minutes. They messed up my fry size and forgot a side that I stressed to them because I knew they would forget. My father in law’s food (2 small subs and large fry) must have came out three different times as the employees had no clue what was going on. His large fry got replaced three times as it just sat there while the food was not being bagged and given out.More people came in and 2/4 people there got the wrong food.I could go on and on about my experience, but I’m assuming they are working with new staff like most places so I’ll give them the benefit of doubt. If you are the owner of this place, if you regularly run business like this there is no chance you will last. Penn Station is not a place where people will wait 20-40 min for their food when there is literally less than five people in the joint.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fresh
Restaurantji Recommends
You know what you are gonna get, love their bread and hot sandwiches.
Atmosphere: 2
Food: 4
Service: 4
Always great subs and fries here. Staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
The subs were delicious. The fries though were not. They were slightly overcooked and did not taste salty at all. We had to take them home and resalt. We will be back but not for the fries.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sub
Service was amazing and the food matched! Overall, a great sub shop!
Always delicious, although fries sizes seem much smaller.
Atmosphere: 4
Food: 5
Service: 5