Arby's

21412 Center Ridge Rd, Rocky River
(440) 331-9176

Recent Reviews

Tony Cipriani

The food is not as good as it used to be.. too processed. Tasted plain.and they stoped serving there signature potato

Atmosphere: 3

Food: 3

Service: 3

Matt England

I have been visiting this location on and off for many years. The prices keep going up and quantity keeps going down. After today, I will not be going back. A “double” sandwich was the size of a kids sandwich. The only suggestion to make it right was a refund.

Betty

The employees are very rude. The food was smashed in the bag and when I asked for sauce I got a eye

Atmosphere: 1

Food: 3

Service: 1

Steve Bozsa

It was alright still okay they left off the ranch on their new waygu burger so ... ehh

Slim A.

Good ole Arby's always reliable and consistent. Thanks for all you do! Arrived last week last minute after waiting over 40 minutes at Panda Express, Arby's was there to save the day! Don't like eating fast food, but if you have to, Arby's is the way to go. Staff is well trained and don't seem to get flustered under pressure.

Michelle Davis

The cheesesteak and curly fries were cold and horrible, the worst I ever had! To be fair, the first time I had the sandwhich it was awesome and left me wanting for more ...had it again it was hot but the bun was very soggy! I didn't leave a review that time gave this location the benifit of the doubt. After the poor quality of my food today, i decided that i won't be coming back a total waste of money!

Food: 1

Ian Bailey

Food was hot. Had about a 6 minute wait after paying but it's all good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Curly Fries, Roast Beef, Large Curly Fries, Roast Beef Sandwich

Jacquline Prevo

I didn't like the gyro at all. Everything else was good.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Dr Pepper French Dip Sandwich Mozzarella Sticks, Curly Fries

Marybeth Page

Kailee S. was working the drive thru on Saturday 10/14 and honestly I've never had a nicer drive thru experience as I had with her. She was pleasant competent and smiled the entire time. She genuinely seemed to enjoy her job which I know is not easy in this industry. She needs to be in a trainer position so that this type of service is the norm at Arby's instead of a fluke! Give her a raise please!

Atmosphere: 5

Food: 5

Service: 5

Mario D

Kaileeis was very nice ? and my order was fresh and right...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Valerie Marian

We tried to go to Arby’s 30 mins before they closed and they said the shake machine was down and they had a limited menu so we left. Two shops down literally 500 feet Wendy’s who closes at the same time had all menu options and their frosty machine still on served us. They were nice and the foot was hot, frosty good, not melted at all. From the way the lady at Arby’s treated us I will never go there again.Review edit: I got a response asking to give more information and give them a chance to make it right. The link had no options that qualified and no option to select the actual problem. They were all the timeIt took to get food the food temp etc. we were refused food 30 mins before closing time.Even better look at all the low star reviews, the response is the same and within minutes of the review. It is an automated response so they really don’t care.

Atmosphere: 1

Service: 1

Nasiade Thomas

Their bathrooms are by their eating area but a weird old lady behind the counter said they don’t have public restrooms!? She is definitely a grumpy old lady with a miserable life to get mad at someone for using the restroom. God bless people like her .

Atmosphere: 1

Food: 1

Service: 1

A D (Akddkak)

All turkey menu items are gone STILL!! No turkey gyro,all turkey wraps (Maybe but one sandwich? ) turkey sandwiches aren't listed on delivery sites, turkey sliders. Who's dumb corporate idea was that? I've read rumor of shortage, but why does subway, j. Mikes, all other deli loc. Have them. Plus Arby's hasn't explained themselves. They could at least say if it's temporary or not. I don't go for the roast beef I go for turkey but I'd order extra for next day, lunch or what not and try something different like the roast beef, but again the roast beef isn't what brought me in. Just like ordering curly fries or poppers(if they still have? )or other sides, now they get zero from me. Too bad, I really used to give arbys props, now I just don't go.

Michael McCoy

Everytime I come to this specific location my order is always wrong or the food is subpar

Kyle Dunphy

Can’t handle a line of 2 cars without waiting 15 mins. Poor service. Won’t

Atmosphere: 2

Food: 3

Service: 1

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