Manager Elizabeth was just so kind and personable. Hard to find these days. Parker made my cold latte and it was amazing! Thanks for a good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
Stephanie L Seville
It was in and out. Made the time for an appointment
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Brittany Thomas
Service was good. Drinks came out surprisingly fast.
Atmosphere: 5
Food: 5
Service: 5
Michael Kirksey
Wasn't at the donut shop, but the gas station.
Stephen LaLone
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant
Masyn Howze
Slow, but good usually out but good
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Turkey Sausage Egg and Cheese, Dunkin' Refreshers, Stuffed Biscuit Bites, Assorted Half Dozen or Dozen Donuts
Katelyn Ritzler
Only visit if you have 45 minutes to spare they are so slow
Service: 1
Sun & Moon
Great location!
Atmosphere: 5
Food: 5
Service: 5
Jeff Lyall
Great Coffee and Donuts and LOVE all things Pumpkin Spice!!
After waiting 20 minutes past scheduled pickup time of an order instead of helping me, the staff member told me that I had to get in line which was out the door to get a donut instead of communicating to the girl at the counter that I needed a donut. I realize it's very difficult to put pre-cooked food into a heated toaster oven and pick pre-made donuts off off of a shelf and put them in a box. But the whole point of order ahead is to get your food at the pickup counter and not watch as five or six people who came in after you arrived well after your pickup time come in place orders and get their food first. I know. I know one coffee, four hash browns and one donut are in almost insurmountable goal to achieve, but come on. Let's get it together a little bit, maybe ladies.Once again if this dunking and they screwed up some ladies order and the manager was being super unprofessional of noxious and patronizing and talking over the customer like this place is a joke
This was the crispiest Dunkin drink I’ve had in a hot minute. From the ice to the sweetened flavor was perfectly executed. The barista put everything she had into my drink and it was a delightful experience. 10/10 will be here again whenever I visit
Atmosphere: 5
Food: 5
Service: 5
Manasa Mandalapu
I wonder if everyone is new over here or they’re under trained? Because there’s no coordination between employees.Firstly, Young girl who takes orders know nothing what kind of bagels they do carry and punches wrong orders instead of my everything bagel she punched plain bagel.They doesn’t follow any sequence or they never look into the order details which they need to prepare I guess. We ordered 4 coffees, they gave one coffee at start and we need to go and ask for each coffee again and again. They don’t look into details or they never check out for a total receipt to complete. Everyone is clumsy, for one customer they’ll give coffee, for another they’ll give food if something is not given to you need to beg them multiple times to get even then they don’t want to look into your order receipt they’ll ask you how many cream ? How many sugar etc… come on guys are you kidding?? What kind of customer service is this??Not even done!! Ordered for everything bagel which is not even cooked (white in colour) they haven’t baked it they put butter on raw bagel and handed it to me. The middle age lady who is inside did my bagel. I can report to health ministry about these kind of stuff. Without even cooking you guys are serving food which is not following health hazard.Owner need to look into these issues otherwise your store will close very soon.You can track down order, it’s around 10ish on Sunday May 21, 2023 morning1 small midnight2 medium coffees1 medium black coffee2 donuts (blueberry and some other glazed one)1 everything bagel with butter1 Hash browns (6pieces)I want to report immediately in the store itself after the disaster bagel, but husband garbaged everything and dumped into garbage and pulled me out because we don’t to spoil our day on our vacation anyways you people already spoiled our morning with a pathetic service and terrible breakfast. These guys actually deserve negative ratings!!!!
Jay J.
Hopping busy but exceptional food and service. I somehow got a goofed up order and I was irritable. The manager talked me down w a smile and fixed it. She should get her name on the wall of some honorific. But her tag said "strawberry mocha" so that name on a wall thing might be confusing. But all that to say, I wish they had a store closer to the interstate for us irritable weary coffee addicts. And if they don't have milk, it shouldn't cost to sub almond milk. But still worth it.
dannyrjenkins
I have been going to this Dunkin' for a while now and most experiences have been alright, however I recently came in for a walk-in mobile order and was greeted with a \\\"are you going to order something or just stand there because I've got work to do\\\" while standing in the mobile pickup area. I didn't say anything because I figured that staff member was having a hard day, but MAN did I want to. My most recent mobile order (today) was a bacon, white cheddar and fried egg on a croissant. Somehow I ended up with a bacon wake-up wrap. I paid $5.19...for a wake-up wrap. I don't understand how one messes that up...ridiculous...
Google user
I am not a complainer. But when I come to this Dunkin’s at least 3 times a week ordering the simplest coffee, it somehow always ends up wrong. They either put granulated sugar in my coffee (very crunchy drink might I add) or simply forget caramel syrup (it’s just a caramel iced coffee with cream and sugar) I get mad. I went straight to the one on 250, Milan road, and they gave me a free one because you guys are just unbelievable there. Sometimes it’s good and it’s done right. I am just tired of driving to the one farthest away on 250 for a properly made, simple drink.
Manager Elizabeth was just so kind and personable. Hard to find these days. Parker made my cold latte and it was amazing! Thanks for a good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
It was in and out. Made the time for an appointment
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Service was good. Drinks came out surprisingly fast.
Atmosphere: 5
Food: 5
Service: 5
Wasn't at the donut shop, but the gas station.
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant
Slow, but good usually out but good
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Turkey Sausage Egg and Cheese, Dunkin' Refreshers, Stuffed Biscuit Bites, Assorted Half Dozen or Dozen Donuts
Only visit if you have 45 minutes to spare they are so slow
Service: 1
Great location!
Atmosphere: 5
Food: 5
Service: 5
Great Coffee and Donuts and LOVE all things Pumpkin Spice!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Macchiato, Donuts
After waiting 20 minutes past scheduled pickup time of an order instead of helping me, the staff member told me that I had to get in line which was out the door to get a donut instead of communicating to the girl at the counter that I needed a donut. I realize it's very difficult to put pre-cooked food into a heated toaster oven and pick pre-made donuts off off of a shelf and put them in a box. But the whole point of order ahead is to get your food at the pickup counter and not watch as five or six people who came in after you arrived well after your pickup time come in place orders and get their food first. I know. I know one coffee, four hash browns and one donut are in almost insurmountable goal to achieve, but come on. Let's get it together a little bit, maybe ladies.Once again if this dunking and they screwed up some ladies order and the manager was being super unprofessional of noxious and patronizing and talking over the customer like this place is a joke
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
This was the crispiest Dunkin drink I’ve had in a hot minute. From the ice to the sweetened flavor was perfectly executed. The barista put everything she had into my drink and it was a delightful experience. 10/10 will be here again whenever I visit
Atmosphere: 5
Food: 5
Service: 5
I wonder if everyone is new over here or they’re under trained? Because there’s no coordination between employees.Firstly, Young girl who takes orders know nothing what kind of bagels they do carry and punches wrong orders instead of my everything bagel she punched plain bagel.They doesn’t follow any sequence or they never look into the order details which they need to prepare I guess. We ordered 4 coffees, they gave one coffee at start and we need to go and ask for each coffee again and again. They don’t look into details or they never check out for a total receipt to complete. Everyone is clumsy, for one customer they’ll give coffee, for another they’ll give food if something is not given to you need to beg them multiple times to get even then they don’t want to look into your order receipt they’ll ask you how many cream ? How many sugar etc… come on guys are you kidding?? What kind of customer service is this??Not even done!! Ordered for everything bagel which is not even cooked (white in colour) they haven’t baked it they put butter on raw bagel and handed it to me. The middle age lady who is inside did my bagel. I can report to health ministry about these kind of stuff. Without even cooking you guys are serving food which is not following health hazard.Owner need to look into these issues otherwise your store will close very soon.You can track down order, it’s around 10ish on Sunday May 21, 2023 morning1 small midnight2 medium coffees1 medium black coffee2 donuts (blueberry and some other glazed one)1 everything bagel with butter1 Hash browns (6pieces)I want to report immediately in the store itself after the disaster bagel, but husband garbaged everything and dumped into garbage and pulled me out because we don’t to spoil our day on our vacation anyways you people already spoiled our morning with a pathetic service and terrible breakfast. These guys actually deserve negative ratings!!!!
Hopping busy but exceptional food and service. I somehow got a goofed up order and I was irritable. The manager talked me down w a smile and fixed it. She should get her name on the wall of some honorific. But her tag said "strawberry mocha" so that name on a wall thing might be confusing. But all that to say, I wish they had a store closer to the interstate for us irritable weary coffee addicts. And if they don't have milk, it shouldn't cost to sub almond milk. But still worth it.
I have been going to this Dunkin' for a while now and most experiences have been alright, however I recently came in for a walk-in mobile order and was greeted with a \\\"are you going to order something or just stand there because I've got work to do\\\" while standing in the mobile pickup area. I didn't say anything because I figured that staff member was having a hard day, but MAN did I want to. My most recent mobile order (today) was a bacon, white cheddar and fried egg on a croissant. Somehow I ended up with a bacon wake-up wrap. I paid $5.19...for a wake-up wrap. I don't understand how one messes that up...ridiculous...
I am not a complainer. But when I come to this Dunkin’s at least 3 times a week ordering the simplest coffee, it somehow always ends up wrong. They either put granulated sugar in my coffee (very crunchy drink might I add) or simply forget caramel syrup (it’s just a caramel iced coffee with cream and sugar) I get mad. I went straight to the one on 250, Milan road, and they gave me a free one because you guys are just unbelievable there. Sometimes it’s good and it’s done right. I am just tired of driving to the one farthest away on 250 for a properly made, simple drink.