Kroger Bakery

I was really impressed with the service in the bakery today. It's 2 days until Thanksgiving, so of course they were super busy. I needed a Boston Cream Pie for my son's birthday. I asked for help because I couldn't find one, and Jen went in the back to look (twice), got one out of the freezer, and then wrote on it for me with icing, smiling the whole time. I could have cried, because I didn't want to disappoint my son, but Jen delivered! Many thanks Jen! Also, Cathy, the cashier,...read full review

I had a ridiculous experience at Sandusky Kroger. I walked into the store and saw the buy five save five on Chex mix and decided to purchase two bags and I found three other items in the store to finish the five items. As I am checking out I notice that the $5 did not come off. I talked to the employee on self checkout who first told me I needed to download the coupon. I look on Kroger.com and saw there was no coupon to add. Another employee was called over and she went over and...read full review

For months now the same issues have been frustrating all customers , I've had so many conversations with others waiting in line for 20 plus minutes for even the self checkouts, and it's all times of the day. There's never any open, why even have them? At least open them so it can speed up the process. One of the two entrances is always closed at different times randomly due to "cart retriever issues" which makes zero sense when the side open never has any and customers have to...read full review