BIGGBY COFFEE

20609 Fairmount Blvd, Shaker Heights
(216) 331-4118

Recent Reviews

Jason Straight

Very good coffee. Glad to have this option in more places locally.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Bear

Jermaine Davis

I love it here! Customer service is always on point, the employees are always nice hi in energy BIGGBY is the

Atmosphere: 5

Food: 5

Service: 5

Robin McCann

Love it!!!

Atmosphere: 5

Service: 5

Demetris Fletcher

Crowded place in the am, staff could've had more help to keep up with demand. More organization is needed so everybody isn't huddled up at the pick up

Atmosphere: 4

Food: 5

Service: 4

Michael Burris

No Matter what Location I stop at Service is Always

Atmosphere: 5

Food: 5

Service: 5

Fabulous Nellie

The Baristas are the bestAlways a pleasure coming hereMakes my

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Bear

Ashley Kay

Their food isn’t that great, but the Red Bull drinks are to die

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Chocolate Chip Cookie

Eric Waltman

Great coffee great service. Always stop on my way to work. Best coffee in town!Parking: 4 spots shared with other business.

Atmosphere: 5

Food: 5

Service: 5

Richard Jones

Love this place, I come here regularly and have not had a bad experience.

Atmosphere: 5

Food: 5

Service: 5

carol jones

What a treat to have this establishment so close to John Carroll University. The staff is always engaging and uplifting. The coffee ☕️ is excellent, always good! Keep up the great work.???

Atmosphere: 5

Food: 5

Service: 5

Nora C

Great coffee, tasty food & lovely atmosphere!!! But, make sure to check your order, before you leave. Usually customer service is good. But unfortunately, not today. My husband and I have frequented Biggby often over the last 2 months. This morning husband ordered a medium decaf Teddy Bear for me. Just the way I like it, the whipped cream dressings and all. Yum! He ordered it in a large cup so it would maintain. Once opening it, the dressings & whip were totally missing. Ok, mistakes happen. He takes it right back, and he had to pay for the coffee, again! The guy made him pay for 2 cups of coffee, on their mistake. Really!?!? Not, a big deal, but very disappointing. We'll be back! But, be SURE to check your coffee order before you leave, or you may have to "pay" for their mistake.Parking: There are about 8 spots right in front. Busy area, so you can usually find a spot.

Atmosphere: 4

Food: 4

Service: 3

Jack Hart

Great coffee with you had one in

Food: 5

Service: 4

Lina Alabsi

I must say as a dunkin donuts fan, biggby coffee is definitely better. I'm so glad I found this place. You can get their largest cold brew size for around 5$ meanwhile a large latte is 7$ at dunkin. Prices on drinks aren't bad. My favorite sandwich to get is their turkey, bacon, and cheddar bagel sandwich. I pay extra to add an egg to it. Expect to pay a little more with their food but it's so worth. I try to come here once a week when I can, usually Wednesdays because they have buy one drink get one free! Also, get a biggby card so you can earn points to get rewards! If only they had a biggby in Solon. But 20 minutes is so worth it.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sandwich

Lyle O.

A coffee shop to make you fat. Since when does "iced latte" mean I want three tablespoons of sugar? The disgusting American trend to add sweeteners to coffee by default has a grip on low-level chain coffee shops like Biggby coffee. This place also serves bagel sandwiches. So gross. The only saving grace was the courteous and helpful staff. I miss the days of legit coffee shops serving up the world's most elegant breakfast beverage black and fragrant. This place is a travesty and should take the world coffee out of their name.

Stephanie Misny

Staff is friendly. Store is clean. Drinks are yummy and enjoyable. I loved my hot chocolate with a shot of espresso!

Atmosphere: 4

Food: 5

Service: 5

Load More