Slow and the subway in Walmart was closed went to the little one down the road and have to wait I don't have all day I won't be back to this
Service: 1
Adam Elchert
First time at this store and going to the drive-thru. The only problem I had is there was mustard in between my sandwich cut. I didn't have mustard or any sorts of that. So I possibly suggest cleaning or wiping off the knives you cut the subs with before moving to the next sub.
Atmosphere: 4
Food: 2
Service: 4
Israel Gregg
There were two women working when I went it today. An older and a younger. As I was waiting politely and patiently to order, the older woman constantly kept gripping and complaining about being at work. She kept being quite passive aggressive towards customers, whether they were in the drive-thru or inside. More so to those in the drive-thru. Then proceeded to tell a customer they had no churros only because they were frozen even though the younger girl was making me one, which was frozen.Majority of people have worked some sort of food service or retail. We know what it's like when life isn't all to great but we try our best and then we go get food and hear someone who is completely ungrateful and just whining the whole time and it makes people's feel negatively. No one wants to hear that. Everyone is having troubles. Probably those that are way worse than having a job and making money. Grow up. I'm so sick of this attitude public when I am trying to eat or shop. No one wants to hear you cry about petty, insignificant problems when they might be trying to enjoy a meal with their family. Quit your job or go back to school.
Atmosphere: 4
Food: 4
Service: 1
Fairhaven Farm
We went in 10/29/23 for lunch. Took about 20 minutes of standing in line behind a couple other customers before we were able to order our 2 sandwiches. I think it's important to mention that we tried to present our coupon BEFORE ordering and the girl taking food orders at the counter said, "Just hold onto the coupon and present it at the cash register ". After the sandwiches were made, we tried to scan our coupon and only then, were told their coupon "system" had been giving them problems all day. Now here's where the issue with the store management begins: Our sandwiches should have been about $12 with coupon, but since they couldn't redeem the coupon, it was gonna be $21!!!! One of the girls called the off-duty manager who told her they had to charge full price. I said "Tell your manager that if we are gonna be charged full price, we won't pay. Issues with your machine makes your problem, my problem, and the food will be wasted".So instead of doing the smart thing, the manager decides that it's better to throw away 2 sandwiches, and let 2 ticked-off customers walk out. Let me be clear.... this was NOT the fault of any of the nice ladies working the counter that day.AS FAR AS THE MANAGER: Seems like the professional, customer service thing to do would have been to take our $12, let us have the food, and later, when the coupon scanner is working, enter the sale into the cash register, and all is well. Instead, the food was unnecessarily wasted, and we will go to the Subway in Walmart from here on out. Swing and a miss from this Subway.
Atmosphere: 2
Food: 1
Service: 1
Rylee Vestal
Place has gone straight down hill I use to work there when it was fun and good but now it takes 20-30 minutes for 1 sub just for them to get it completely wrong I don’t understand how it takes so long and so wrong terrible
Atmosphere: 1
Food: 1
Service: 2
Amby Morrison
Always helpful smiling faces.... Quick in an out at the drive thru...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickleball Club, Black Forest Ham, All
Zachary Zimmerman
Customer service sucked. And you can tell their training is even worse…
Atmosphere: 1
Service: 1
Recommended dishes: Spicy Italian
Elaine Baumann
Tried to use drive thru as we were headed back to Indy. One car in front of us took forever (no room to pull out & leave) but when we got up there to order, last told us it would be a minute, was closer to 10 minutes so we ended up leaving! I wouldn't bother with this establishment!
alec linsenman
Took them 45 min to make 5 subs incompetent workers, I am usually pretty easy going and understanding but this was the worst service I think I have ever had in my life.
I usually go to the one located inside Walmart but they weren't open so I went to this one. I went thru the drive thru. It was not busy at the drive thru and did not look busy inside and it took them 10 minutes before they asked for my order. Then I sat at the window waiting to pay and for my food another 10 minutes. There were three workers and I could see from the window they were just kind of chit chatting and no sense of urgency. Then relieved my food and it was very poor quality. I ordered one of their specialty subs and you could tell it was just slapped together. The tomatoes were almost hard like they weren't ripe enough yet to be cut or possibly so cold they were frozen. The person working the window wasn't very friendly and gave off the vibe that she wasn't happy to be there. Over all not a very good experience so I will continue to go to the one inside Walmart. They are more friendly and take more pride in their work.
Atmosphere: 2
Food: 3
Service: 1
Michel Spradlin
Worst subway I’ve ever been too! I got a spicy Italian sub and the meat was so thin all I could taste was bread. My daughters sub had so much mayo it was dripping out. Definitely going to the other one next time
Chilling w Chakor
The wait is super long needs more help or something I'm not
Atmosphere: 2
Food: 3
Service: 2
Patrick Steck III
Wouldn’t waste my time coming here during lunch hours. Unmotivated workers taking orders at a snails pace and causing multiple people to leave. Why not hire extra help or get people who actually want to work? It would help if the woman working actually spoke up so we could hear what she was saying. Very frustrating wasting the short window of time I have for an unpaid lunch to come up empty handed at a supposed fast food restaurant.
Melinda Fisher
Still in drive thru and finally someone answered after me sitting here 5 mins. No excuse at all. She could of said she will be right with me. Still waiting to order. I endedup leaving and going to Arby's. They were fast as well
Good service
Slow and the subway in Walmart was closed went to the little one down the road and have to wait I don't have all day I won't be back to this
Service: 1
First time at this store and going to the drive-thru. The only problem I had is there was mustard in between my sandwich cut. I didn't have mustard or any sorts of that. So I possibly suggest cleaning or wiping off the knives you cut the subs with before moving to the next sub.
Atmosphere: 4
Food: 2
Service: 4
There were two women working when I went it today. An older and a younger. As I was waiting politely and patiently to order, the older woman constantly kept gripping and complaining about being at work. She kept being quite passive aggressive towards customers, whether they were in the drive-thru or inside. More so to those in the drive-thru. Then proceeded to tell a customer they had no churros only because they were frozen even though the younger girl was making me one, which was frozen.Majority of people have worked some sort of food service or retail. We know what it's like when life isn't all to great but we try our best and then we go get food and hear someone who is completely ungrateful and just whining the whole time and it makes people's feel negatively. No one wants to hear that. Everyone is having troubles. Probably those that are way worse than having a job and making money. Grow up. I'm so sick of this attitude public when I am trying to eat or shop. No one wants to hear you cry about petty, insignificant problems when they might be trying to enjoy a meal with their family. Quit your job or go back to school.
Atmosphere: 4
Food: 4
Service: 1
We went in 10/29/23 for lunch. Took about 20 minutes of standing in line behind a couple other customers before we were able to order our 2 sandwiches. I think it's important to mention that we tried to present our coupon BEFORE ordering and the girl taking food orders at the counter said, "Just hold onto the coupon and present it at the cash register ". After the sandwiches were made, we tried to scan our coupon and only then, were told their coupon "system" had been giving them problems all day. Now here's where the issue with the store management begins: Our sandwiches should have been about $12 with coupon, but since they couldn't redeem the coupon, it was gonna be $21!!!! One of the girls called the off-duty manager who told her they had to charge full price. I said "Tell your manager that if we are gonna be charged full price, we won't pay. Issues with your machine makes your problem, my problem, and the food will be wasted".So instead of doing the smart thing, the manager decides that it's better to throw away 2 sandwiches, and let 2 ticked-off customers walk out. Let me be clear.... this was NOT the fault of any of the nice ladies working the counter that day.AS FAR AS THE MANAGER: Seems like the professional, customer service thing to do would have been to take our $12, let us have the food, and later, when the coupon scanner is working, enter the sale into the cash register, and all is well. Instead, the food was unnecessarily wasted, and we will go to the Subway in Walmart from here on out. Swing and a miss from this Subway.
Atmosphere: 2
Food: 1
Service: 1
Place has gone straight down hill I use to work there when it was fun and good but now it takes 20-30 minutes for 1 sub just for them to get it completely wrong I don’t understand how it takes so long and so wrong terrible
Atmosphere: 1
Food: 1
Service: 2
Always helpful smiling faces.... Quick in an out at the drive thru...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickleball Club, Black Forest Ham, All
Customer service sucked. And you can tell their training is even worse…
Atmosphere: 1
Service: 1
Recommended dishes: Spicy Italian
Tried to use drive thru as we were headed back to Indy. One car in front of us took forever (no room to pull out & leave) but when we got up there to order, last told us it would be a minute, was closer to 10 minutes so we ended up leaving! I wouldn't bother with this establishment!
Took them 45 min to make 5 subs incompetent workers, I am usually pretty easy going and understanding but this was the worst service I think I have ever had in my life.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I usually go to the one located inside Walmart but they weren't open so I went to this one. I went thru the drive thru. It was not busy at the drive thru and did not look busy inside and it took them 10 minutes before they asked for my order. Then I sat at the window waiting to pay and for my food another 10 minutes. There were three workers and I could see from the window they were just kind of chit chatting and no sense of urgency. Then relieved my food and it was very poor quality. I ordered one of their specialty subs and you could tell it was just slapped together. The tomatoes were almost hard like they weren't ripe enough yet to be cut or possibly so cold they were frozen. The person working the window wasn't very friendly and gave off the vibe that she wasn't happy to be there. Over all not a very good experience so I will continue to go to the one inside Walmart. They are more friendly and take more pride in their work.
Atmosphere: 2
Food: 3
Service: 1
Worst subway I’ve ever been too! I got a spicy Italian sub and the meat was so thin all I could taste was bread. My daughters sub had so much mayo it was dripping out. Definitely going to the other one next time
The wait is super long needs more help or something I'm not
Atmosphere: 2
Food: 3
Service: 2
Wouldn’t waste my time coming here during lunch hours. Unmotivated workers taking orders at a snails pace and causing multiple people to leave. Why not hire extra help or get people who actually want to work? It would help if the woman working actually spoke up so we could hear what she was saying. Very frustrating wasting the short window of time I have for an unpaid lunch to come up empty handed at a supposed fast food restaurant.
Still in drive thru and finally someone answered after me sitting here 5 mins. No excuse at all. She could of said she will be right with me. Still waiting to order. I endedup leaving and going to Arby's. They were fast as well