I came here to pick up an order and asked the store clerk if an order was ready and he responded can’t you see I’m busy in an extremely rude way I would recommend not going to this branch at all because the old man working behind the counter is not worth your time or money.
Atmosphere: 1
Food: 1
Service: 1
Christina
What's the point of being open until 10pm when you go there at 9:40 and they're "done taking orders". Waste of time and gas..
Jai
The low reviews are crazy, the employees are super nice & the foods amazing. & the prices are great. The employees behind the counter were very friendly, the food tasted amazing & it’s cheaper than anywhere else on that street. A+ to the workers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesebread, Fresh-Cut Fries
Shannon Hamm
They close at at 10 pm, we got there at 930 and before even saying hi they asked what sandwiches we want because they're limited on what they have. Then even tho we saw the fries on the counter they told us they didn't have any. So we left. All 3 employees looked highly annoyed that we were there. Awful service!
Atmosphere: 1
Service: 1
Christine Clements
Stopped at the Penn Station at 33003 Aurora Rd, Solon, OH for lunch 12/30/23. The woman that took our order didn't greet us and acted mad that we were there. Only 2 other people were there. She was rude taking our order. I wished we had walked out or had taken a look around before deciding to order, it was filthy. Tables were dirty, the bathroom was not clean or stocked with soap or paper towels, the baskets our food came in were not clean either. A sign was up about a remodel that was supposed to start in August 2023 but a bunch of the remodel supplies were all stacked in a corner. Just don't go there.
Atmosphere: 1
Service: 1
Recommended dishes: Sub, Cheesesteak
Michael Brechter
Poor service
Mike Richter
I got a coupon in the mail for Penn Station and when I tried to use it I was told very bluntly “we don’t take coupons”. Why send out coupons then? Also the server was rude and seemed annoyed taking my order.
Atmosphere: 1
Food: 1
Service: 1
Brittanni
Food was great. The young lady who took my order rushed me through the whole thing seem like she was mad I didn’t place my order before coming in. When I came in she was sitting at the table maybe she was annoyed she had to take my order idk. But the food was good and hot. Very good.
Just moved here from Florida and have been looking for a good sub/sandwich place to go. This place is incredible. The cheese steak is one of the best I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Steve Rothenberg
They're in the process of a remodel but still great
Decided to go there and use a coupon I had for a sandwich. Basically the same as Jersey Mike's in sandwiches.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sub
Jay Charley
Food was nasty, the fat guy manager was rude with no customer service. And the place is littered with flies. Gross don’t eat here. Customer service is non existent which is why they are slow. Will be contacting the health
Atmosphere: 1
Food: 1
Service: 1
V “VS” S
Fresh cut fries were better than my sandwich. Very nice overall.
Atmosphere: 4
Food: 4
Service: 4
Brianna Hull
My friend and I went here on our lunch break, as usual. We ordered our sandwiches to go and took them back to work. When we started eating, my friend got the wrong sub and mine was missing my toppings. I called the manager, and he was HORRIBLE. He was extremely condescending, said he would remake them if we bring the sandwiches back. The problem, is he asked if I could bring my sandwich I’ve eaten from back, and have him add the toppings. That’s the dirtiest thing I’ve ever heard. I asked him to remake it. We drove back and picked up the new sandwiches, and he was belittling the young kid the entire time. He made multiple comments out loud in front of everyone, condescendingly asking him not to forget anything, and asked 3-4 times in 5 mins if he needed help. It was so rude, and my friend and I were both very much offended. Told everyone at my job to not go to this horrid place.
I came here to pick up an order and asked the store clerk if an order was ready and he responded can’t you see I’m busy in an extremely rude way I would recommend not going to this branch at all because the old man working behind the counter is not worth your time or money.
Atmosphere: 1
Food: 1
Service: 1
What's the point of being open until 10pm when you go there at 9:40 and they're "done taking orders". Waste of time and gas..
The low reviews are crazy, the employees are super nice & the foods amazing. & the prices are great. The employees behind the counter were very friendly, the food tasted amazing & it’s cheaper than anywhere else on that street. A+ to the workers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesebread, Fresh-Cut Fries
They close at at 10 pm, we got there at 930 and before even saying hi they asked what sandwiches we want because they're limited on what they have. Then even tho we saw the fries on the counter they told us they didn't have any. So we left. All 3 employees looked highly annoyed that we were there. Awful service!
Atmosphere: 1
Service: 1
Stopped at the Penn Station at 33003 Aurora Rd, Solon, OH for lunch 12/30/23. The woman that took our order didn't greet us and acted mad that we were there. Only 2 other people were there. She was rude taking our order. I wished we had walked out or had taken a look around before deciding to order, it was filthy. Tables were dirty, the bathroom was not clean or stocked with soap or paper towels, the baskets our food came in were not clean either. A sign was up about a remodel that was supposed to start in August 2023 but a bunch of the remodel supplies were all stacked in a corner. Just don't go there.
Atmosphere: 1
Service: 1
Recommended dishes: Sub, Cheesesteak
Poor service
I got a coupon in the mail for Penn Station and when I tried to use it I was told very bluntly “we don’t take coupons”. Why send out coupons then? Also the server was rude and seemed annoyed taking my order.
Atmosphere: 1
Food: 1
Service: 1
Food was great. The young lady who took my order rushed me through the whole thing seem like she was mad I didn’t place my order before coming in. When I came in she was sitting at the table maybe she was annoyed she had to take my order idk. But the food was good and hot. Very good.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Fresh-Squeezed Lemonade, Cheesesteak, Fresh-Cut Fries
Just moved here from Florida and have been looking for a good sub/sandwich place to go. This place is incredible. The cheese steak is one of the best I've ever had!
Atmosphere: 5
Food: 5
Service: 5
They're in the process of a remodel but still great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sub, Cheesesteak
Restaurantji Recommends
Food was amazing and will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, Sub, Cheesesteak, Fresh
Decided to go there and use a coupon I had for a sandwich. Basically the same as Jersey Mike's in sandwiches.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sub
Food was nasty, the fat guy manager was rude with no customer service. And the place is littered with flies. Gross don’t eat here. Customer service is non existent which is why they are slow. Will be contacting the health
Atmosphere: 1
Food: 1
Service: 1
Fresh cut fries were better than my sandwich. Very nice overall.
Atmosphere: 4
Food: 4
Service: 4
My friend and I went here on our lunch break, as usual. We ordered our sandwiches to go and took them back to work. When we started eating, my friend got the wrong sub and mine was missing my toppings. I called the manager, and he was HORRIBLE. He was extremely condescending, said he would remake them if we bring the sandwiches back. The problem, is he asked if I could bring my sandwich I’ve eaten from back, and have him add the toppings. That’s the dirtiest thing I’ve ever heard. I asked him to remake it. We drove back and picked up the new sandwiches, and he was belittling the young kid the entire time. He made multiple comments out loud in front of everyone, condescendingly asking him not to forget anything, and asked 3-4 times in 5 mins if he needed help. It was so rude, and my friend and I were both very much offended. Told everyone at my job to not go to this horrid place.
Atmosphere: 1
Food: 1
Service: 1