DO NOT EAT HERE!!! Worst take out, fast food, restaurant, experience EVER. In all, worst experience eating food EVER. It was inedible and I almost choked on a whole chicken bone in my sandwich. If you prefer being rushed to the hospital after an inedible meal, go for it. If not, I’d say run as fast as you can if you spot one of these restaurants. Not sure how they’re even in business hiring people who have no IDEA what they’re doing or how to cook an edible meal. 100/10 would NEVER recommend.
Robert MArtin
Had the worst experience with customer service here. The man at the front desk refused to acknowledge me when arriving. He continued to talk to his girlfriend the entire time while trying to take orders. Employee was rude and dismissive. Both I and the other customer there were both appalled with the employees behavior and how he treated guests. Unacceptable for a restaurant will never be back.
Deborah Miller
In town working for business. Ordered delivery (4 hours in advance), because I just have no availability for pickup. 30 minutes before it was to be delivered, CANCELLED by THEM. Seriously upset and lunchless. BOOOO ZOUP!
Aaron Cook
Ridiculously overpriced for what it was. One large potato soup, one sandwich, and two sodas. $30 total for lunch that wasn't very filling. The employee had his pants half way down his butt. The only reason it got two stars was because the food is pretty good. I would really really need to be craving soup in order to go back again.
Jared Holbrook
Awful food. Ordered a veggie half sandwich for $6-$7 and had 4 spinach leaves 2 extremely thin tomatoes and "pickled carrots." This was a bread sandwich. To top it off when I called to complain a recording answers and just says their soup over and over. I want my money back!
Chelsie Dones
I didn't think food from a restaurant could taste this bad. I think they gave me mop water with a bunch of salt to cover the taste. This is a big nope. Never again.
C. marvin
Tried this place for the first time and it was a major disappointment!! I ordered an Italian sandwich and I think it only had about two slices of meat and a bunch of spinach and it was soaking wet with whatever dressing they slopped on it. Got the chicken noodle soup and the large bowl was a cup of soup for a little more than $8.00 and it didn't taste like chicken noodle soup. The meat that was supposed to be chicken resembled pork or beef, it wasn't chicken, it didn't taste like chicken. Will never return!! ,,???
Chaim Rosenstiel
Ordered online for pick up in store. There was only one person working but she was fast and efficient. Several people in the store and everyone didn't have to wait for more than a few minutes. Will be going back.
Brad Harris
Clean restaurant, friendly staff, soup looked way better than the ceiling in that restaurant. Water stains on almost every ceiling tile. So much moisture building up on the inside of the building. Little pricy for soup, but still tasted great.
jaseaton
We all hosted my 100-yr old mother-in-law for a Takeout lunch at her rehab center. Soups, grain bowls, and sandwiches that all were exceptionally tasty! This is a great place.
I live in KC and my office is in Cleveland. Zoup is that lunch spot by the office where everyone goes. The soups and chili are all very good and the sandwiches are fresh and hand crafted. Reminds me a little of Panera but I think the soups are better and kore choices.
TS
I really enjoy the soup tastings & sandwiches! The staff are very welcoming, I just couldn't figure out why we're there so many flies, flying around, especially now that it's cold. I almost didn't order! The lady did remove one of the soups but, I definitely can't say, what was going on before I'd visited.
Ardelle Faulkender
Having never eaten at a Zoup, I was impressed with the quality of my soup and sandwich. Even more impressive on 10/9 was the young girl, working by herself, and being swamped by her regular customers and customers from a bus tour. JH's work ethic was outstanding!!!
Mark Glomski
I can't say enough good things about your soups... outstanding!!!
April Evans
This is the 2nd time I have ordered and received bad food. I don't normally write bad reviews but I feel this needs to be said. I decided to give this location a 2nd chance today. I ordered a chicken caesar salad and it came with barely any romaine, the romaine that it did have was brown. There was some other very bitter green leaf with a long stem. The chicken pieces were smaller than the smallest crouton. There were a ton of croutons. The soup (Broccoli Cheddar) was disgusting. It had a strange after taste. I threw most of my lunch in the garbage. One good thing that came from this though is I loved my delivery driver, she was friendly, outgoing & very sweet! I hate to write bad reviews but this is the 2nd time I've had to throw my lunch in the trash can.
DO NOT EAT HERE!!! Worst take out, fast food, restaurant, experience EVER. In all, worst experience eating food EVER. It was inedible and I almost choked on a whole chicken bone in my sandwich. If you prefer being rushed to the hospital after an inedible meal, go for it. If not, I’d say run as fast as you can if you spot one of these restaurants. Not sure how they’re even in business hiring people who have no IDEA what they’re doing or how to cook an edible meal. 100/10 would NEVER recommend.
Had the worst experience with customer service here. The man at the front desk refused to acknowledge me when arriving. He continued to talk to his girlfriend the entire time while trying to take orders. Employee was rude and dismissive. Both I and the other customer there were both appalled with the employees behavior and how he treated guests. Unacceptable for a restaurant will never be back.
In town working for business. Ordered delivery (4 hours in advance), because I just have no availability for pickup. 30 minutes before it was to be delivered, CANCELLED by THEM. Seriously upset and lunchless. BOOOO ZOUP!
Ridiculously overpriced for what it was. One large potato soup, one sandwich, and two sodas. $30 total for lunch that wasn't very filling. The employee had his pants half way down his butt. The only reason it got two stars was because the food is pretty good. I would really really need to be craving soup in order to go back again.
Awful food. Ordered a veggie half sandwich for $6-$7 and had 4 spinach leaves 2 extremely thin tomatoes and "pickled carrots." This was a bread sandwich. To top it off when I called to complain a recording answers and just says their soup over and over. I want my money back!
I didn't think food from a restaurant could taste this bad. I think they gave me mop water with a bunch of salt to cover the taste. This is a big nope. Never again.
Tried this place for the first time and it was a major disappointment!! I ordered an Italian sandwich and I think it only had about two slices of meat and a bunch of spinach and it was soaking wet with whatever dressing they slopped on it. Got the chicken noodle soup and the large bowl was a cup of soup for a little more than $8.00 and it didn't taste like chicken noodle soup. The meat that was supposed to be chicken resembled pork or beef, it wasn't chicken, it didn't taste like chicken. Will never return!! ,,???
Ordered online for pick up in store. There was only one person working but she was fast and efficient. Several people in the store and everyone didn't have to wait for more than a few minutes. Will be going back.
Clean restaurant, friendly staff, soup looked way better than the ceiling in that restaurant. Water stains on almost every ceiling tile. So much moisture building up on the inside of the building. Little pricy for soup, but still tasted great.
We all hosted my 100-yr old mother-in-law for a Takeout lunch at her rehab center. Soups, grain bowls, and sandwiches that all were exceptionally tasty! This is a great place.
Restaurantji Recommends
I live in KC and my office is in Cleveland. Zoup is that lunch spot by the office where everyone goes. The soups and chili are all very good and the sandwiches are fresh and hand crafted. Reminds me a little of Panera but I think the soups are better and kore choices.
I really enjoy the soup tastings & sandwiches! The staff are very welcoming, I just couldn't figure out why we're there so many flies, flying around, especially now that it's cold. I almost didn't order! The lady did remove one of the soups but, I definitely can't say, what was going on before I'd visited.
Having never eaten at a Zoup, I was impressed with the quality of my soup and sandwich. Even more impressive on 10/9 was the young girl, working by herself, and being swamped by her regular customers and customers from a bus tour. JH's work ethic was outstanding!!!
I can't say enough good things about your soups... outstanding!!!
This is the 2nd time I have ordered and received bad food. I don't normally write bad reviews but I feel this needs to be said. I decided to give this location a 2nd chance today. I ordered a chicken caesar salad and it came with barely any romaine, the romaine that it did have was brown. There was some other very bitter green leaf with a long stem. The chicken pieces were smaller than the smallest crouton. There were a ton of croutons. The soup (Broccoli Cheddar) was disgusting. It had a strange after taste. I threw most of my lunch in the garbage. One good thing that came from this though is I loved my delivery driver, she was friendly, outgoing & very sweet! I hate to write bad reviews but this is the 2nd time I've had to throw my lunch in the trash can.