Came in Sunday after church was charged 3 times for my order waited the 3 days for a refund after talking to 2 different employeesWhen I came back I waited 10min before someone even acknowledged meHad to yell to them as they was all in the back
Atmosphere: 1
Food: 4
Service: 1
Ray Hurn
Great food and the employees are very respectful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mac and Cheese, Famous Bowl Fill Up
Stacey Wilson
Terrible chicken. Was nothing more then batterer bones. Quality of chicken has really went down hill.
Food: 2
Service: 5
Timothy Lincourt
Good ol' KFC. Always has good food & good coupons to get family meal deals. But why do the honey packets now say honey "sauce"?
Food: 5
Service: 5
Angela Sanning
On January 31,2024 I went thru the KFC on 2407 E Main Street in Springfield, Ohio 45503. My order of chicken strips along with other items I ordered were going to have a 5 minute wait time so, I pulled into the area as directed to wait for my order. After 25 minutes I call into the restaurant to ask about the status of my order and the manager giggling like it was funny asked " which order was mine, and as I named the items she tells me that " she will have it ready in minutes?" I waited out as I was a 30 minute drive from home and still had a family to provide a dinner for. When the person that took my order appeared at my car window his explanation was that "the order got handed to someone and they just didn't do anything? " Once home a (30 minute drive) I find the order is not as I ordered it and lacked even the basic care. The mashed potato bowl did not even reach the half of the bowl with 4 very salty small pieces of chicken, and I had requested extra of the ingredients. The chicken in the chicken strips meals maybe measured 2 1/2" in length. I ordered two chicken littles less the pickles but, I got pickles.My bill was $35, and some change I rounded up on my bill spending $36.00 to help a needy organization?I called the store spoke again with the manager (would not give me her name) and I explained my dissatisfaction with the food and the service explained that they spent roughly 30+ to mess up my order. Why should or would anyone have to go through this? She offered to remake the order, and I explained that I am at least a 30 minute drive, and I could not afford to use fuel so that they could correct their mistake. ;I felt with the 2nd issue it merited reimbursement. Even if I could afford the gas and had the time why would or should I? I waited and waited for that order because, no one working there found it important enough to do their job or to do their work correctly. I've called the corporate office for KFC 3 times, and each time I've connected to call center in another country. Each have secured me that management would be in touch. I just want my money back because, those working have lied, cheated and disrespected as a consumer with human decency!Don't eat there because, God only knows how they're handling the food!. I can honestly say that "this was/is the worst dining experience of my life. The corporate office does not care how that location is doing their business. Will my donation even go to the people it is intended to?
Food: 1
Service: 1
Steven Jennings
Great fresh fried
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken and Mac and Cheese, A La Carte Breast, 1 Piece Breast Fill Up, Honey Sauce, Chicken Tenders with Fries and a Sierra Mist, Chicken Sandwich
Stephen Brown
The food is good and hot. You will wait for the hot wings.
Atmosphere: 5
Food: 5
Service: 5
HomelessDeepo
Doordashed from this location, received a RAW CHICKEN sandwich! I called the store just to let them know and all I got was a sarcastic ignorant attitude! This store needs shut down! They are going to get people sick.
Atmosphere: 1
Food: 1
Service: 1
M A
Terribly slow service with an attitude!
Service: 1
Mysticole Starr
I have never had a correct or successful order at this location. I was just overcharged and was told there was nothing they could do about it but that they would ask their cashier to "be more careful in the future"
I took my granddaughter after I picked her up from school, the meat was pretty dry. I don't know if it was over cooked or had just been sitting to long. Was disappointed!
Atmosphere: 4
Food: 2
Service: 5
Liz P.
Gross! Pay attention while they're making your food.They never wear gloves and touch food with ungloved hands every time. They've been written up multiple times for this and nothing has changed.They will argue with you about it if you bring it up. I don't know about anyone else, but I don't trust where any random person's hands have been in this town without washing. Let alone making hundreds of people's food like that.
Atmosphere: 1
Food: 3
Service: 1
Ryan
NO GLOVES MAKING FOOD. TOLD THEM AND THEY ROLLED THEYRE EYES! HEALTH INSPECTOR NOTIFIED
Rebecca Carmichael
Absolutely phenomenal service from Nathaniel Smith in the drive thru. Couldn't be happier with the service and food and all employees should strive to be more like him.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl Fill Up, Chicken Sandwich
Gary Triftshouser
The staff were very friendly and did an excellent job. We had a large order it was very good & hot. I would go back again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mac and Cheese,
Came in Sunday after church was charged 3 times for my order waited the 3 days for a refund after talking to 2 different employeesWhen I came back I waited 10min before someone even acknowledged meHad to yell to them as they was all in the back
Atmosphere: 1
Food: 4
Service: 1
Great food and the employees are very respectful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mac and Cheese, Famous Bowl Fill Up
Terrible chicken. Was nothing more then batterer bones. Quality of chicken has really went down hill.
Food: 2
Service: 5
Good ol' KFC. Always has good food & good coupons to get family meal deals. But why do the honey packets now say honey "sauce"?
Food: 5
Service: 5
On January 31,2024 I went thru the KFC on 2407 E Main Street in Springfield, Ohio 45503. My order of chicken strips along with other items I ordered were going to have a 5 minute wait time so, I pulled into the area as directed to wait for my order. After 25 minutes I call into the restaurant to ask about the status of my order and the manager giggling like it was funny asked " which order was mine, and as I named the items she tells me that " she will have it ready in minutes?" I waited out as I was a 30 minute drive from home and still had a family to provide a dinner for. When the person that took my order appeared at my car window his explanation was that "the order got handed to someone and they just didn't do anything? " Once home a (30 minute drive) I find the order is not as I ordered it and lacked even the basic care. The mashed potato bowl did not even reach the half of the bowl with 4 very salty small pieces of chicken, and I had requested extra of the ingredients. The chicken in the chicken strips meals maybe measured 2 1/2" in length. I ordered two chicken littles less the pickles but, I got pickles.My bill was $35, and some change I rounded up on my bill spending $36.00 to help a needy organization?I called the store spoke again with the manager (would not give me her name) and I explained my dissatisfaction with the food and the service explained that they spent roughly 30+ to mess up my order. Why should or would anyone have to go through this? She offered to remake the order, and I explained that I am at least a 30 minute drive, and I could not afford to use fuel so that they could correct their mistake. ;I felt with the 2nd issue it merited reimbursement. Even if I could afford the gas and had the time why would or should I? I waited and waited for that order because, no one working there found it important enough to do their job or to do their work correctly. I've called the corporate office for KFC 3 times, and each time I've connected to call center in another country. Each have secured me that management would be in touch. I just want my money back because, those working have lied, cheated and disrespected as a consumer with human decency!Don't eat there because, God only knows how they're handling the food!. I can honestly say that "this was/is the worst dining experience of my life. The corporate office does not care how that location is doing their business. Will my donation even go to the people it is intended to?
Food: 1
Service: 1
Great fresh fried
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken and Mac and Cheese, A La Carte Breast, 1 Piece Breast Fill Up, Honey Sauce, Chicken Tenders with Fries and a Sierra Mist, Chicken Sandwich
The food is good and hot. You will wait for the hot wings.
Atmosphere: 5
Food: 5
Service: 5
Doordashed from this location, received a RAW CHICKEN sandwich! I called the store just to let them know and all I got was a sarcastic ignorant attitude! This store needs shut down! They are going to get people sick.
Atmosphere: 1
Food: 1
Service: 1
Terribly slow service with an attitude!
Service: 1
I have never had a correct or successful order at this location. I was just overcharged and was told there was nothing they could do about it but that they would ask their cashier to "be more careful in the future"
Restaurantji Recommends
I took my granddaughter after I picked her up from school, the meat was pretty dry. I don't know if it was over cooked or had just been sitting to long. Was disappointed!
Atmosphere: 4
Food: 2
Service: 5
Gross! Pay attention while they're making your food.They never wear gloves and touch food with ungloved hands every time. They've been written up multiple times for this and nothing has changed.They will argue with you about it if you bring it up. I don't know about anyone else, but I don't trust where any random person's hands have been in this town without washing. Let alone making hundreds of people's food like that.
Atmosphere: 1
Food: 3
Service: 1
NO GLOVES MAKING FOOD. TOLD THEM AND THEY ROLLED THEYRE EYES! HEALTH INSPECTOR NOTIFIED
Absolutely phenomenal service from Nathaniel Smith in the drive thru. Couldn't be happier with the service and food and all employees should strive to be more like him.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl Fill Up, Chicken Sandwich
The staff were very friendly and did an excellent job. We had a large order it was very good & hot. I would go back again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mac and Cheese,