Papa Johns Pizza

1668 E Main St, Springfield
(937) 324-2000

Recent Reviews

Gage Riggs

I never got my pizza, but the tracker says it was delivered.

Service: 1

David Snyder

Pizza was ok, a little floppy for the crust. The service was ok, not very friendly. Did takeout. Decent prices. Toppings like sausage was pretty thin.

Atmosphere: 4

Food: 3

Service: 4

Elisha A. (Simply Lisha)

The manager of Lisa was very nice do that I'm having no drivers they use doordash the first time we received our orders someone had actually eaten out of the food I cannot make this up!! Family reordered never even got the food then on the third time, after emailing and speaking to Lisa we got our food but it was all wrong at least it was hot and fresh!!

Atmosphere: 1

Food: 1

Service: 1

Seth Harris

The last two time I've order delivery from here my order that got delivered was wrong and barely warm. Called to talk to someone and the store never answered! Was on hold for over 3 hours and no one ever picked up. Don't ever eat here unless you pick it up yourself to make sure it's HOT and correct! Customer service to them means ignor you till you give up and go away.

Food: 3

Service: 1

Jennifer Moore

I get there to pick up my order for my job (door dash) and get told it will be another 5 min I waited 15 before I got my order and when I dropped it off the customer said it was 35min past the time it was supposed to be. Not my fault either but still felt

Atmosphere: 1

Food: 1

Service: 1

David Shelton

Food is adequate, but store is quite unfriendly to delivery people and others--for some reason they've permanently closed their lobby, and make people wait outside a window no matter what the weather.

Grady “gmoney” Evans

I’ve been on hold for 30

Atmosphere: 2

Food: 4

Service: 1

Elizabeth Schmidt

We just got our food, it was so amazing, we are so pleased with the pizza, everyone was saying the bredsticks were mid but I think they are perfect and are flavorful, the pizza is a 10/10

Atmosphere: 3

Food: 5

Service: 4

Stacie Shelton

I got 3 pizzas delivered, which cost over 60$. It took over an hour to receive, and the pizzas were not very good. They were dry. Barely warm. It's definitely not worth the money.

Food: 2

dennis dillow

Pizza.

Atmosphere: 3

Food: 4

Service: 4

Joe Roe

Love this place its not for eat in but picking up pizza is always a blast .....friendly,friendly!!!!What can I say it's papa johns pizza yum!!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza, Meatball Pepperoni Papadia

caleb

worst papa johns, terrible customer service, they have been ignoring calls for 30 minutes manager hung up on me because they didnt put sauce on my pizza, re ordered pizza still doesnt have any sauce and they are still

Atmosphere: 1

Food: 1

Service: 1

tree hill

Absolutely Do NOT use this location! RUDE Service! Horrible Management. Customer Service is Horrendous. You pick a time on your online order when you need to pick up your order, However they don’t adhere to your requested time. They notified us our order was ready approximately 45 minutes early. We weren’t ready and nor was our party. Therefore Food would have all been COLD by our intended time. Cold food. Dirty location. Rude service. Horrendous management! Don’t use this location

Atmosphere: 1

Food: 1

Service: 1

Dakota

Food is usually fine.Tonight found a long, brown hair baked into the cheese/sauce of my stuffed crust, extra pepperoni pizza. Tried calling the store and hitting option 5 for manager. Rang for 10 minutes. Hung up and hit option 3, to get call center. They said nothing they could do for me and transferred me store line, option 5. Rang for another 23 minutes before I gave up and came to leave this review.Took a video attempting to pull the hair from the food, but won't allow me to upload it.

Atmosphere: 1

Food: 1

Service: 1

Curtis Fuller

Parking: You have to wait outside to get your pizza, I won't be back.

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