Staff is very rude, it’s not my fault you work there. The man taking my order was not changing his gloves. I shouldn’t have had to ask him to change his gloves after touching the cash register, or after scratching his head. It’s disgusting
Atmosphere: 1
Food: 1
Service: 1
Sharene
Called the store and Russell wouldn’t take my order over the phone stating I had to do it on the app, but I advised him the app wouldn’t allow me to get items put on the side. I tried calling Derr Rd, but they were out of steak, cheese, mayo. SMH. What the hell is going on? Get it together subway!!
Karaseren Murphee
Amazing subs; amazing good looking guys who work there!
James Tyree
Not good said two for one got there they don't
Tiffany Edgar
I've tried several times to give this location a chance and the service hasn't changed. It's always the same two ladies in there and every time they are extremely rude. Last time I was told I had to pay extra to eat in even though I was never asked if I wanted it to go or dine in. And then one of the workers proceeded to argue with me saying she did ask me. I politely said she didn't ask and kept eating my food. I understand having a bad day but to just be downright rude every time is uncalled for
Atmosphere: 1
Food: 5
Service: 1
timothy adams
The 3 women there were very rude. Will not ever eat there again. Would rather drive the extra 20 minutes to go to a different one.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Sub Meal
Freddy Zerkle
I love the couponsWheelchair accessibility: Not handicap accessible but employees will sometimes help hold the door
Atmosphere: 4
Food: 4
Service: 4
Sara Gordon
This is probably the worst subway I have been to in Springfield. The staff was rude when I went to cash out and got an attitude with me. She made me go back through the line just to get a soft pretzel never going back again.
Customer service is horrifyingly poor. Sandwiches are Subway sandwiches...hard to screw up. Bread has rarely been fresh from this location though. As if it weren't bad enough that I have to walk into a Walmart, I have to be spoken down to because I want extra Buffalo sauce...
Karen Sarven
The woman that was running the Subway at Walmart was so rude. She didn't ask to help me no smile no thank you. I will never go back there again.
Mark Ketron
Customer service is horrifyingly poor. Sandwiches are Subway sandwiches...hard to screw up. Bread has rarely been fresh from this location though. As if it weren't bad enough that I have to walk into a Walmart, I have to be spoken down to because I want extra Buffalo sauce...
kevin croker
Some lady with one tooth tried to take my order. Pretty sure she has the IQ of a rock because she didn't understand anything I was saying. Also think she was on hayron ? because she was moving so slow and slurring her words. She started making the sandwich wrong and I politely told her she was putting the meat on the wrong sub and she balled it all up and threw it back in the bin. I told her nevermind and started to talk away. She yelled "where are you going?!" I just kept walking and told my wife I wasn't going to deal with her and that she was being rude. Then that w*itch then yelled out between her missing teeth "I ain't rude!" I just have her a funny look and kept going.
Kanisa
Terrible customer service. Employee’s is extremely rude! Don’t tell customers to speak up and get mad if they speak up to order their meals. Learn how to talk to customers respectfully.
Staff is very rude, it’s not my fault you work there. The man taking my order was not changing his gloves. I shouldn’t have had to ask him to change his gloves after touching the cash register, or after scratching his head. It’s disgusting
Atmosphere: 1
Food: 1
Service: 1
Called the store and Russell wouldn’t take my order over the phone stating I had to do it on the app, but I advised him the app wouldn’t allow me to get items put on the side. I tried calling Derr Rd, but they were out of steak, cheese, mayo. SMH. What the hell is going on? Get it together subway!!
Amazing subs; amazing good looking guys who work there!
Not good said two for one got there they don't
I've tried several times to give this location a chance and the service hasn't changed. It's always the same two ladies in there and every time they are extremely rude. Last time I was told I had to pay extra to eat in even though I was never asked if I wanted it to go or dine in. And then one of the workers proceeded to argue with me saying she did ask me. I politely said she didn't ask and kept eating my food. I understand having a bad day but to just be downright rude every time is uncalled for
Atmosphere: 1
Food: 5
Service: 1
The 3 women there were very rude. Will not ever eat there again. Would rather drive the extra 20 minutes to go to a different one.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Sub Meal
I love the couponsWheelchair accessibility: Not handicap accessible but employees will sometimes help hold the door
Atmosphere: 4
Food: 4
Service: 4
This is probably the worst subway I have been to in Springfield. The staff was rude when I went to cash out and got an attitude with me. She made me go back through the line just to get a soft pretzel never going back again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki, Fountain Beverage
Never going back to this subway ever again they had terrible customer service and was rude to me when I had to pay the rest of the meal on my card.
Atmosphere: 1
Food: 1
Service: 1
You can take items off but can't add anything!!!
Restaurantji Recommends
Customer service is horrifyingly poor. Sandwiches are Subway sandwiches...hard to screw up. Bread has rarely been fresh from this location though. As if it weren't bad enough that I have to walk into a Walmart, I have to be spoken down to because I want extra Buffalo sauce...
The woman that was running the Subway at Walmart was so rude. She didn't ask to help me no smile no thank you. I will never go back there again.
Customer service is horrifyingly poor. Sandwiches are Subway sandwiches...hard to screw up. Bread has rarely been fresh from this location though. As if it weren't bad enough that I have to walk into a Walmart, I have to be spoken down to because I want extra Buffalo sauce...
Some lady with one tooth tried to take my order. Pretty sure she has the IQ of a rock because she didn't understand anything I was saying. Also think she was on hayron ? because she was moving so slow and slurring her words. She started making the sandwich wrong and I politely told her she was putting the meat on the wrong sub and she balled it all up and threw it back in the bin. I told her nevermind and started to talk away. She yelled "where are you going?!" I just kept walking and told my wife I wasn't going to deal with her and that she was being rude. Then that w*itch then yelled out between her missing teeth "I ain't rude!" I just have her a funny look and kept going.
Terrible customer service. Employee’s is extremely rude! Don’t tell customers to speak up and get mad if they speak up to order their meals. Learn how to talk to customers respectfully.