Sarku Japan

500 Southpark Center, Strongsville
(440) 238-6683

Recent Reviews

kathy Dobrowolski

Chicken was very dry and way over cooked .

Atmosphere: 2

Food: 3

Service: 3

Stacey Sorenson

I ordered 3 chicken teriyaki meals 1 with extra vegetables and extra shrimp, 1 with chicken and shrimp only and 1 only chicken. The one with extra shrimp the people couldn’t even be bothered to put the chicken in the meal. Smdh then when you call them they don’t answer the phone at all worst place I’ve ever been but they sure did get their money

Atmosphere: 1

Food: 1

Service: 1

Cask

I always have a wonderful time when visiting sarku. They're fast and straight to the point. You order and receive just that. I've gone a few times and haven't had any issues. I always get great portions and it's for a good price. I will be coming back again for more ⭐

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Shrimp Teriyaki

Autumn

I always have a wonderful time when visiting sarku. They're fast and straight to the point. You order and receive just that. I've gone a few times and haven't had any issues. I always get great portions and it's for a good price. I will be coming back again for more ⭐

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Shrimp Teriyaki

duaa ali

My little sister was eating her kids meal as she finds a little WORM on her noodles. We didn’t take a picture but we were in awe of what we saw. We took it to the store and when the worker saw it he laughed about it with his boss. I’m disgusted. I’m never ever going to eat here. THERE WAS A WORM. I just cannot believe the disrespect I got while he started laughing as tho a little girl eating a worm is funny. Disrespectful and disgusting.

Atmosphere: 1

Food: 1

Service: 1

Leanna Obayal

There was a bug on a noodle and when I went to get my refund he stood there laughing at it like I didn’t find my younger sister eating it. That is very unprofessional and just

Atmosphere: 1

Food: 1

Service: 1

Melvin Saleem

Food was

Atmosphere: 5

Food: 5

Service: 5

Mr S

Food was

Atmosphere: 5

Food: 5

Service: 5

Corey Smith

Do not let people wait in line if you’re going to tell them your closed once the customer gets to the counter. Result.. I’ll never go back.

Atmosphere: 3

Food: 5

Service: 2

Ismael Suleiman

Disgusting never again !!!

Atmosphere: 1

Food: 1

Service: 1

Ron Strittmatter

Normally I love this place. Today I even came to the mall specifically for Sarku. It is 10:30am on a Monday and they are not open yet. Their website, the mall's website, and Google all list the opening time as 10am. Wasted trip, wasted my time. Update your hours or open on time...and stop wasting your customer's time!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Chicken Teriyaki

Cory

The best chicken teriyaki around! Food is made fresh right in front of you. Always great both takeout and delivery.

Shirlley Hill

I love this place amazing food so delicious ? staff is super friendly I miss them so much wish I had one near me now that I moved away

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki, Fried Rice

Keaton R.

Mid food, they charge you a dollar for a refill in 2023. Place will go down like the rest of brick and mortar Malls these days. How far we've fallen as a society. Charging for refills should be a literal crime.

Rose Soltis

Sparky Japan was good I’ve will definitely go back again the service was great fast speedy clean friendly you can’t ask for more then that and food taste good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki, Fried Rice

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