Okay, so I've been hesitant to make this post. I am a regular lunch customer, minimum once per week, sometimes twice.I've noticed significant decline in performance. Not in the food, the food is still great, which is why I continue to order. However, the delivery service is getting really bad. I'll list my complaints:Delivery times... no longer freaky fast... minimum 30 min or longerCancelled orders... they call me back and tell me my deliver time has been updated to 2 hrs... do I still want to my order? They push me to cancel, ever after I placed order. 2 hrs, really? And this has happened more than just a couple of times.Forgetting items. They often forget to cut the sammy in half, always forget the napkins... annoying, but whatever. However, they often are forgetting my food. I'll order a few extra bags of chips to pack for work lunches through week... and they often forget them, and I paid for them. I call back, and they put a credit on my phone number... but when I go to restaurant to collect... they can't find it. They gave me a free sandwich... but I had A LOT of credits on my account from weeks of forgotten food.In general, with the prices as high as they are... and with the delivery fee now over $4!! It shouldn't be to much to expect better performance and results. Maybe, slow down a bit and make sure the orders are packaged properly before leaving, IDK?I still come back, but I really hope the performance improves soon.
Atmosphere: 5
Food: 1
Service: 1
Susan Guyer
I've withheld leaving a bad review multiple times but this is becoming an every-time occurrence. Don't order delivery from this location unless you're fine with waiting an hour to 1hr 1/2 for your food
Ann Vanepps
Highly recommend #12 with wheat bread turkey yummy. We are not a fan of the sub buns but love the wheat.
Atmosphere: 5
Food: 5
Service: 5
Jamie Keblesh
This location has terrible delivery times. I have been waiting for over 45 minutes after my order so far with still no delivery of food. The driver left over 30 minutes ago and I was supposed to be one of the first deliveries.
Jeff Coffman
A little
Atmosphere: 5
Food: 5
Service: 5
Jen W.
Great service, freaky fast! This location is the only one I will go right now. Love Jimmy John's
Thomas Sandy
Go anywhere else but this place. Horrible customer service, driver and "manager" were extremely rude and won't fix their mistakes and for $20 per person you can get a much better meal elsewhere. Will never return
Michelle Fuhr
Very nice staff. My sun was perfect.
Matt Turk
Went in to get the #10 without mayo add onion and got no onion with mayo because the two making my sandwich were to busy talking about something irrelevant to my sandwich
Okay, so I've been hesitant to make this post. I am a regular lunch customer, minimum once per week, sometimes twice.I've noticed significant decline in performance. Not in the food, the food is still great, which is why I continue to order. However, the delivery service is getting really bad. I'll list my complaints:Delivery times... no longer freaky fast... minimum 30 min or longerCancelled orders... they call me back and tell me my deliver time has been updated to 2 hrs... do I still want to my order? They push me to cancel, ever after I placed order. 2 hrs, really? And this has happened more than just a couple of times.Forgetting items. They often forget to cut the sammy in half, always forget the napkins... annoying, but whatever. However, they often are forgetting my food. I'll order a few extra bags of chips to pack for work lunches through week... and they often forget them, and I paid for them. I call back, and they put a credit on my phone number... but when I go to restaurant to collect... they can't find it. They gave me a free sandwich... but I had A LOT of credits on my account from weeks of forgotten food.In general, with the prices as high as they are... and with the delivery fee now over $4!! It shouldn't be to much to expect better performance and results. Maybe, slow down a bit and make sure the orders are packaged properly before leaving, IDK?I still come back, but I really hope the performance improves soon.
Atmosphere: 5
Food: 1
Service: 1
I've withheld leaving a bad review multiple times but this is becoming an every-time occurrence. Don't order delivery from this location unless you're fine with waiting an hour to 1hr 1/2 for your food
Highly recommend #12 with wheat bread turkey yummy. We are not a fan of the sub buns but love the wheat.
Atmosphere: 5
Food: 5
Service: 5
This location has terrible delivery times. I have been waiting for over 45 minutes after my order so far with still no delivery of food. The driver left over 30 minutes ago and I was supposed to be one of the first deliveries.
A little
Atmosphere: 5
Food: 5
Service: 5
Great service, freaky fast! This location is the only one I will go right now. Love Jimmy John's
Go anywhere else but this place. Horrible customer service, driver and "manager" were extremely rude and won't fix their mistakes and for $20 per person you can get a much better meal elsewhere. Will never return
Very nice staff. My sun was perfect.
Went in to get the #10 without mayo add onion and got no onion with mayo because the two making my sandwich were to busy talking about something irrelevant to my sandwich
Fast and they're new sub is pretty darn good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You standard Jimmy John's, and the staff is usually very friendly
It is Jimmy John’s. Same sandwich, same great service, whatever the location!
Very good. Fast service and staff was friendly. (:
Good same as every other Jimmy John's
Really cocky manager when told order was wrong. I would not go again and sub was skimpy