Had a great experience ordering a custom ice cream cake. Looked, and I’m sure will taste great as well. They also accommodated all of my request and were very nice!
Atmosphere: 5
Service: 5
Ted Marok
Wheelchair accessibility: Ramp by doorway
Atmosphere: 4
Food: 4
Service: 4
dat puggyboi
Expensive, no more cherry dipped cones, still
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate-Dipped Cone
Bryan
Great
Atmosphere: 5
Food: 5
Service: 5
Ms. Sheila M. Howell
My great grand baby favorite
Atmosphere: 5
Food: 5
Service: 5
Marcus James
Great dessert options. Taste delicious.
Atmosphere: 4
Food: 5
Service: 5
Tim Powers
I like their chocolate malted shakes the
Atmosphere: 5
Food: 5
Service: 5
Kim Phipps
Everything is always delicious! The folks that work there are always very nice.
Atmosphere: 5
Food: 5
Service: 5
tiffany wymer
It's one of my favorite places
Holly Hough
Terrible Manager!! The only reason I'm giving a 2 is because the counter person was very friendly. My daughter ordered a snickerdoodle blizzard. When she got it, it was very dark, so that was weird. Then she said it tasted like coffee. I sent her back in to let them know they had made a mistake and put mocha in it. She came back out and said the guy said it was supposed to taste like coffee, and that he would not make her another one. I could not believe that, to begin with, as re-making it would have been the right thing to do for customer service. Then, I went in, and this man was SO RUDE! He told me that it was made correctly, and that he never told my daughter that it was supposed to taste like coffee. He said she was lying!! I could not believe how he was treating us! He was sighing and rolling his eyes and asked me to consider how he was feeling!!?? Are you kidding me?? Then I asked his name. He said "No, you don't need to know my name." I asked if he was the manager, and he said yes but still refused to give his name. He was in a wrinkled old t-shirt and shorts with no name tag, so that was shocking, as well, that a manager would look like he just rolled out of bed, AND refuse to re-make a little bit of ice cream that was clearly made incorrectly, AND would refuse to give his name. He was arrogant and acted like a petulant child! He finally made her another one,--while huffing and acting like a spoiled child--only because I was insistent. Sooo disappointed. We have gone there for YEARS and have always been treated well. We have NEVER before asked for anything to be re-made, either. TERRIBLE customer service by this person. If upper management continues to allow this person to run and represent the store, they are asking to lose customers.
The only reason I'm giving a 2 is because the counter person was very friendly. My daughter ordered a snickerdoodle blizzard. When she got it, it was very dark, so that weird. Then she said it tasted like coffee. I sent her back in to let them know they had made a mistake and put mocha in it. She came back out and said the guy said it was supposed to taste like coffee, and that he would not make her another one. I could not believe that, to begin with, as re-making it would have been the right thing to do for customer service. Then, I went in, and this man was SO RUDE! He told me that it was made correctly, and that he never told my daughter that it was supposed to taste like coffee. He said she was lying!! I could not believe how he was treating us! He was sighing and rolling his eyes and asked me to consider how he was feeling!!?? Are you kidding me?? Then I asked his name. He said "No, you don't need to know my name." I asked if he was the manager, and he said yes but still refused to give his name. He was in a wrinkled old t-shirt and shorts with no name tag, so that was shocking, as well, that a manager would look like he just rolled out of bed AND refuse to re-make a little bit of ice cream that was clearly made incorrectly, AND that a manager would refuse to give his name. He was arrogant and acted like a petulant child! Sooo disappointed. We have gone there for YEARS and have always been treated well. We have NEVER before asked for anything to be re-made, either. TERRIBLE customer service by this person.
Andrew Ordorica
Our server bought us Dairy Queen. But didn’t let me customize my order. Terrible service. One star. Never going again. Ruined my day. My friends were sad. My wife left me. 5 stars would go again.
Misti Longoria
Great customer service!! Awesome Blizzards!!!
Jason Shuherk
The New York cheesecake Blizzard with strawberry was really good. Chunks of cheesecake and real strawberries made it delectable!
Michael Rys
Always a pleasure visiting here. The service is top notch and the treats are made to look as great as they taste.Week night evenings tend to less crowded.
Had a great experience ordering a custom ice cream cake. Looked, and I’m sure will taste great as well. They also accommodated all of my request and were very nice!
Atmosphere: 5
Service: 5
Wheelchair accessibility: Ramp by doorway
Atmosphere: 4
Food: 4
Service: 4
Expensive, no more cherry dipped cones, still
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate-Dipped Cone
Great
Atmosphere: 5
Food: 5
Service: 5
My great grand baby favorite
Atmosphere: 5
Food: 5
Service: 5
Great dessert options. Taste delicious.
Atmosphere: 4
Food: 5
Service: 5
I like their chocolate malted shakes the
Atmosphere: 5
Food: 5
Service: 5
Everything is always delicious! The folks that work there are always very nice.
Atmosphere: 5
Food: 5
Service: 5
It's one of my favorite places
Terrible Manager!! The only reason I'm giving a 2 is because the counter person was very friendly. My daughter ordered a snickerdoodle blizzard. When she got it, it was very dark, so that was weird. Then she said it tasted like coffee. I sent her back in to let them know they had made a mistake and put mocha in it. She came back out and said the guy said it was supposed to taste like coffee, and that he would not make her another one. I could not believe that, to begin with, as re-making it would have been the right thing to do for customer service. Then, I went in, and this man was SO RUDE! He told me that it was made correctly, and that he never told my daughter that it was supposed to taste like coffee. He said she was lying!! I could not believe how he was treating us! He was sighing and rolling his eyes and asked me to consider how he was feeling!!?? Are you kidding me?? Then I asked his name. He said "No, you don't need to know my name." I asked if he was the manager, and he said yes but still refused to give his name. He was in a wrinkled old t-shirt and shorts with no name tag, so that was shocking, as well, that a manager would look like he just rolled out of bed, AND refuse to re-make a little bit of ice cream that was clearly made incorrectly, AND would refuse to give his name. He was arrogant and acted like a petulant child! He finally made her another one,--while huffing and acting like a spoiled child--only because I was insistent. Sooo disappointed. We have gone there for YEARS and have always been treated well. We have NEVER before asked for anything to be re-made, either. TERRIBLE customer service by this person. If upper management continues to allow this person to run and represent the store, they are asking to lose customers.
Restaurantji Recommends
The only reason I'm giving a 2 is because the counter person was very friendly. My daughter ordered a snickerdoodle blizzard. When she got it, it was very dark, so that weird. Then she said it tasted like coffee. I sent her back in to let them know they had made a mistake and put mocha in it. She came back out and said the guy said it was supposed to taste like coffee, and that he would not make her another one. I could not believe that, to begin with, as re-making it would have been the right thing to do for customer service. Then, I went in, and this man was SO RUDE! He told me that it was made correctly, and that he never told my daughter that it was supposed to taste like coffee. He said she was lying!! I could not believe how he was treating us! He was sighing and rolling his eyes and asked me to consider how he was feeling!!?? Are you kidding me?? Then I asked his name. He said "No, you don't need to know my name." I asked if he was the manager, and he said yes but still refused to give his name. He was in a wrinkled old t-shirt and shorts with no name tag, so that was shocking, as well, that a manager would look like he just rolled out of bed AND refuse to re-make a little bit of ice cream that was clearly made incorrectly, AND that a manager would refuse to give his name. He was arrogant and acted like a petulant child! Sooo disappointed. We have gone there for YEARS and have always been treated well. We have NEVER before asked for anything to be re-made, either. TERRIBLE customer service by this person.
Our server bought us Dairy Queen. But didn’t let me customize my order. Terrible service. One star. Never going again. Ruined my day. My friends were sad. My wife left me. 5 stars would go again.
Great customer service!! Awesome Blizzards!!!
The New York cheesecake Blizzard with strawberry was really good. Chunks of cheesecake and real strawberries made it delectable!
Always a pleasure visiting here. The service is top notch and the treats are made to look as great as they taste.Week night evenings tend to less crowded.