While it takes alot for me to complain about anything. On 3.15.2024. We waited in line for over 45 minutes. From first observation, the online "door dash" orders took priority. With it being this busy, one would thing to shut down the online orders to appease the folks who have been waiting for almost.an hour. There were 3 high school girls who were absolutely busting butt to get everything in order. As an owner, I wpuld be down here helping. This is absolutely ridiculous.
Michelle
Jacob G was friendly and polite. Great service!
Atmosphere: 5
Food: 5
Service: 5
Jeff Turner
This is officially the slowest Coldstone in existence. The employees have zero hustle, we waited in line nearly 45 mine for them to serve 9 people in front of us.
Atmosphere: 2
Food: 3
Service: 1
Luna
I would rate this 4.8 only because they forgot to clean the scoop after getting someone else's. The rest was good.
Atmosphere: 5
Food: 4
Service: 5
Tyler Evans
While the shop was clean and the staff was friendly, multiple staff members stood around before taking my order as I stared at them, it was so long it was akward. When they did take my order, I had to repeat each order multiple times as if they weren't listening. Other than that, good I was pleased with the food, shop and service.
Atmosphere: 4
Food: 5
Service: 4
Shamrock Plays
I visited a couple weeks back because I was really in the mood for some hand scooped ice cream and the lady who serviced us was super nice and helpful! The ice cream was great too and for the price, you sure do get alot! I definitely recommend this place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Create Your Own Ice Cream
Michelle Hoffman
I order the same thing. Reeses Peanut Butter Dream. The picture shows peanut butter drizzle but they never make it that way. I even asked today for it, just like the picture on their board but nope. Service was good.
Atmosphere: 5
Food: 1
Service: 5
Jennifer Robison
Haven't been to one in 20 years at least
Teach Tech Productions
Was great! As always!
sierra alex
Terrible service. Got ignored the whole time and the manager never helped. Don’t recommend this as an ice cream stop.
There is absolutely nothing bad to say other than this place needs a 24 hour drive thru for those late night cravings for a milkshake.
Bridgett Clark
I just needed to pick up my prepaid ordered to be ready 3 hrs before, icecream cake and had to wait for them to take care of 3 couples to get my sons birthday cake
Caleb Pierce
We had a fun visit with 2 of our kids. The staff was very friendly and the redhead was rather neat with how she kept saying “thank you mam to my wife”.
Nicole Earl
Employees need retrained on how to deal with customers with allergies multiple times when I was ordering I had to tell them they were cross contaminating.The were very nice as I was correcting them but other than that ice cream was good
Margaret Anderson
Cold Stone Creamery is the best just don't make the mistake of doing doordash
While it takes alot for me to complain about anything. On 3.15.2024. We waited in line for over 45 minutes. From first observation, the online "door dash" orders took priority. With it being this busy, one would thing to shut down the online orders to appease the folks who have been waiting for almost.an hour. There were 3 high school girls who were absolutely busting butt to get everything in order. As an owner, I wpuld be down here helping. This is absolutely ridiculous.
Jacob G was friendly and polite. Great service!
Atmosphere: 5
Food: 5
Service: 5
This is officially the slowest Coldstone in existence. The employees have zero hustle, we waited in line nearly 45 mine for them to serve 9 people in front of us.
Atmosphere: 2
Food: 3
Service: 1
I would rate this 4.8 only because they forgot to clean the scoop after getting someone else's. The rest was good.
Atmosphere: 5
Food: 4
Service: 5
While the shop was clean and the staff was friendly, multiple staff members stood around before taking my order as I stared at them, it was so long it was akward. When they did take my order, I had to repeat each order multiple times as if they weren't listening. Other than that, good I was pleased with the food, shop and service.
Atmosphere: 4
Food: 5
Service: 4
I visited a couple weeks back because I was really in the mood for some hand scooped ice cream and the lady who serviced us was super nice and helpful! The ice cream was great too and for the price, you sure do get alot! I definitely recommend this place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Create Your Own Ice Cream
I order the same thing. Reeses Peanut Butter Dream. The picture shows peanut butter drizzle but they never make it that way. I even asked today for it, just like the picture on their board but nope. Service was good.
Atmosphere: 5
Food: 1
Service: 5
Haven't been to one in 20 years at least
Was great! As always!
Terrible service. Got ignored the whole time and the manager never helped. Don’t recommend this as an ice cream stop.
Restaurantji Recommends
There is absolutely nothing bad to say other than this place needs a 24 hour drive thru for those late night cravings for a milkshake.
I just needed to pick up my prepaid ordered to be ready 3 hrs before, icecream cake and had to wait for them to take care of 3 couples to get my sons birthday cake
We had a fun visit with 2 of our kids. The staff was very friendly and the redhead was rather neat with how she kept saying “thank you mam to my wife”.
Employees need retrained on how to deal with customers with allergies multiple times when I was ordering I had to tell them they were cross contaminating.The were very nice as I was correcting them but other than that ice cream was good
Cold Stone Creamery is the best just don't make the mistake of doing doordash