Had the classic sampler, was good, service was exceptional!
Atmosphere: 4
Food: 4
Service: 5
Matt DeNise
I read the review about Steven by Ashley Ali she couldn't be more wrong Steven he has done nothing but kind and fair with me Steven has always treated me a 3rd party delivery driver very Fair I personally believe Ashley was trying to steal food by refusing to simply show Steven that she confirmed receiving food ...witch is now store procedure due to thieves simply defrauding the system and making everyone look bad it's easy these days to try to play the race card when not just given her way...she should be fired from the platform due to non compliance of policy witch Ashley agreed to when SHE sign up for delivery driver service Steven has alway made sure I received food in a timely manner when I arrived to pick up a delivery...is it Very disheartening that dishonesty is ruining delivery jobs for everyone and now new procedures have to be put into place as to prevent theft !!! the HONEST DELIVERY drivers have no problem confirming in front of staff that they received food for delivery only Dishonest drivers are making a fuss and trying to make good employees LIKE Steven look bad for following the rules ....come on Alicia Ali... follow the same rules as all of us or do another job stop making things hard for the rest of us ....thanks for all u do Steven....keep u the great job
Robert Campbell
The service and food is good and not bad
Atmosphere: 5
Food: 5
Service: 5
ASHLEY ALI
STEVEN not only deliberately picks on BLACK WOMAN BUT DELIVERY DRIVERS. STEVEN will walk into a DELIVERY DRIVERS face and personal space. STEVEN harasses customers and other third party employees. STEVEN snatches orders out of your hands. STEVEN yells throughout the store how he’s going to get SPECIFICALLY delivery drivers FIRED from our job. STEVEN not only brings the attention to him in the kitchen but he then begins unprofessional banter with younger front end employees for validation of his actions. STEVEN WILL NOT GIVE YOU HIS SUPERIORS NUMBER NOR A CORPORATE NUMBER to file a complaint against him. STEVEN DOESN'T WEAR A NAME TAG. STEVEN IS NEVER HAPPY AT HIS JOB AND MAKES PEOPLE FEEL VERY UNCOMFORTABLE AND UNWELCOME. I personally will never order anything from the store in TROY OHIO, especially until he is addressed. This was February 2024 dinner shift
Jako Be
Great food for a fazolis great workers, friendly and fast. Especially this blonde young woman who brought everything we needed exactly when we needed it, I think she went by "Kaylee". Dining was well cleaned as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Special, Pizza
Robert Wiles
Good food and service, food a little hotter
James Harper
It is what it is. It is a chain. If you like it then it is fine.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Alfredo, Breadsticks
Holly McGlothlin
Awful customer service. Ordered online. They took my money but said the order didn’t go through. So didn’t give me my food. Then the employee, Derek, super unhelpful and rude. They took all the money I had to feed my kids dinner and gave us no food and wouldn’t help. Avoid like the plague. I hate this place. Will never return and will advise everyone I know to always avoid this place.
Atmosphere: 1
Food: 1
Service: 1
matthew harrison
It's a nice sit-down fast food joint but the asking for a tip when you order is
Atmosphere: 4
Food: 5
Service: 5
MaryKay Williams
I LOVE FAZOLI's. This is the best part of driving out of state! Great service, great tasting food FAST! No improvements needed???
There was a guy cooking who idk was having a bad day or is always mad. But he was slamming down the plates with a attitude. If you don't like your job someone who doesn't have one would appreciate yours ?
Atmosphere: 1
Service: 2
Jeff Shively
Great staff. Good
Atmosphere: 5
Food: 5
Service: 5
Julie Humes
Ordered from ActiveMenus and got it delivered directly to my daughters hospital room, since I didn’t want to leave her bedside. Food was hot and delicious!
Food: 5
Service: 5
L H
Fazoli's is way underrated. The food is good, the service is good, the atmosphere is good. I don't like the taste of their
Atmosphere: 4
Food: 4
Service: 4
Simply Life
Food was good, service was absolutely awful, so rude.
Had the classic sampler, was good, service was exceptional!
Atmosphere: 4
Food: 4
Service: 5
I read the review about Steven by Ashley Ali she couldn't be more wrong Steven he has done nothing but kind and fair with me Steven has always treated me a 3rd party delivery driver very Fair I personally believe Ashley was trying to steal food by refusing to simply show Steven that she confirmed receiving food ...witch is now store procedure due to thieves simply defrauding the system and making everyone look bad it's easy these days to try to play the race card when not just given her way...she should be fired from the platform due to non compliance of policy witch Ashley agreed to when SHE sign up for delivery driver service Steven has alway made sure I received food in a timely manner when I arrived to pick up a delivery...is it Very disheartening that dishonesty is ruining delivery jobs for everyone and now new procedures have to be put into place as to prevent theft !!! the HONEST DELIVERY drivers have no problem confirming in front of staff that they received food for delivery only Dishonest drivers are making a fuss and trying to make good employees LIKE Steven look bad for following the rules ....come on Alicia Ali... follow the same rules as all of us or do another job stop making things hard for the rest of us ....thanks for all u do Steven....keep u the great job
The service and food is good and not bad
Atmosphere: 5
Food: 5
Service: 5
STEVEN not only deliberately picks on BLACK WOMAN BUT DELIVERY DRIVERS. STEVEN will walk into a DELIVERY DRIVERS face and personal space. STEVEN harasses customers and other third party employees. STEVEN snatches orders out of your hands. STEVEN yells throughout the store how he’s going to get SPECIFICALLY delivery drivers FIRED from our job. STEVEN not only brings the attention to him in the kitchen but he then begins unprofessional banter with younger front end employees for validation of his actions. STEVEN WILL NOT GIVE YOU HIS SUPERIORS NUMBER NOR A CORPORATE NUMBER to file a complaint against him. STEVEN DOESN'T WEAR A NAME TAG. STEVEN IS NEVER HAPPY AT HIS JOB AND MAKES PEOPLE FEEL VERY UNCOMFORTABLE AND UNWELCOME. I personally will never order anything from the store in TROY OHIO, especially until he is addressed. This was February 2024 dinner shift
Great food for a fazolis great workers, friendly and fast. Especially this blonde young woman who brought everything we needed exactly when we needed it, I think she went by "Kaylee". Dining was well cleaned as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Special, Pizza
Good food and service, food a little hotter
It is what it is. It is a chain. If you like it then it is fine.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Alfredo, Breadsticks
Awful customer service. Ordered online. They took my money but said the order didn’t go through. So didn’t give me my food. Then the employee, Derek, super unhelpful and rude. They took all the money I had to feed my kids dinner and gave us no food and wouldn’t help. Avoid like the plague. I hate this place. Will never return and will advise everyone I know to always avoid this place.
Atmosphere: 1
Food: 1
Service: 1
It's a nice sit-down fast food joint but the asking for a tip when you order is
Atmosphere: 4
Food: 5
Service: 5
I LOVE FAZOLI's. This is the best part of driving out of state! Great service, great tasting food FAST! No improvements needed???
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was a guy cooking who idk was having a bad day or is always mad. But he was slamming down the plates with a attitude. If you don't like your job someone who doesn't have one would appreciate yours ?
Atmosphere: 1
Service: 2
Great staff. Good
Atmosphere: 5
Food: 5
Service: 5
Ordered from ActiveMenus and got it delivered directly to my daughters hospital room, since I didn’t want to leave her bedside. Food was hot and delicious!
Food: 5
Service: 5
Fazoli's is way underrated. The food is good, the service is good, the atmosphere is good. I don't like the taste of their
Atmosphere: 4
Food: 4
Service: 4
Food was good, service was absolutely awful, so rude.
Atmosphere: 1
Food: 4
Service: 1