Workers were rude and cursing because phone was ringing. Seemed overwhelmed over two customers. Felt very very unwelcome. Never going back to this location.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bowl
Kyle goodwin
I ordered take out at 6:30 and was told it would be ready by 6:50, they didn’t start working on it until I went in to pick it up, wasn’t even that busy, also they barely filled my bowl and the lettuce they gave me is completely brown. so lazy.
Atmosphere: 1
Food: 1
Service: 1
Brittany Steinke
Always the best service when I go here and I go here frequently!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Rita Knox-Ferguson
I won't eat there very often because you don't have organic or Non-GMO foods. That is what I need for my life. Everything tasted excellent and it always does but all Non-GMO and Non Organic foods contain harmful chemicals that cause symptoms, sickness and disease.My food and service has always been excellent.I just can't and won't subject myself to HARMFUL CHEMICALS very often. I am absolutely willing to pay higher prices for safer food.If you ever make the change to Organic Non-GMO foods please return to this review and let me know. I will shout it from the roof tops.If you do have some Organic Non-GMO foods please give me a list in your response.RitaPs: I dearly love the Hot Head Burritos Restaurant. I usually buy the chicken or steak bowl and put every single ingredient you have in it unless it is your extremely spicy ingredients.May God Richly Bless You!
Food was cold store owner was rude and restaurant was
Atmosphere: 1
Food: 1
Service: 1
JUDY ROSENGARTEN
Hadn't been to Hot Head in a while. They did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
Scott A Evans
My wife loves Hot Head. She always orders online, and I go to pick it up for her usually 10 to 15 minutes tops. Very nice employees. They even pick the onions out of her corn ,which I think is awesome, and I thank you very much.Parking: Very crowded/packed . Small parking lot for as many businesses that are in that plaza.
I have always enjoyed my experience at this establishment till today. The two girls working at Hot Head on 12/22/2023 at 5pm we're rude and had no sense of customer service. They did not make our food right and we're annoyed and rolling they're eyes when we had them fix it. I don't like that treatment after spending 35$. More training is needed.
Atmosphere: 3
Food: 3
Service: 1
Tim Francis
Has stopped coming here as the staff and quality was in decline. Dining area has been renovated and gotten rid of all the TV sets. The staff must have been renovated as well. The store is clean, the staff are friendly and the food is hot. Place is back on my menu.
Employees don’t know how to make their menu items and refused to find out made me tell them what come on it and still somehow messed it up I love hotheads but this one is going
Atmosphere: 2
Food: 5
Service: 1
Robyn A Dyer
Ladies working there were nice n polite, forgot to put the pineapple on my Hawaiian bowl.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian, Bowl
Juliann Price
I was greeted as soon as I walked in but ingredients were cold and actually tasted "stale".
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bowl
Jacob Horn
Employees were amazing, Hate to be real but food was middle of the road, chorizo was way to greasy but the rest of the ingredients were fresh and quality was good.
Atmosphere: 3
Food: 3
Service: 5
Eric “Smitty” Smith
Too much to eat for one person..You kinda have to split the burrito but the bowl was nice...They didn't have mayoKid-friendliness: Yes
Workers were rude and cursing because phone was ringing. Seemed overwhelmed over two customers. Felt very very unwelcome. Never going back to this location.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bowl
I ordered take out at 6:30 and was told it would be ready by 6:50, they didn’t start working on it until I went in to pick it up, wasn’t even that busy, also they barely filled my bowl and the lettuce they gave me is completely brown. so lazy.
Atmosphere: 1
Food: 1
Service: 1
Always the best service when I go here and I go here frequently!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
I won't eat there very often because you don't have organic or Non-GMO foods. That is what I need for my life. Everything tasted excellent and it always does but all Non-GMO and Non Organic foods contain harmful chemicals that cause symptoms, sickness and disease.My food and service has always been excellent.I just can't and won't subject myself to HARMFUL CHEMICALS very often. I am absolutely willing to pay higher prices for safer food.If you ever make the change to Organic Non-GMO foods please return to this review and let me know. I will shout it from the roof tops.If you do have some Organic Non-GMO foods please give me a list in your response.RitaPs: I dearly love the Hot Head Burritos Restaurant. I usually buy the chicken or steak bowl and put every single ingredient you have in it unless it is your extremely spicy ingredients.May God Richly Bless You!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Smothered Style Burrito, Queso, Sauce, Burrito Bowl, Steak Power Bowl, Bowl, Guacamole, Quesadilla
Food was cold store owner was rude and restaurant was
Atmosphere: 1
Food: 1
Service: 1
Hadn't been to Hot Head in a while. They did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
My wife loves Hot Head. She always orders online, and I go to pick it up for her usually 10 to 15 minutes tops. Very nice employees. They even pick the onions out of her corn ,which I think is awesome, and I thank you very much.Parking: Very crowded/packed . Small parking lot for as many businesses that are in that plaza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso, Taco, Burrito Bowl, Steak Power Bowl, Guacamole, Quesadilla
I have always enjoyed my experience at this establishment till today. The two girls working at Hot Head on 12/22/2023 at 5pm we're rude and had no sense of customer service. They did not make our food right and we're annoyed and rolling they're eyes when we had them fix it. I don't like that treatment after spending 35$. More training is needed.
Atmosphere: 3
Food: 3
Service: 1
Has stopped coming here as the staff and quality was in decline. Dining area has been renovated and gotten rid of all the TV sets. The staff must have been renovated as well. The store is clean, the staff are friendly and the food is hot. Place is back on my menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
The manager is wonderful. The food was great ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees don’t know how to make their menu items and refused to find out made me tell them what come on it and still somehow messed it up I love hotheads but this one is going
Atmosphere: 2
Food: 5
Service: 1
Ladies working there were nice n polite, forgot to put the pineapple on my Hawaiian bowl.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian, Bowl
I was greeted as soon as I walked in but ingredients were cold and actually tasted "stale".
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bowl
Employees were amazing, Hate to be real but food was middle of the road, chorizo was way to greasy but the rest of the ingredients were fresh and quality was good.
Atmosphere: 3
Food: 3
Service: 5
Too much to eat for one person..You kinda have to split the burrito but the bowl was nice...They didn't have mayoKid-friendliness: Yes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito Bowl