The manager has an attitude problem and doesn’t have a problem letting customers know she hates her job. I feel sorry for the young girl at the register being bossed around and bullied by her. I do want to say thank you to the cash register girl for being as professional as the management will allow her to be. She isn’t the issue, the manager (Olivia?) was the issue. All I wanted was what I paid for and the receipt showed.
Atmosphere: 1
Food: 3
Service: 1
Holleyboy23
Just went through the drive thru and ordered a 4 for 4. I asked for no mayo or tomatoes on my burger and the burger was lathered in mayo and had tomatoes on it. Second ordered a coke to drink with my meal and it is not a coke. The fries and nuggets that came with the meal were cold. We also were told to pull forward and waited over 10 minutes at the door for the food and it was probably just sitting there. I would save your time and go to the other wendy’s in troy.
Atmosphere: 1
Food: 1
Service: 1
Brittany Steinke
I just think their app is annoying!
Atmosphere: 3
Food: 5
Service: 5
Bethany Eldridge
Their spicy chicken nuggets were on point! Fresh and fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Kimber Boshears
Food was great, nice and hot. I took a chance by stopping, knowing that only 5 mins left for breakfast but I was not disappointed. Originally I took a break from this location for not having good service, although now I see that was a mistake. This staff that they had this morning 3/06/24 amazed me. Apologetic, and working their butts off. They were really hustling and trying to make everyone happy. This was great to see. I will be back? thanks guys. And you did it all with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Potatoes
Jeanette K
Food and service was decent.
Atmosphere: 4
Food: 4
Service: 5
Casey Brown
My boyfriend went over there to wendys at night and the lady said they were hiring so he put in a application in and he got an interview for this morning at 9am but the guy with red hair told him they weren't hiring so he didn't give my boyfriend an interview. This guy has been rude to him. You guys really need to hire better people to work at wendys.
chris day (Silent Reaper)
This is where customer service comes to die...
Atmosphere: 1
Food: 1
Service: 1
Rachel Lawson
Good luck getting what you actually order almost always something is forgotten or wrong or both. Was double charged for an online order and had to pay again at the window was never refunded.
They are always happy to serve some fresh hot damn good food and prices are great as well ?Kid-friendliness: They're very kid friendlyWheelchair accessibility: Yes easy access to the building
Half of them are still in high school which is underage so can understand that but some are just lazy or are very physically slow or not trained at all. Tables are not always cleaned and the street druggies and homeless really should just stay outside and kept out of public bathrooms.
Atmosphere: 1
Food: 4
Service: 3
greg wisecup
Extremely slow service and cold food. Cold inside.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth S.
Disgusting food. Bad service. Food tasted and looked days old. When you ask for fresh, they give you crap about it. Troy would be better off if they just closed. Both locations in Troy suck. If I could give 0 stars, I would.
The manager has an attitude problem and doesn’t have a problem letting customers know she hates her job. I feel sorry for the young girl at the register being bossed around and bullied by her. I do want to say thank you to the cash register girl for being as professional as the management will allow her to be. She isn’t the issue, the manager (Olivia?) was the issue. All I wanted was what I paid for and the receipt showed.
Atmosphere: 1
Food: 3
Service: 1
Just went through the drive thru and ordered a 4 for 4. I asked for no mayo or tomatoes on my burger and the burger was lathered in mayo and had tomatoes on it. Second ordered a coke to drink with my meal and it is not a coke. The fries and nuggets that came with the meal were cold. We also were told to pull forward and waited over 10 minutes at the door for the food and it was probably just sitting there. I would save your time and go to the other wendy’s in troy.
Atmosphere: 1
Food: 1
Service: 1
I just think their app is annoying!
Atmosphere: 3
Food: 5
Service: 5
Their spicy chicken nuggets were on point! Fresh and fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Food was great, nice and hot. I took a chance by stopping, knowing that only 5 mins left for breakfast but I was not disappointed. Originally I took a break from this location for not having good service, although now I see that was a mistake. This staff that they had this morning 3/06/24 amazed me. Apologetic, and working their butts off. They were really hustling and trying to make everyone happy. This was great to see. I will be back? thanks guys. And you did it all with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Potatoes
Food and service was decent.
Atmosphere: 4
Food: 4
Service: 5
My boyfriend went over there to wendys at night and the lady said they were hiring so he put in a application in and he got an interview for this morning at 9am but the guy with red hair told him they weren't hiring so he didn't give my boyfriend an interview. This guy has been rude to him. You guys really need to hire better people to work at wendys.
This is where customer service comes to die...
Atmosphere: 1
Food: 1
Service: 1
Good luck getting what you actually order almost always something is forgotten or wrong or both. Was double charged for an online order and had to pay again at the window was never refunded.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Pineapple Mango Lemonade
Hamburger was raw tried to call no
Food: 1
Restaurantji Recommends
They are always happy to serve some fresh hot damn good food and prices are great as well ?Kid-friendliness: They're very kid friendlyWheelchair accessibility: Yes easy access to the building
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Stack, Double Stack, Wendy’S French Fries, Baconator Combo, Baconator, Wendy’S Baked Potatoes
Half of them are still in high school which is underage so can understand that but some are just lazy or are very physically slow or not trained at all. Tables are not always cleaned and the street druggies and homeless really should just stay outside and kept out of public bathrooms.
Atmosphere: 1
Food: 4
Service: 3
Extremely slow service and cold food. Cold inside.
Atmosphere: 1
Food: 2
Service: 1
Disgusting food. Bad service. Food tasted and looked days old. When you ask for fresh, they give you crap about it. Troy would be better off if they just closed. Both locations in Troy suck. If I could give 0 stars, I would.
Quick service. Great staff & always good food