Very happy with my sandwich and soup! When something went wrong with another person with me's sandwich they didn't hesitate to make it right. They were apologetic especially since it was a sensitivity issue and they remade the sandwich without that ingredient.Fantastic staff, great food, and an overall good experience.I look forward to coming back!Kid-friendliness: Very kid friendly! They have great kid meal options.
Atmosphere: 5
Food: 5
Service: 5
Larry Bailey
Nathan was very helpful in ordering got a roast beef an cheese ? OMG ate at Cabela's parking lot and returned to order more best sandwich shop I have ever been to would highly recommend them thanks for your patience while I decided what to
Atmosphere: 5
Food: 5
Service: 5
Bill Lung
It's a wonderful place for a sandwich. Please give them a chance to make a perfect sandwich, with EXACTLY what you want on it! I don't think that you will regret your decision!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Jade
My first time there, my order got switched by mistake. I made it all the way home and then realized. They remade my sandwich when I came back so I had a fresh one without me having to ask. They gave me a fresh drink and a free cookie upon request for my trouble. The meatball sandwich was okay. I’ve tried the chicken club since then and it was really good so I would recommend that.
Atmosphere: 4
Food: 3
Service: 5
Austin Mercury
Potentially Great, But Customer Service Falls ShortI recently dined at this establishment and found it to have great potential. The menu offers a variety of appealing options, including the broccoli cheddar soup and meditation sandwich, which were both highlights. The garden salad and chicken salad melt also pleased my taste buds, reflecting a commendable culinary effort.However, where this place falls considerably short is in the realm of customer interaction. It's evident that there's a lack of an effective order tracking system. This deficiency could become a significant issue during peak hours or busy weekends.The absence of a ticket system left orders disorganized. It's frustrating to place an order, see cold toppings added, receive your food, and then be asked what you ordered. As a customer, I shouldn't have to reiterate my order; it should be known once I've placed it. A basic ticket system at the order counter could rectify this issue, sending orders seamlessly to the point of sale.In summary, the food has great potential, but the shortcomings in customer interaction are a notable drawback. Implementing a simple ticket system could greatly enhance the dining experience and make it more business-savvy.Vegetarian options: Very customizable
Recommended dishes: Chicken Salad, Mediterranean
Juan N.
Food was good but expensive then find out the sub is actually only 5 1/2 inches long. All the businesses getting worse.
Jay B
Great sammich! Kayla made my day when she saw my stickers and offered up some cool Potbelly stickers for my laptop. Food was great and service personalized what more can you ask for.Parking: Plenty of ample parking even if in the large Cabela’s lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Italiano
Dora A
Great food and quick drive
Atmosphere: 5
Food: 5
Service: 5
Justin Ayles
This team is KILLING it. They don't just wait for your sandwich to get done cooking before they take down your toppings and stuff. They get you out of the line asap. Outstanding drive.
I've come in every day this week for dinner on my company travel. I don't have this place back home and thought I'd give it a try, and I am so glad I did. I know it's just a sandwich shop, but the staff has been super welcoming, patient (I have never seen their menu), fast to put everything together, and the food tastes amazing. I've tried a different sandwich every day, and I haven't had anything that I didn't like. I hope you guys keep up the great work, and thanks for adding some comfort and consistency to my work trip!!
Atmosphere: 5
Food: 5
Service: 5
JD Long
I have found my new favorite sandwich. Turkey & Swiss. I add Mayo and Avocado. Simple & Potbelly does it right!!
Atmosphere: 5
Food: 5
Service: 5
Jonathon N.
My wife and I both agree the taste is lacking. There is just something about the overall flavor that leaves something to be desired. We've visited twice and each outcome was the same. The service was amazing and quick. The place seemed clean. They have a drive thru which is convenient. Lastly, the selection of bottled soda is pretty cool.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: A Wreck
Anon X
Did not receive a free sandwich after signing up with app and buying 3 sandwiches. It shows my recent order and I was told it would show up on next order. It did not. I'll change my review if they fix this. *edit. They lie and would not fix their error.
Mandy Dickson
Our first time trying this place as a family today. Everything was delicious, with fresh ingredients. Friendly staff and clean restaurant!
Always pleasant service
Atmosphere: 5
Food: 5
Service: 5
Very happy with my sandwich and soup! When something went wrong with another person with me's sandwich they didn't hesitate to make it right. They were apologetic especially since it was a sensitivity issue and they remade the sandwich without that ingredient.Fantastic staff, great food, and an overall good experience.I look forward to coming back!Kid-friendliness: Very kid friendly! They have great kid meal options.
Atmosphere: 5
Food: 5
Service: 5
Nathan was very helpful in ordering got a roast beef an cheese ? OMG ate at Cabela's parking lot and returned to order more best sandwich shop I have ever been to would highly recommend them thanks for your patience while I decided what to
Atmosphere: 5
Food: 5
Service: 5
It's a wonderful place for a sandwich. Please give them a chance to make a perfect sandwich, with EXACTLY what you want on it! I don't think that you will regret your decision!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
My first time there, my order got switched by mistake. I made it all the way home and then realized. They remade my sandwich when I came back so I had a fresh one without me having to ask. They gave me a fresh drink and a free cookie upon request for my trouble. The meatball sandwich was okay. I’ve tried the chicken club since then and it was really good so I would recommend that.
Atmosphere: 4
Food: 3
Service: 5
Potentially Great, But Customer Service Falls ShortI recently dined at this establishment and found it to have great potential. The menu offers a variety of appealing options, including the broccoli cheddar soup and meditation sandwich, which were both highlights. The garden salad and chicken salad melt also pleased my taste buds, reflecting a commendable culinary effort.However, where this place falls considerably short is in the realm of customer interaction. It's evident that there's a lack of an effective order tracking system. This deficiency could become a significant issue during peak hours or busy weekends.The absence of a ticket system left orders disorganized. It's frustrating to place an order, see cold toppings added, receive your food, and then be asked what you ordered. As a customer, I shouldn't have to reiterate my order; it should be known once I've placed it. A basic ticket system at the order counter could rectify this issue, sending orders seamlessly to the point of sale.In summary, the food has great potential, but the shortcomings in customer interaction are a notable drawback. Implementing a simple ticket system could greatly enhance the dining experience and make it more business-savvy.Vegetarian options: Very customizable
Recommended dishes: Chicken Salad, Mediterranean
Food was good but expensive then find out the sub is actually only 5 1/2 inches long. All the businesses getting worse.
Great sammich! Kayla made my day when she saw my stickers and offered up some cool Potbelly stickers for my laptop. Food was great and service personalized what more can you ask for.Parking: Plenty of ample parking even if in the large Cabela’s lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Italiano
Great food and quick drive
Atmosphere: 5
Food: 5
Service: 5
This team is KILLING it. They don't just wait for your sandwich to get done cooking before they take down your toppings and stuff. They get you out of the line asap. Outstanding drive.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've come in every day this week for dinner on my company travel. I don't have this place back home and thought I'd give it a try, and I am so glad I did. I know it's just a sandwich shop, but the staff has been super welcoming, patient (I have never seen their menu), fast to put everything together, and the food tastes amazing. I've tried a different sandwich every day, and I haven't had anything that I didn't like. I hope you guys keep up the great work, and thanks for adding some comfort and consistency to my work trip!!
Atmosphere: 5
Food: 5
Service: 5
I have found my new favorite sandwich. Turkey & Swiss. I add Mayo and Avocado. Simple & Potbelly does it right!!
Atmosphere: 5
Food: 5
Service: 5
My wife and I both agree the taste is lacking. There is just something about the overall flavor that leaves something to be desired. We've visited twice and each outcome was the same. The service was amazing and quick. The place seemed clean. They have a drive thru which is convenient. Lastly, the selection of bottled soda is pretty cool.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: A Wreck
Did not receive a free sandwich after signing up with app and buying 3 sandwiches. It shows my recent order and I was told it would show up on next order. It did not. I'll change my review if they fix this. *edit. They lie and would not fix their error.
Our first time trying this place as a family today. Everything was delicious, with fresh ingredients. Friendly staff and clean restaurant!