Didnt cut my pizza right, no sauce on wings, forgot my 2 liter and was super late on top of that, pizza had no flavor on the crust like I ordered, I'm genuinely over this pizza place.
Andrew Swetnam
Location always gets our order correct, the staff is always friendly, and the pizza is consistently good. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Brand
"I recently had the pleasure of receiving a pizza delivery from Charles Brumlow, and the experience was notably commendable. Charles ensured the pizza arrived not just in a timely manner but also in perfect condition, capturing the essence of freshness one would expect straight from the oven. His proactive communication regarding the delivery status was a highlight, providing accurate updates that set the stage for a seamless experience. The care taken in handling the pizza was evident, with every topping in place, underscoring Charles's attention to detail and commitment to customer satisfaction. He displayed professionalism and courtesy that enhanced the overall experience, making it both pleasant and memorable. While the service was exceptional, one area for improvement would be refining the contactless delivery process to better adhere to safety protocols, ensuring customer peace of mind. Charles's dedication to delivering not just a product but an exceptional service experience shines through, making me look forward to future deliveries from him and confidently recommending his service to others."
Atmosphere: 5
Food: 5
Service: 5
Maddie Murphy
So delicious got a cheese pizza so fresh too!
Atmosphere: 5
Food: 5
Service: 5
M
So delicious got a cheese pizza so fresh too!
Atmosphere: 5
Food: 5
Service: 5
Keith Adams
Shakaroni was large and tasty. Garlic dip is the best. Got take out and always on
Atmosphere: 4
Food: 4
Service: 5
Mitchell Queen
Why aren’t more people at papa John’s in Westerville I feel like it’s too good of a place and too little people go there. I love papa John’s the pizza is the best there and the breadsticks are sooo good. If your reading this and you think that too like it if your not yet ready if you know yet go down there in Westerville to eat their goood papa John’s I love you papa John.
Atmosphere: 5
Food: 5
Service: 5
Jill Hymer
I ordered a jack o lantern pizza to be delivered to my son at Otterbein University. I placed my order around 3 pm with the actual people that work at this store. Discussed it was going to Otterbein University. Said it was in west home st. He confirmed that it was okay to deliver there. Delivery was scheduled for 7pm. I called around 7:20 to see where it was. Turns out it is out of their delivery area but NO ONE EVER CALLED TO TELL ME THIS IN THE 4 hours!!! Never! They realized they couldn’t Mt deliver but never called to tell me. I was furious!!!! Their customer service is horrible! The person I spoke to wasn’t even that concerned about it. Awful store!!!!
Atmosphere: 1
Food: 1
Service: 1
Sayeed Sheikh
My recent experience with Papa John's Pizza was a bit disappointing. The pizza I received seemed undercooked, and the veggies were completely raw. I've had better pizzas from them in the past, so I hope this was just an off day. I'll give them another chance, but this particular order didn't meet their usual standards.
SWOLLEN JIM
Food was looking like hot garbage. You CANNOT have eyeballs and serve pizza like this, it's not possible....but here we are.....hot garbage...should have read some reviews b4
Had a pizza and drink ordered to my hotel room, was watching for delivery, called back, I had missed delivery...instead of making a fresh pizza I got cold pizza and warm drinks! For $27!!!Usually good...won't order there again.
Atmosphere: 1
Food: 1
Service: 1
Tim Van Kirk
Ordered carry out. They didn't give me my pop or my extra shipping success I ordered. Place is
Service: 1
Todd Mumford
They will frequently not bring what you order. You tell the delivery guy it's wrong and he just shrugs and leaves. You double check the receipt, turns out I'm not crazy. They just are bad at what they
Atmosphere: 3
Food: 3
Service: 1
Luxe Escape Day Spa
I wanted to wait and do my review after I calmed down about my experience with Papa Johns.I wanted to do something special for my girls at the Mason Anthony School of Cosmetology and order pizza for my 40 students. I ordered at 11am and specifically said I need those pizzas by 12:15 because my girls have lunch from 12:30-1pm. I also asked for plates and napkins. 12:15 goes by, no pizzas, 12:30 goes by, no pizzas, I call and the manager tells me they got swamped and delivery is on its way. Delivery gets to the school at 12:52 and brings the pizza with no plates. Like come on, who gets 8 pizzas and no plates?? When I said to the driver “you didn’t bring us plates?” His reply back was “Enjoy” and walked away. Enjoy what? Late pizza and eat in our hands? I called the manager said she would call back. No discounts, no refunds, nothing. Customer service was horrible and I will NEVER order from Papa Johns again! I provide services and would never treat my client the way they treated me after spending $200 of my own money to do something nice for the girls in my Esthetic class. Very poor service. We won’t be ordering Pizza again. At least not from there.
Dan CR
Wanted to try this location service, I better stay away. They vacuum the kitchen while making pizzas lolParking: If it's late and the 3 spots in front taken, you gotta park in the back but get into the place using the front door despite there's a back door
Didnt cut my pizza right, no sauce on wings, forgot my 2 liter and was super late on top of that, pizza had no flavor on the crust like I ordered, I'm genuinely over this pizza place.
Location always gets our order correct, the staff is always friendly, and the pizza is consistently good. Thank you!
Atmosphere: 5
Food: 5
Service: 5
"I recently had the pleasure of receiving a pizza delivery from Charles Brumlow, and the experience was notably commendable. Charles ensured the pizza arrived not just in a timely manner but also in perfect condition, capturing the essence of freshness one would expect straight from the oven. His proactive communication regarding the delivery status was a highlight, providing accurate updates that set the stage for a seamless experience. The care taken in handling the pizza was evident, with every topping in place, underscoring Charles's attention to detail and commitment to customer satisfaction. He displayed professionalism and courtesy that enhanced the overall experience, making it both pleasant and memorable. While the service was exceptional, one area for improvement would be refining the contactless delivery process to better adhere to safety protocols, ensuring customer peace of mind. Charles's dedication to delivering not just a product but an exceptional service experience shines through, making me look forward to future deliveries from him and confidently recommending his service to others."
Atmosphere: 5
Food: 5
Service: 5
So delicious got a cheese pizza so fresh too!
Atmosphere: 5
Food: 5
Service: 5
So delicious got a cheese pizza so fresh too!
Atmosphere: 5
Food: 5
Service: 5
Shakaroni was large and tasty. Garlic dip is the best. Got take out and always on
Atmosphere: 4
Food: 4
Service: 5
Why aren’t more people at papa John’s in Westerville I feel like it’s too good of a place and too little people go there. I love papa John’s the pizza is the best there and the breadsticks are sooo good. If your reading this and you think that too like it if your not yet ready if you know yet go down there in Westerville to eat their goood papa John’s I love you papa John.
Atmosphere: 5
Food: 5
Service: 5
I ordered a jack o lantern pizza to be delivered to my son at Otterbein University. I placed my order around 3 pm with the actual people that work at this store. Discussed it was going to Otterbein University. Said it was in west home st. He confirmed that it was okay to deliver there. Delivery was scheduled for 7pm. I called around 7:20 to see where it was. Turns out it is out of their delivery area but NO ONE EVER CALLED TO TELL ME THIS IN THE 4 hours!!! Never! They realized they couldn’t Mt deliver but never called to tell me. I was furious!!!! Their customer service is horrible! The person I spoke to wasn’t even that concerned about it. Awful store!!!!
Atmosphere: 1
Food: 1
Service: 1
My recent experience with Papa John's Pizza was a bit disappointing. The pizza I received seemed undercooked, and the veggies were completely raw. I've had better pizzas from them in the past, so I hope this was just an off day. I'll give them another chance, but this particular order didn't meet their usual standards.
Food was looking like hot garbage. You CANNOT have eyeballs and serve pizza like this, it's not possible....but here we are.....hot garbage...should have read some reviews b4
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Had a pizza and drink ordered to my hotel room, was watching for delivery, called back, I had missed delivery...instead of making a fresh pizza I got cold pizza and warm drinks! For $27!!!Usually good...won't order there again.
Atmosphere: 1
Food: 1
Service: 1
Ordered carry out. They didn't give me my pop or my extra shipping success I ordered. Place is
Service: 1
They will frequently not bring what you order. You tell the delivery guy it's wrong and he just shrugs and leaves. You double check the receipt, turns out I'm not crazy. They just are bad at what they
Atmosphere: 3
Food: 3
Service: 1
I wanted to wait and do my review after I calmed down about my experience with Papa Johns.I wanted to do something special for my girls at the Mason Anthony School of Cosmetology and order pizza for my 40 students. I ordered at 11am and specifically said I need those pizzas by 12:15 because my girls have lunch from 12:30-1pm. I also asked for plates and napkins. 12:15 goes by, no pizzas, 12:30 goes by, no pizzas, I call and the manager tells me they got swamped and delivery is on its way. Delivery gets to the school at 12:52 and brings the pizza with no plates. Like come on, who gets 8 pizzas and no plates?? When I said to the driver “you didn’t bring us plates?” His reply back was “Enjoy” and walked away. Enjoy what? Late pizza and eat in our hands? I called the manager said she would call back. No discounts, no refunds, nothing. Customer service was horrible and I will NEVER order from Papa Johns again! I provide services and would never treat my client the way they treated me after spending $200 of my own money to do something nice for the girls in my Esthetic class. Very poor service. We won’t be ordering Pizza again. At least not from there.
Wanted to try this location service, I better stay away. They vacuum the kitchen while making pizzas lolParking: If it's late and the 3 spots in front taken, you gotta park in the back but get into the place using the front door despite there's a back door
Atmosphere: 1
Food: 3
Service: 1