I've only been here once and while my food was decent I'm not sure I'd return due to the way the shop runs. I ordered online and was shocked to see 15-30 minutes until it was ready since it was just chicken tenders and fries but I assume they fry them when you order, right? Well the lack of crisp in the fries and the moderately warm temperature of the chicken would say otherwise. I also wish I'd known the cheese fries were going to be doused in cheese sauce making them wayyyy too salty. I thought it was shredded cheese or at least a cup of cheese sauce. While these weren't my favorite I do think the fries would be good on their own. The chicken tenders were good, pretty run of the mill but the seasoning was nice and there was a good amount. Everyone raves about their ranch but I didn't think it was anything special. Overall the food was decent but the wait is really not ideal for fast food type of food. I may be back but I can't say for certain.
Magdala P.
Food is amazing and everybody is nice, clean places I hardly recommend, the sauces are good Absolutely great services they never complain about anything
Ian M.
So fire. Changed my life. The fries are so good. So fire. Workers are kind. Environment is cool.
Rachel Raines
The workers at this Wingstop are unprofessional and customer service 100% horrible. The young African guy with the beard at the counter needs to be fired he's rude, threatening, and unprofessional. I will NEVER come back to this location! I would give a -0 if I could.
Atmosphere: 1
Food: 1
Service: 1
Lanette Harbin
Love the wing stop in Westerville. They listen to how I like my wings done. PERFECT ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Johnny Ringo
I ordered and paid extra for 5 drums. When I checked my order it was 3 wings and 2 drums so I went back in to get it corrected. Staff was very rude and the person who took my order acted like he didn't remember what I ordered. Food was okay but I probably won't return because of the service.
Atmosphere: 3
Food: 3
Service: 2
Joel Brejda
Ordered in person not on the phone. Staff was helpful and friendly, food was ready quickly in only 5ish minutes from placing our order. Staff get bonus points for adding an extra sauce and undercharging us $5 which I didn't notice until we got home. Wings themselves were good but they lose a whole star for how bad the fries were. Seriously were they just coated in cooking spray and then microwaved for 30 seconds? Would recommend on the whole but skip the fries
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Boneless Wings
Marissa Penson
very disappointed. I ordered tons of food from here and came back home with no ranch. not really happy about that.
Brandon W.
Absolute trash. I didn't even wait for my order. Just left. Disgusting. I wouldn't eat here if I was starving to death. And that's the truth. This isn't an exaggeration. This joint is fkn disgusting.
Tyler J.
Not sure why they have a low rating.... 10 stars!!! Everyone is beyond kind and the location is extremely clean! Thank you for a fantastic experience
customer service is horrible. I came here just tryna grab something quick to eat I live 5 min away. I ordered my order around 8:00pm, on the website it says it would be 16-30 min so I’m like cool. 30 min pass I’m still waiting, a hour pass still waiting, another 30 min pass, i asked the cashier 4 different times after my order was due if it was ready, she kept saying “they still making it” for almost 2 hours tho?? They don’t make no sense. why not double check or go into the back after seeing me sit here this long and come in before several customers you’ve already served who clearly ordered after me. I asked for a refund and it wasn’t no “sorry for the wait” no type of hospitality whatsoever, if any thing they was acting like I was getting on they nerves for asking for a refund, I wasn’t being rude when I should have and they act like I said something crazy. Not the first time something like this has happened there I will never be back the one on Morse is better anyway.
Atmosphere: 1
Food: 1
Service: 1
D R.
customer service is horrible. I came here just tryna grab something quick to eat I live 5 min away. I ordered my order around 8:00pm, on the website it says it would be 16-30 min so I'm like cool. 30 min pass I'm still waiting, a hour pass still waiting, another 30 min pass, i asked the cashier 4 different times after my order was due if it was ready, she kept saying "they still making it" for almost 2 hours tho?? They don't make no sense. why not double check or go into the back after seeing me sit here this long and come in before several customers you've already served who clearly ordered after me. I asked for a refund and it wasn't no "sorry for the wait" no type of hospitality whatsoever, if any thing they was acting like I was getting on they nerves for asking for a refund, I wasn't being rude when I should have and they act like I said something crazy. Not the first time something like this has happened there I will never be back the one on Morse is better anyway
Jason N
Terrible customer service, charged me for food I didn’t want, long wait.I would give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Missy Greater
The black bearded guy at the counter is rude. I’m the photo you see feathers hair all on the wings. This is what I saw when I opened my to go container which tells me they saw it too when they put it in there. And in my daughter’s box she only received 9 out the 10 pc I ordered for her and they too had feathers.Food was good and hot. I don’t blame them for the long wait time, it’s holiday season so no blame there it’s to be expected we have to be patient. Just give us a better experience of service and no feathers.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Classic, Seasoned Fries
faith hurlbutt
Anyone else ever get so irritated when you pay extra for a sauce and they don’t even give you the ones that come with the meal. Sat there for 8 mins just to be questioned about the name on my order. Love the food but don’t like the service.
I've only been here once and while my food was decent I'm not sure I'd return due to the way the shop runs. I ordered online and was shocked to see 15-30 minutes until it was ready since it was just chicken tenders and fries but I assume they fry them when you order, right? Well the lack of crisp in the fries and the moderately warm temperature of the chicken would say otherwise. I also wish I'd known the cheese fries were going to be doused in cheese sauce making them wayyyy too salty. I thought it was shredded cheese or at least a cup of cheese sauce. While these weren't my favorite I do think the fries would be good on their own. The chicken tenders were good, pretty run of the mill but the seasoning was nice and there was a good amount. Everyone raves about their ranch but I didn't think it was anything special. Overall the food was decent but the wait is really not ideal for fast food type of food. I may be back but I can't say for certain.
Food is amazing and everybody is nice, clean places I hardly recommend, the sauces are good Absolutely great services they never complain about anything
So fire. Changed my life. The fries are so good. So fire. Workers are kind. Environment is cool.
The workers at this Wingstop are unprofessional and customer service 100% horrible. The young African guy with the beard at the counter needs to be fired he's rude, threatening, and unprofessional. I will NEVER come back to this location! I would give a -0 if I could.
Atmosphere: 1
Food: 1
Service: 1
Love the wing stop in Westerville. They listen to how I like my wings done. PERFECT ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I ordered and paid extra for 5 drums. When I checked my order it was 3 wings and 2 drums so I went back in to get it corrected. Staff was very rude and the person who took my order acted like he didn't remember what I ordered. Food was okay but I probably won't return because of the service.
Atmosphere: 3
Food: 3
Service: 2
Ordered in person not on the phone. Staff was helpful and friendly, food was ready quickly in only 5ish minutes from placing our order. Staff get bonus points for adding an extra sauce and undercharging us $5 which I didn't notice until we got home. Wings themselves were good but they lose a whole star for how bad the fries were. Seriously were they just coated in cooking spray and then microwaved for 30 seconds? Would recommend on the whole but skip the fries
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Boneless Wings
very disappointed. I ordered tons of food from here and came back home with no ranch. not really happy about that.
Absolute trash. I didn't even wait for my order. Just left. Disgusting. I wouldn't eat here if I was starving to death. And that's the truth. This isn't an exaggeration. This joint is fkn disgusting.
Not sure why they have a low rating.... 10 stars!!! Everyone is beyond kind and the location is extremely clean! Thank you for a fantastic experience
Restaurantji Recommends
customer service is horrible. I came here just tryna grab something quick to eat I live 5 min away. I ordered my order around 8:00pm, on the website it says it would be 16-30 min so I’m like cool. 30 min pass I’m still waiting, a hour pass still waiting, another 30 min pass, i asked the cashier 4 different times after my order was due if it was ready, she kept saying “they still making it” for almost 2 hours tho?? They don’t make no sense. why not double check or go into the back after seeing me sit here this long and come in before several customers you’ve already served who clearly ordered after me. I asked for a refund and it wasn’t no “sorry for the wait” no type of hospitality whatsoever, if any thing they was acting like I was getting on they nerves for asking for a refund, I wasn’t being rude when I should have and they act like I said something crazy. Not the first time something like this has happened there I will never be back the one on Morse is better anyway.
Atmosphere: 1
Food: 1
Service: 1
customer service is horrible. I came here just tryna grab something quick to eat I live 5 min away. I ordered my order around 8:00pm, on the website it says it would be 16-30 min so I'm like cool. 30 min pass I'm still waiting, a hour pass still waiting, another 30 min pass, i asked the cashier 4 different times after my order was due if it was ready, she kept saying "they still making it" for almost 2 hours tho?? They don't make no sense. why not double check or go into the back after seeing me sit here this long and come in before several customers you've already served who clearly ordered after me. I asked for a refund and it wasn't no "sorry for the wait" no type of hospitality whatsoever, if any thing they was acting like I was getting on they nerves for asking for a refund, I wasn't being rude when I should have and they act like I said something crazy. Not the first time something like this has happened there I will never be back the one on Morse is better anyway
Terrible customer service, charged me for food I didn’t want, long wait.I would give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
The black bearded guy at the counter is rude. I’m the photo you see feathers hair all on the wings. This is what I saw when I opened my to go container which tells me they saw it too when they put it in there. And in my daughter’s box she only received 9 out the 10 pc I ordered for her and they too had feathers.Food was good and hot. I don’t blame them for the long wait time, it’s holiday season so no blame there it’s to be expected we have to be patient. Just give us a better experience of service and no feathers.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Classic, Seasoned Fries
Anyone else ever get so irritated when you pay extra for a sauce and they don’t even give you the ones that come with the meal. Sat there for 8 mins just to be questioned about the name on my order. Love the food but don’t like the service.
Atmosphere: 2
Food: 5
Service: 2