I have been coming here for years and even after they moved from North OlmstedAlways been greatThe last few times the women at the order counter just needs to be more friendlyShe is very abrupt and has a frown on her face and is very loudMaybe this will help her realize that if she smiles and and asked in a more friendly manner it will go a long way with the customers
Food: 4
Service: 3
Julie Chlepciak
As usual everything was amazing. The bagels are made fresh and the farmhouse sandwiches is every breakfast staple rolled into one item. I highly recommend trying this if you have not. They close at 2pm so it’s not always easy to make it there but when I can make it, we always have a good experience.
Atmosphere: 5
Food: 5
Service: 5
Ophelia Silva
this has been my go-to breakfast place on workday mornings, staff is always super friendly, i do wish that Bruegger's had more vegan spread options but most of the bagels themselves are vegan and deliciousVegetarian options: bagels themselves are mostly vegan, very few spreads are
Atmosphere: 5
Food: 5
Service: 5
Shawn McGee
Food good. But waited 25 min for order and really wasn't that busy. Be prepared to get a coffee and wait.
Atmosphere: 1
Food: 5
Service: 1
Barry Saxon
They have lousy hours. They close at 2:00 p.m.
Atmosphere: 2
Food: 5
Service: 5
Madi Bollon
Love going in every other day and the lady's that work there know what I want which is the best. Having a nice everything bagel that is still warm and crunchy is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels 3
Nancy H.
Great bagels... probably as close to New York any chain I have found. Definitely took care of my "real" bagel craving and a super friendly staff!
Anne Stein
Even though it was Christmas Eve and they were very busy, the girl cooked our order for us because they were out of the kind we needed. I am very grateful to her for cooking an extra batch for us.
Atmosphere: 5
Food: 5
Service: 5
Sara C.
One of my favorite breakfast sandwiches. Love their bagels with just cream cheese as well. Ordered through doordash and it came still steaming hot & fresh! Highly recommend grabbing a bagel sandwich from here :)
Music Maker
Best bagels in Westlake, no question. Highly recommend the Everything or the
Came here for the first time today and last. We were excited to try here, but the food was not that impressive. We decided to try the twice baked hash brown and it was soggy and cold, didn't taste baked at all. The whole establishment was rundown looking and dirty. We sat down to eat but slowly lost appetite at how disappointing the food was as well as our surroundings. The staff wasn't that friendly. Would not recommend.
Ordered online for pickup. I arrived at the store about 20 minutes later, around when the app told me my order would be ready. I asked if my order was ready and the woman at the checkout area told me that it was “going to be a while.” When I asked what that meant, she said she wasn’t sure, maybe half an hour. I was a little annoyed but just said ok, as it was a large order and they were busy. So I came back a half hour later only to be told she had “forgotten” about the order and I would have to wait until it got less busy, even though my order was prepaid and it had now been over an hour since I had placed it. She wouldn’t tell me how much longer it would take. All would have been forgiven if she had apologized for the wait, but she acted as though it was my fault for placing a large order online during a busy time. She offered no apology of any kind. I asked for a refund and left with nothing. Never returning to this location again.
Atmosphere: 3
Food: 3
Service: 1
Christel E.
I tried Brueggers for the first time the other day. I wanted a western on an everything bagel but they ran out of everything bagels. Cockys would never. I opted for the garlic bagel instead. It was pretty good. The service wasn’t up to par but the food was ok. I’d rather go a little further for a better atmosphere, staff, and better food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Western
Tommy May
Ordered on DoorDash for pickup. They were 30 minutes late to the time they said it would be done. When I asked them about the order they said “they don’t have it in their system” and refused to make the food even after showing them my phone and that I already paid.A good business might have offered to make the food or do something, but instead my son and I walked away empty handed after waiting for the food. Rude employees, terrible customer service, and I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Duggie
Staff was super nice and friendly! The bagel and bagel sandwich we got were awesome!We’ll be back :)
I have been coming here for years and even after they moved from North OlmstedAlways been greatThe last few times the women at the order counter just needs to be more friendlyShe is very abrupt and has a frown on her face and is very loudMaybe this will help her realize that if she smiles and and asked in a more friendly manner it will go a long way with the customers
Food: 4
Service: 3
As usual everything was amazing. The bagels are made fresh and the farmhouse sandwiches is every breakfast staple rolled into one item. I highly recommend trying this if you have not. They close at 2pm so it’s not always easy to make it there but when I can make it, we always have a good experience.
Atmosphere: 5
Food: 5
Service: 5
this has been my go-to breakfast place on workday mornings, staff is always super friendly, i do wish that Bruegger's had more vegan spread options but most of the bagels themselves are vegan and deliciousVegetarian options: bagels themselves are mostly vegan, very few spreads are
Atmosphere: 5
Food: 5
Service: 5
Food good. But waited 25 min for order and really wasn't that busy. Be prepared to get a coffee and wait.
Atmosphere: 1
Food: 5
Service: 1
They have lousy hours. They close at 2:00 p.m.
Atmosphere: 2
Food: 5
Service: 5
Love going in every other day and the lady's that work there know what I want which is the best. Having a nice everything bagel that is still warm and crunchy is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels 3
Great bagels... probably as close to New York any chain I have found. Definitely took care of my "real" bagel craving and a super friendly staff!
Even though it was Christmas Eve and they were very busy, the girl cooked our order for us because they were out of the kind we needed. I am very grateful to her for cooking an extra batch for us.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite breakfast sandwiches. Love their bagels with just cream cheese as well. Ordered through doordash and it came still steaming hot & fresh! Highly recommend grabbing a bagel sandwich from here :)
Best bagels in Westlake, no question. Highly recommend the Everything or the
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Came here for the first time today and last. We were excited to try here, but the food was not that impressive. We decided to try the twice baked hash brown and it was soggy and cold, didn't taste baked at all. The whole establishment was rundown looking and dirty. We sat down to eat but slowly lost appetite at how disappointing the food was as well as our surroundings. The staff wasn't that friendly. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bottled Water, Twice Baked Hashbrown, Egg Ham & Cheese
Ordered online for pickup. I arrived at the store about 20 minutes later, around when the app told me my order would be ready. I asked if my order was ready and the woman at the checkout area told me that it was “going to be a while.” When I asked what that meant, she said she wasn’t sure, maybe half an hour. I was a little annoyed but just said ok, as it was a large order and they were busy. So I came back a half hour later only to be told she had “forgotten” about the order and I would have to wait until it got less busy, even though my order was prepaid and it had now been over an hour since I had placed it. She wouldn’t tell me how much longer it would take. All would have been forgiven if she had apologized for the wait, but she acted as though it was my fault for placing a large order online during a busy time. She offered no apology of any kind. I asked for a refund and left with nothing. Never returning to this location again.
Atmosphere: 3
Food: 3
Service: 1
I tried Brueggers for the first time the other day. I wanted a western on an everything bagel but they ran out of everything bagels. Cockys would never. I opted for the garlic bagel instead. It was pretty good. The service wasn’t up to par but the food was ok. I’d rather go a little further for a better atmosphere, staff, and better food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Western
Ordered on DoorDash for pickup. They were 30 minutes late to the time they said it would be done. When I asked them about the order they said “they don’t have it in their system” and refused to make the food even after showing them my phone and that I already paid.A good business might have offered to make the food or do something, but instead my son and I walked away empty handed after waiting for the food. Rude employees, terrible customer service, and I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Staff was super nice and friendly! The bagel and bagel sandwich we got were awesome!We’ll be back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western