Went through the drive-thru, food was correct, service was decently fast. My only complaint was we were not asked about or given any sauces for our nugget meals.
Atmosphere: 3
Food: 4
Service: 4
Shelbee Bohuslavicky
Change your
Atmosphere: 2
Food: 1
Service: 2
James Brown
Just had a truly distasteful experience at the McDonald's drive-through. The older Hispanic lady who served us was unfortunately quite rude and unprofessional. We ordered multiple burgers, but one was missing from the bag. We realized this almost immediately and looped back around to correct the error.Instead of a simple apology and correction, we were met with a change of story from her. She initially claimed she'd placed four burgers in the bag, then changed it to five. (We had two number 7 cheeseburger meals - one of which was special instructions that we received one of and a quarter pounder meal)Furthermore, she addressed us in a raised, disrespectful tone, talking down to us as if we were trying to cheat the system.To add insult to injury, she had us empty out all the bags in front of her to 'prove' our claim. After a prolonged discussion, she finally handed over the missing burger. While I understand that everyone can have bad days, there's no excuse for such poor customer service.McDonalds, please train your staff to handle such situations with grace and respect. It's not about the missing burger, it's about the way we were treated. We are customers, not culprits.The fries were fresh; the burgers were just fine, once we received them all. Food was normal McDonald’s standards.#CustomerServiceFail #McDonalds
Atmosphere: 1
Food: 4
Service: 1
Jackie O.
Service is absolutely horrible.
John Robinson
Excellent Breakfast, Lunch & Dinner and Great Service Alright ?
Atmosphere: 5
Food: 5
Service: 5
Barbara Evans
Good for fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Alex Lov
I order food and I said no lettuce and they can’t even follow simple instructions and they want to get paid more how in the world should lazy people that can’t follow simple instructions get paid more..
Twila Bond
Fries was fresh burger was
Food: 2
Service: 2
Kenn McCully
Careful when pulling in from Elm, there is a dip! Otherwise, it's a better than average location! Food is always good temp, rarely ever out of stock when I visit for lunch. Lines aren't very long most visits.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich, French Fries, Cheeseburger
William Gilliam
A bit slow and disorganized, need some better training about online orders, food was
I came in and asked for extra cheese on my burger and they hooked it up!!! Very quick and it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
BLB
Terrible service. Waited in the drive thru and no response from the speaker. Made a mobile order didn’t get food their either. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
snowy room606
didn’t receive my drink and when i came back through to receive what i paid for, they were rude and my drink was so flat it was undrinkable. i’ve also came multiple times in the evening and they refuse to answer the drive through unless YOU say something. they are very happy with you thinking their closed. great way to run a
Atmosphere: 1
Food: 3
Service: 1
Katt Dixon
Always hot frys and burgers hot to never to slow and in our goot time and staff always seem good moods no matter the
Went through the drive-thru, food was correct, service was decently fast. My only complaint was we were not asked about or given any sauces for our nugget meals.
Atmosphere: 3
Food: 4
Service: 4
Change your
Atmosphere: 2
Food: 1
Service: 2
Just had a truly distasteful experience at the McDonald's drive-through. The older Hispanic lady who served us was unfortunately quite rude and unprofessional. We ordered multiple burgers, but one was missing from the bag. We realized this almost immediately and looped back around to correct the error.Instead of a simple apology and correction, we were met with a change of story from her. She initially claimed she'd placed four burgers in the bag, then changed it to five. (We had two number 7 cheeseburger meals - one of which was special instructions that we received one of and a quarter pounder meal)Furthermore, she addressed us in a raised, disrespectful tone, talking down to us as if we were trying to cheat the system.To add insult to injury, she had us empty out all the bags in front of her to 'prove' our claim. After a prolonged discussion, she finally handed over the missing burger. While I understand that everyone can have bad days, there's no excuse for such poor customer service.McDonalds, please train your staff to handle such situations with grace and respect. It's not about the missing burger, it's about the way we were treated. We are customers, not culprits.The fries were fresh; the burgers were just fine, once we received them all. Food was normal McDonald’s standards.#CustomerServiceFail #McDonalds
Atmosphere: 1
Food: 4
Service: 1
Service is absolutely horrible.
Excellent Breakfast, Lunch & Dinner and Great Service Alright ?
Atmosphere: 5
Food: 5
Service: 5
Good for fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I order food and I said no lettuce and they can’t even follow simple instructions and they want to get paid more how in the world should lazy people that can’t follow simple instructions get paid more..
Fries was fresh burger was
Food: 2
Service: 2
Careful when pulling in from Elm, there is a dip! Otherwise, it's a better than average location! Food is always good temp, rarely ever out of stock when I visit for lunch. Lines aren't very long most visits.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich, French Fries, Cheeseburger
A bit slow and disorganized, need some better training about online orders, food was
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Restaurantji Recommends
Fast, friendly service, fresh food!
Atmosphere: 5
Food: 5
Service: 5
I came in and asked for extra cheese on my burger and they hooked it up!!! Very quick and it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Terrible service. Waited in the drive thru and no response from the speaker. Made a mobile order didn’t get food their either. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
didn’t receive my drink and when i came back through to receive what i paid for, they were rude and my drink was so flat it was undrinkable. i’ve also came multiple times in the evening and they refuse to answer the drive through unless YOU say something. they are very happy with you thinking their closed. great way to run a
Atmosphere: 1
Food: 3
Service: 1
Always hot frys and burgers hot to never to slow and in our goot time and staff always seem good moods no matter the
Atmosphere: 5
Food: 5
Service: 5