I tried the Broken Arrow location when it first opened. I was a regular at the Russo's on Harvard. The new location had terrible service, food was underwhelming and lots of menu items unavailable. Decided to give it a second chance now that it's been open for a while. BIG MISTAKE! The food was disgusting and I'm worried about being sick from it. Never again. Russo's use to be a great place to go. Neither location is worth the money. food quality is poor at best.
Kari Carter
There will never be enough words to describe how great the service was from Anthony. Very professional and outstanding service! He went way beyond what we expected and we appreciated it so very much! He worked very hard to get our food, was knowledgeable about dishes and desserts, got our drinks in a timely matter. His personality was so down to earth. We will definitely be coming back because of Anthony!! Thank you for a great night Anthony with our family!!! You made it possible!
Atmosphere: 5
Food: 5
Service: 5
Joseph Guarino
Over priced and when you order to go you do not get bread or a
Atmosphere: 1
Food: 5
Service: 1
carol gates
Very good food, courteous staff, the chef was throwing dough in the air during our visit. Very fresh ingredients. Looking forward to trying the Pizza. Mozzarella sticks very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrata Gnocchi, Spaghetti and Meatballs
Nicole Phillips
I went to Russo’s because it was the day before Thanksgiving, and it was only 3:30 in the afternoon. I figured they wouldn’t be that busy. That was correct. I had requested it be ready at a specific time when I got to the restaurant there was absolutely nobody in there and their waiters and waitresses were running around. Just trying to prepare the restaurant for what they felt was going to be a busy evening. when I asked for my order, they looked at me stunned and said oh it’s being worked on. About five or 10 minutes later someone comes back and says oh I’m sorry we haven’t even started your order yet. Mind you the cook or whatever was on a personal phone call on a company phone line while I’m standing there and my pizza not ready. While it may sound petty and crazy, I’m very frustrated because the quality of the pizza was terrible. the girl behind the counter just seems very confused and not sure what to do about the situation so they offered me a free dessert which I declined because if I wanted a dessert I would have requested it. I am more frustrated at the fact that I had to wait an additional half hour for my pizza when it should’ve been ready when I got there. I did not want to be in the way when they were having an extremely busy evening. So needless to say they’ve lost my business since the last time I went there pizza wasn’t the great quality that it was the very first time I went, and their clam chowder was terrible the last time as well because I had gotten it one time before and it was fantastic but once again, the quality has gone down and I feel that the restaurant just doesn’t care. They won’t be lasting too long here in broken arrow if they continue on this path. .
Atmosphere: 1
Food: 1
Service: 1
Craiton Cooper
First time ordering from Russos. Ordered the mozzarella sticks. Arrive at 30 minutes when they said they would be ready. Was barely lukewarm and did not taste good at all. Do not recommend, complete waste of money.
Food: 1
Service: 3
Annie B.
Date night and wanted to try a new spot. So glad we stopped in here for dinner. They offer a relaxed atmosphere and tv's in the bar have lots of sports options if you're so inclined. I ordered the shrimp scampi and it was yummy! They offered a healthy drink menu and have happy hour also. They accommodated my husband's meal request and our waitress was so sweet. I gave it 4 starts because there was a lag in between ordering and when our food arrived. Overall really enjoyed it and will go back again!
Anh Le
The service was not up to par with the food or the atmosphere, otherwise everything is great.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pistachio Pesto Chicken Pasta
Christy W
Great food each time we go and nice, attentive servers. So glad they came to South BA!
Atmosphere: 5
Food: 5
Service: 5
Mark Bowden
Overall, the food and service were good. They forgot my chicken and think they rushed cooking it, and it wasn't tender kind of chewy. Everything had good flavor. I will try again.
Great food here at Russo's. The Margarita Pizza is great with the olive oil base. The bread and oil has great flavor.
Hector Perez
We were in town visiting family in the Tulsa / Broken Arrow area and were looking for an Italian restaurant to try out and came across this wonderful little place. If you love Italian food as much as our family does, I highly recommend this restaurant. From the moment we walked in, we were greeted immediately by the hostess. The interior of the restaurant is very nice and the atmosphere is pleasant and cozy. There are plenty of places to sit comfortably with either a large family or just a couple. The bar was well stocked with plenty of choices. Our waiter was awesome. He took the time to explain the menu and was able to answer all our questions about the menu items. There is plenty to choose from. They have pizza,pasta, soup, and salads, just to name a few item's. We opted for 2 different style pizzas , the bread before the meal was wonderful also. The order came out hot and fresh. The ingredients were great, and the pizza was delicious. The entire dining experience was great, and we will definitely be back whenever we are in town again and plan on trying the pasta dishes , which all looked good. Overall, from the kitchen staff to the manager on duty, we received 5 star service and felt like family.
Atmosphere: 5
Food: 5
Service: 5
Stevie
Rude manager and everything is always wrong.
Atmosphere: 1
Food: 1
Service: 1
Alex K.
this was AMAZING the experience was great the host was super nice and it took a bit long the manager was nice enough to let us have cannolis and we have a 10 person party. The food was delicious! I will have no better shrimp ever!
I tried the Broken Arrow location when it first opened. I was a regular at the Russo's on Harvard. The new location had terrible service, food was underwhelming and lots of menu items unavailable. Decided to give it a second chance now that it's been open for a while. BIG MISTAKE! The food was disgusting and I'm worried about being sick from it. Never again. Russo's use to be a great place to go. Neither location is worth the money. food quality is poor at best.
There will never be enough words to describe how great the service was from Anthony. Very professional and outstanding service! He went way beyond what we expected and we appreciated it so very much! He worked very hard to get our food, was knowledgeable about dishes and desserts, got our drinks in a timely matter. His personality was so down to earth. We will definitely be coming back because of Anthony!! Thank you for a great night Anthony with our family!!! You made it possible!
Atmosphere: 5
Food: 5
Service: 5
Over priced and when you order to go you do not get bread or a
Atmosphere: 1
Food: 5
Service: 1
Very good food, courteous staff, the chef was throwing dough in the air during our visit. Very fresh ingredients. Looking forward to trying the Pizza. Mozzarella sticks very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrata Gnocchi, Spaghetti and Meatballs
I went to Russo’s because it was the day before Thanksgiving, and it was only 3:30 in the afternoon. I figured they wouldn’t be that busy. That was correct. I had requested it be ready at a specific time when I got to the restaurant there was absolutely nobody in there and their waiters and waitresses were running around. Just trying to prepare the restaurant for what they felt was going to be a busy evening. when I asked for my order, they looked at me stunned and said oh it’s being worked on. About five or 10 minutes later someone comes back and says oh I’m sorry we haven’t even started your order yet. Mind you the cook or whatever was on a personal phone call on a company phone line while I’m standing there and my pizza not ready. While it may sound petty and crazy, I’m very frustrated because the quality of the pizza was terrible. the girl behind the counter just seems very confused and not sure what to do about the situation so they offered me a free dessert which I declined because if I wanted a dessert I would have requested it. I am more frustrated at the fact that I had to wait an additional half hour for my pizza when it should’ve been ready when I got there. I did not want to be in the way when they were having an extremely busy evening. So needless to say they’ve lost my business since the last time I went there pizza wasn’t the great quality that it was the very first time I went, and their clam chowder was terrible the last time as well because I had gotten it one time before and it was fantastic but once again, the quality has gone down and I feel that the restaurant just doesn’t care. They won’t be lasting too long here in broken arrow if they continue on this path. .
Atmosphere: 1
Food: 1
Service: 1
First time ordering from Russos. Ordered the mozzarella sticks. Arrive at 30 minutes when they said they would be ready. Was barely lukewarm and did not taste good at all. Do not recommend, complete waste of money.
Food: 1
Service: 3
Date night and wanted to try a new spot. So glad we stopped in here for dinner. They offer a relaxed atmosphere and tv's in the bar have lots of sports options if you're so inclined. I ordered the shrimp scampi and it was yummy! They offered a healthy drink menu and have happy hour also. They accommodated my husband's meal request and our waitress was so sweet. I gave it 4 starts because there was a lag in between ordering and when our food arrived. Overall really enjoyed it and will go back again!
The service was not up to par with the food or the atmosphere, otherwise everything is great.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pistachio Pesto Chicken Pasta
Great food each time we go and nice, attentive servers. So glad they came to South BA!
Atmosphere: 5
Food: 5
Service: 5
Overall, the food and service were good. They forgot my chicken and think they rushed cooking it, and it wasn't tender kind of chewy. Everything had good flavor. I will try again.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
I had a first date there a week ago. Delicious food, great service and an inviting warm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo, Chicken Alfredo, Truffle Garlic Knots
Great food here at Russo's. The Margarita Pizza is great with the olive oil base. The bread and oil has great flavor.
We were in town visiting family in the Tulsa / Broken Arrow area and were looking for an Italian restaurant to try out and came across this wonderful little place. If you love Italian food as much as our family does, I highly recommend this restaurant. From the moment we walked in, we were greeted immediately by the hostess. The interior of the restaurant is very nice and the atmosphere is pleasant and cozy. There are plenty of places to sit comfortably with either a large family or just a couple. The bar was well stocked with plenty of choices. Our waiter was awesome. He took the time to explain the menu and was able to answer all our questions about the menu items. There is plenty to choose from. They have pizza,pasta, soup, and salads, just to name a few item's. We opted for 2 different style pizzas , the bread before the meal was wonderful also. The order came out hot and fresh. The ingredients were great, and the pizza was delicious. The entire dining experience was great, and we will definitely be back whenever we are in town again and plan on trying the pasta dishes , which all looked good. Overall, from the kitchen staff to the manager on duty, we received 5 star service and felt like family.
Atmosphere: 5
Food: 5
Service: 5
Rude manager and everything is always wrong.
Atmosphere: 1
Food: 1
Service: 1
this was AMAZING the experience was great the host was super nice and it took a bit long the manager was nice enough to let us have cannolis and we have a 10 person party. The food was delicious! I will have no better shrimp ever!