Never a fan of sonics food, it's usually master shakes and blast that I get and they never mix the blast.... like at all. The master shakes are well done, and the service time is decent as well as most interactions with staff.
Food: 3
Service: 4
Soap
Wouldn’t answer the phone :(
Service: 1
kelly luck
All Sonic's are not created equal! Three Strawberry Limeades from three different Sonics!
Update:2/24..got milk shakes, and sundaes for the kiddos,fast service.....UPDATE: 12/4/22 (This place should shut down...or just make drinks and snacks...the 2 burgers I just ordered were so overcooked...it was like eating leather, it's ridiculous..please act like you respect your customers by serving fresh cooked food like in the past..if not,then just shut down.Prices are way up, then make it worth the customers time.) Ordered on the app... Got there brought my food.. chk the bag.. cause well. Ya just have to now.. everywhere you go.. no fries.. I let them know... Said they would be right out.. still waiting 20 mins later.. had to remind them again..so much for the convenience of the app.
Atmosphere: 4
Food: 4
Service: 4
Hohenheim Of Light
It’s pretty wild how often I’ve given this place second chances and even tipping 10 $15 sometimes. It’s like everyone who works here collectively tries to do as bad as they possibly can so that they get less customers so they have to do less work.That is literally the only thing that I can possibly come up with to understand how bad of a job these people consistently do.Tried talking to the manager or the assistant manager that works up there. It’s either constantly fake names that are given or they pretty much just laugh at you when you have anything to say about the customer service. It is actually wild how much these people do not give a damn about their job in the slightest.
Atmosphere: 1
Food: 1
Service: 1
Wendy Prater
Brought out drinks but couldn't tell me which was which. Got order and had to wait for them to bring ranch. Tried to call bc they wasn't answering but the calls where
Atmosphere: 1
Food: 2
Service: 1
Michele H.
0 stars if I could!!! Everyone is so rude. No one answers the phone. Claimed they didn't have my order. Worst sonic I've ever been to they should be shut down.
Lisa Martin
Horrible, lack of customer service is real here. And the food is never
I truly enjoy my trips to this Sonic. Been coming here over 40
Atmosphere: 5
Food: 5
Service: 5
Samuel Harris
Been going to this Sonic 3 to 5 times a day to get unsweet tea, and sometimes order breakfast, lunch or dinner for two years. Going this much, they are bound to mess up an order or two. I always order ahead on the app, so they should get it right most of the time. The night shift messed up my order frequently. Whether it was no ice in the tea, or a sweet tea instead of an unsweet tea, I went the next morning to get a replacement. They always made it right until the assistant manager accused me of lying. Hey Sonic, it's your nightshift messing up the orders, don't blam the customer if they don't want to pay for something they didn't order. Plus the new manager says Sonic corporation won't let them give half price drinks at a stall order anymore when the app is down; that is a lie as customer service says that's not true. I spoke with the district manager about my concerns, and he made me feel better about it, for a little bit, until I realized he was gas lighting & making excuses for the assistant manager accusing me of lying. No accountability, not taking responsibility, & blaming the customer. I give this Sonic one star. I haven't been back to the First street Sonic sence I was accuse of lying about my orders being wrong.
Service: 1
Joe Rothrock
This is a great place for lunch on the go even dinner. I've used online orders and have had great experience. Always exactly what I ordered. If not, it was my fault! I'm liking internet ordering from home or phone. Like this place.?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Tots, Burger, Fries, Breakfast Burrito
Dale Walters
Had too take my hot dog back three xs before they got it right I asked for American dog and the first they gave me was a chilly dog the second was a cheese dog all I wanted was a regular hot dog which is called American dog or a number 6Parking: The parking good my wife said her food was cold
Atmosphere: 5
Food: 1
Service: 1
Cheyenne Hood
An average sonic. A little difficult trying to find parking spaces here because they are constantly busy. Customer service is very good.
Good service
Atmosphere: 5
Food: 5
Service: 5
Never a fan of sonics food, it's usually master shakes and blast that I get and they never mix the blast.... like at all. The master shakes are well done, and the service time is decent as well as most interactions with staff.
Food: 3
Service: 4
Wouldn’t answer the phone :(
Service: 1
All Sonic's are not created equal! Three Strawberry Limeades from three different Sonics!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jumbo Popcorn Chicken, Tots, Burger
Update:2/24..got milk shakes, and sundaes for the kiddos,fast service.....UPDATE: 12/4/22 (This place should shut down...or just make drinks and snacks...the 2 burgers I just ordered were so overcooked...it was like eating leather, it's ridiculous..please act like you respect your customers by serving fresh cooked food like in the past..if not,then just shut down.Prices are way up, then make it worth the customers time.) Ordered on the app... Got there brought my food.. chk the bag.. cause well. Ya just have to now.. everywhere you go.. no fries.. I let them know... Said they would be right out.. still waiting 20 mins later.. had to remind them again..so much for the convenience of the app.
Atmosphere: 4
Food: 4
Service: 4
It’s pretty wild how often I’ve given this place second chances and even tipping 10 $15 sometimes. It’s like everyone who works here collectively tries to do as bad as they possibly can so that they get less customers so they have to do less work.That is literally the only thing that I can possibly come up with to understand how bad of a job these people consistently do.Tried talking to the manager or the assistant manager that works up there. It’s either constantly fake names that are given or they pretty much just laugh at you when you have anything to say about the customer service. It is actually wild how much these people do not give a damn about their job in the slightest.
Atmosphere: 1
Food: 1
Service: 1
Brought out drinks but couldn't tell me which was which. Got order and had to wait for them to bring ranch. Tried to call bc they wasn't answering but the calls where
Atmosphere: 1
Food: 2
Service: 1
0 stars if I could!!! Everyone is so rude. No one answers the phone. Claimed they didn't have my order. Worst sonic I've ever been to they should be shut down.
Horrible, lack of customer service is real here. And the food is never
Atmosphere: 1
Food: 1
Service: 1
This is a seven dollar burrito
Restaurantji Recommends
I truly enjoy my trips to this Sonic. Been coming here over 40
Atmosphere: 5
Food: 5
Service: 5
Been going to this Sonic 3 to 5 times a day to get unsweet tea, and sometimes order breakfast, lunch or dinner for two years. Going this much, they are bound to mess up an order or two. I always order ahead on the app, so they should get it right most of the time. The night shift messed up my order frequently. Whether it was no ice in the tea, or a sweet tea instead of an unsweet tea, I went the next morning to get a replacement. They always made it right until the assistant manager accused me of lying. Hey Sonic, it's your nightshift messing up the orders, don't blam the customer if they don't want to pay for something they didn't order. Plus the new manager says Sonic corporation won't let them give half price drinks at a stall order anymore when the app is down; that is a lie as customer service says that's not true. I spoke with the district manager about my concerns, and he made me feel better about it, for a little bit, until I realized he was gas lighting & making excuses for the assistant manager accusing me of lying. No accountability, not taking responsibility, & blaming the customer. I give this Sonic one star. I haven't been back to the First street Sonic sence I was accuse of lying about my orders being wrong.
Service: 1
This is a great place for lunch on the go even dinner. I've used online orders and have had great experience. Always exactly what I ordered. If not, it was my fault! I'm liking internet ordering from home or phone. Like this place.?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Tots, Burger, Fries, Breakfast Burrito
Had too take my hot dog back three xs before they got it right I asked for American dog and the first they gave me was a chilly dog the second was a cheese dog all I wanted was a regular hot dog which is called American dog or a number 6Parking: The parking good my wife said her food was cold
Atmosphere: 5
Food: 1
Service: 1
An average sonic. A little difficult trying to find parking spaces here because they are constantly busy. Customer service is very good.
Atmosphere: 3
Food: 3
Service: 5