After driving 7 hours from Houston, i ordered my food to go…… the wings and fries were cold. No ranch dressing and I ordered at least 20 wings …. The wait was at least an hour long.
Food: 1
Service: 1
Emily C.
As soon as we walked in a waitress rolled her eyes and yelled to the people in the back "We've got another one!" Our forks were visibly dirty and our waitress didn't check on us once for the whole time we were there. An older couple stood at the front waiting to be seated for so long that they finally just seated themselves. The staff wasn't too busy to seat them, they were just ignoring them. Overall the staff has a poor attitude but I gave 2 stars instead of one because the food was good and filling.
Atmosphere: 1
Food: 4
Service: 1
dee angel
Amanda is the best! Great experience, very personable and knowledgeable behind her bar. Nice and very personable.
Andrea Humbertson
Wish i had read reviews first! Ordered online, they tell you your order will be ready at a certain time then you wait at the restaurant for half an hour or more. Watched 2 other customers ahead of me cancel their orders because of this. All you have to do guys is let your customers know when it's really going to be ready and avoid people getting ticked off!
MeMe Queen
Chicken is good when cooked well done.
Atmosphere: 4
Food: 4
Service: 5
Amethyst
This is the second time in the last two months we have eaten at this location in hopes that the first bad experience was due to just an off day. Both visits, multiple staff were staring at the seating chart like it was in a foreign language. We stood waiting for a table for almost 10 minutes both times. There were obvious tables open, but about half still had trash and food left from previous guests and staff just standing around. This last visit, my water was empty before our food arrived, but the waitress only brought a refill of pop to my husband whose drink was still halfway full. Let's not get started on all the extra charges for just condiments...that's ridiculous. Our sign to turn around should have been when we were hit by the sewage smell coming from the bathroom at the front door. Now that I say that out loud, what were we thinking.
Atmosphere: 1
Food: 2
Service: 1
Levi Williams
My glass was empty when they brought me food. It stayed empty to.
Atmosphere: 5
Service: 1
Mary Smith
Waited 45 minutes on food only for it to be cold!! The manager could care less about the situation, definitely don’t care to go back!
Repotyn
According to the server per corporate they don't give out forks to eat the food with anymore. A little hard to eat a salad with no fork, not impossible but hard.Service has also gone very much down hill, by the time we were able to flag the waitress down for a refill (our drinks sat empty 90% of the time we were there) we were just about done anyways. This was a piss poor experience not going back.
When i order food from here, the staff is always kind, and when i order some hot sauce in a container to go, they are usually fast to get it, but if they have some troubles they pretty often give it for free, even if i offer to pay for it anyways. The food i get always tastes great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Hot, Boneless Wings
Mike Grace
Had boneless wings. Buy 6 wings get 6 free day.Parking: Large parking lot.Wheelchair accessibility: No steps to go up
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Traditional Wings, Wings, Boneless Wings, Bacon Smashed Hatch Green Chili Burger
Can’t say they were rude be because they weren’t anything the waitress barley spoke to us gave us the wrong chicken sandwich with the wrong sauce and instead of fixing it they took it back took off the veggies and doused it in the right sauceand before the owner gets on here I already filled out the form please address it with your team ?
Outside
After driving 7 hours from Houston, i ordered my food to go…… the wings and fries were cold. No ranch dressing and I ordered at least 20 wings …. The wait was at least an hour long.
Food: 1
Service: 1
As soon as we walked in a waitress rolled her eyes and yelled to the people in the back "We've got another one!" Our forks were visibly dirty and our waitress didn't check on us once for the whole time we were there. An older couple stood at the front waiting to be seated for so long that they finally just seated themselves. The staff wasn't too busy to seat them, they were just ignoring them. Overall the staff has a poor attitude but I gave 2 stars instead of one because the food was good and filling.
Atmosphere: 1
Food: 4
Service: 1
Amanda is the best! Great experience, very personable and knowledgeable behind her bar. Nice and very personable.
Wish i had read reviews first! Ordered online, they tell you your order will be ready at a certain time then you wait at the restaurant for half an hour or more. Watched 2 other customers ahead of me cancel their orders because of this. All you have to do guys is let your customers know when it's really going to be ready and avoid people getting ticked off!
Chicken is good when cooked well done.
Atmosphere: 4
Food: 4
Service: 5
This is the second time in the last two months we have eaten at this location in hopes that the first bad experience was due to just an off day. Both visits, multiple staff were staring at the seating chart like it was in a foreign language. We stood waiting for a table for almost 10 minutes both times. There were obvious tables open, but about half still had trash and food left from previous guests and staff just standing around. This last visit, my water was empty before our food arrived, but the waitress only brought a refill of pop to my husband whose drink was still halfway full. Let's not get started on all the extra charges for just condiments...that's ridiculous. Our sign to turn around should have been when we were hit by the sewage smell coming from the bathroom at the front door. Now that I say that out loud, what were we thinking.
Atmosphere: 1
Food: 2
Service: 1
My glass was empty when they brought me food. It stayed empty to.
Atmosphere: 5
Service: 1
Waited 45 minutes on food only for it to be cold!! The manager could care less about the situation, definitely don’t care to go back!
According to the server per corporate they don't give out forks to eat the food with anymore. A little hard to eat a salad with no fork, not impossible but hard.Service has also gone very much down hill, by the time we were able to flag the waitress down for a refill (our drinks sat empty 90% of the time we were there) we were just about done anyways. This was a piss poor experience not going back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
When i order food from here, the staff is always kind, and when i order some hot sauce in a container to go, they are usually fast to get it, but if they have some troubles they pretty often give it for free, even if i offer to pay for it anyways. The food i get always tastes great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Hot, Boneless Wings
Had boneless wings. Buy 6 wings get 6 free day.Parking: Large parking lot.Wheelchair accessibility: No steps to go up
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Traditional Wings, Wings, Boneless Wings, Bacon Smashed Hatch Green Chili Burger
Love the Buffalo tots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles, Buffalo Wings, Wings, Cheeseburger
Love the Buffalo tots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles, Wings, Cheeseburger
Can’t say they were rude be because they weren’t anything the waitress barley spoke to us gave us the wrong chicken sandwich with the wrong sauce and instead of fixing it they took it back took off the veggies and doused it in the right sauceand before the owner gets on here I already filled out the form please address it with your team ?
Atmosphere: 1
Food: 1
Service: 1