Ordered the New Yorker and brownies. Food was yummy, hot, and fresh. Driver was very courteous as well. The Hut never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut
Sarah Shipman
I ordered my pizza at 4:40pm with a 5:15pm scheduled delivery time. It is now 6:15pm and my food still hasn’t arrived. This was after I called the store at 5:40pm to check on my order and they said the driver left 20 minutes prior and should arrive any minute. I order from this location all the time and lately, the deliveries have been late or they have been forgetting parts of my order.Update: food arrived at 6:25pm.
I ordered a 16-piece honey bbq boneless wings for us. It arrived fresh, moist, none dried out and hot but the sauce is a little rich so just be ready. But it was prepared and ready curbside within 15 min. The only downside is how really rich it was. It was a little over $22.
Atmosphere: 5
Food: 5
Service: 5
lea wright
This used to be my favorite pizza place…until it was turned over to untrained, rude follow the fat leader monkey’s! They charged us 20.00 for delivery, because the would not correct the medium cheese pizza they sent t…when we ordered a lg pepperoni half with black olives! They kept insisting it was Door Dashes fault and refused to correct the order or refund us, and kept, very maturely, I might add, picking up the phone and saying “Door Dash” then hanging up!We called corporate. Customer service there gave us a coupon for 2 lg free pizza’s, but kept what we had already paid, and we had to pay yet another delivery fee, so essentially…a free 1/2 of a large pizza. Nevertheless, we ordered, and ; hours later, exhausted, got the kids in bed and went to bed. Only to wake up to look at our statement and see they had charged us 20.00 for a delivery fee!!I landed! I will have Princess Pizza Huts job! She will know her real title of Borderline B——- , and I will be refunded my entire lost cost, and I am spreading the word.BEWARE! SCANDALOUS AS CAN BE!
Atmosphere: 1
Food: 1
Service: 1
James Ross
Do not support this business, in sales or employment. The store on 12th ave in Norman, OK is a relationship based business, Katrinka(RGM) will not hold anybody accountable for not doing there job and not having things ready for the next shift. I was wrongfully terminated in October after reporting being bullied to Robin(area supervisor). She didn't believe me and when I asked for Robin's bosses phone number she refused to give it to me until the next day when she fired me. Robin didn't care about or believe anything I had to say about being bullied, I was a loyal, honest, clean, and long-time employee. The managers wash there hands after making food instead of before making food, that's disgusting. Katrinka is related to Haley("CSR") who is In a relationship with Owen("Assistant manager") who is very, very close to Katrinka(RGM) and Robin(area supervisor) is trying to hide the fact and cover it up. I've tried calling HR but Robin had talked to them before I could and HR didn't care about any of it. The way I was treated at that store was so unethical, unprofessional and wrong, Robin told me to let her know if there were any problems and when I did she fired me in retaliation, she pretended to be my friend until it came time for her to do her job. I wasn't a disgruntled employee I loved my job very much and I was good at it.This is the only way I was able to tell my side even tho there's so much more to tell. You don't want to support a dirty business that unethical and has no moral values.
Honest Citizen
These people forgot my bread sticks twice on both my orders I went in to tell them then they only gave me bread for 1 order after I explained to them what comes w “their” pasta bowls if your going to charge someone for it atleast make sure it y’all give it????
Atmosphere: 3
Food: 1
Service: 1
PJ RASEKH
Great staff, Food is great, my only complain is outside lighting is very bad and unprofessional for a company like Pizza Hut, thats why i gave them 3 starts on atmosphere.
Atmosphere: 3
Food: 5
Service: 5
Sylvia Wright
My husband & I decided to have a late late lunch. We both agreed Pizza Hut was it. Pizza was Supreme thin crust & cheese breadsticks.Mmmm Mmmm Delicious. But the young man that waited on us name Terrell was Amazing!!We will be going back.Parking: Plenty of parking for several vehicles.Kid-friendliness: There was 2 children came in with mom for a pick up order. I was not facing them but I couldhear one of the young men visiting with the kids. It was great to listen to children’s laughter!Wheelchair accessibility: There were several ramps outside. More than enough room in the bathrooms. They have everything covered…
Pizza looked not good, very few toppings, frozen pizza is cheaper looks and tastes better. Exterior lights were not on, could not find at first, passe 2
Atmosphere: 1
Food: 1
Service: 1
Ann S
Easy order online, order correct and timely, customer service was amazing! Review for 12th street location in Norman OK
Atmosphere: 5
Food: 5
Service: 5
Mike Cofer
Take out is convenient and they can usually get it to you in the time they say. This is an older store so dining in had never been something I have wanted to do. My pizzas have been good.
Atmosphere: 3
Food: 5
Service: 4
Nicholas Membrez-Weiler
Absolutely worthless. I order pizza, 45 minute wait, fine, but doesn’t come by the time it’s supposed to, I give it a few more minutes and try to call and just get a recording saying they are closed, their customer service is no help and just tells me they’ll try to call the restaurant and have them call me, yeah waited another 10 minutes, no call, called customer service again and they just said we’ll give you a refund in 3-5 business days, taking a gamble trying to order pizza these days I guess. Mistakes are whatever but now it’s too late for me to order anything else and I guess I’m going to bed hungryEdit: the charge went through on my account. Have some area coach specialist helping who is too incompetent to find the order, someone from store finally called and said they would stop the charge, but it went from pending to posted on my account. Incompetent crooks. Don't bother with them if you actually want to get something for your hard earned money.
Atmosphere: 1
Food: 1
Service: 1
Killxing
The pizza was amazing crunchy cheese pull and the worker even gave me free food amazing service definitely better then every other pizza placeKid-friendliness: Wasn’t mean or being a jerk
Ordered the New Yorker and brownies. Food was yummy, hot, and fresh. Driver was very courteous as well. The Hut never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut
I ordered my pizza at 4:40pm with a 5:15pm scheduled delivery time. It is now 6:15pm and my food still hasn’t arrived. This was after I called the store at 5:40pm to check on my order and they said the driver left 20 minutes prior and should arrive any minute. I order from this location all the time and lately, the deliveries have been late or they have been forgetting parts of my order.Update: food arrived at 6:25pm.
Atmosphere: 1
Food: 3
Service: 1
Every time I go there the pizza is hot and fresh?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Cheese Pizza Thin Crust Cheese Pizza, Breadsticks
I ordered a 16-piece honey bbq boneless wings for us. It arrived fresh, moist, none dried out and hot but the sauce is a little rich so just be ready. But it was prepared and ready curbside within 15 min. The only downside is how really rich it was. It was a little over $22.
Atmosphere: 5
Food: 5
Service: 5
This used to be my favorite pizza place…until it was turned over to untrained, rude follow the fat leader monkey’s! They charged us 20.00 for delivery, because the would not correct the medium cheese pizza they sent t…when we ordered a lg pepperoni half with black olives! They kept insisting it was Door Dashes fault and refused to correct the order or refund us, and kept, very maturely, I might add, picking up the phone and saying “Door Dash” then hanging up!We called corporate. Customer service there gave us a coupon for 2 lg free pizza’s, but kept what we had already paid, and we had to pay yet another delivery fee, so essentially…a free 1/2 of a large pizza. Nevertheless, we ordered, and ; hours later, exhausted, got the kids in bed and went to bed. Only to wake up to look at our statement and see they had charged us 20.00 for a delivery fee!!I landed! I will have Princess Pizza Huts job! She will know her real title of Borderline B——- , and I will be refunded my entire lost cost, and I am spreading the word.BEWARE! SCANDALOUS AS CAN BE!
Atmosphere: 1
Food: 1
Service: 1
Do not support this business, in sales or employment. The store on 12th ave in Norman, OK is a relationship based business, Katrinka(RGM) will not hold anybody accountable for not doing there job and not having things ready for the next shift. I was wrongfully terminated in October after reporting being bullied to Robin(area supervisor). She didn't believe me and when I asked for Robin's bosses phone number she refused to give it to me until the next day when she fired me. Robin didn't care about or believe anything I had to say about being bullied, I was a loyal, honest, clean, and long-time employee. The managers wash there hands after making food instead of before making food, that's disgusting. Katrinka is related to Haley("CSR") who is In a relationship with Owen("Assistant manager") who is very, very close to Katrinka(RGM) and Robin(area supervisor) is trying to hide the fact and cover it up. I've tried calling HR but Robin had talked to them before I could and HR didn't care about any of it. The way I was treated at that store was so unethical, unprofessional and wrong, Robin told me to let her know if there were any problems and when I did she fired me in retaliation, she pretended to be my friend until it came time for her to do her job. I wasn't a disgruntled employee I loved my job very much and I was good at it.This is the only way I was able to tell my side even tho there's so much more to tell. You don't want to support a dirty business that unethical and has no moral values.
These people forgot my bread sticks twice on both my orders I went in to tell them then they only gave me bread for 1 order after I explained to them what comes w “their” pasta bowls if your going to charge someone for it atleast make sure it y’all give it????
Atmosphere: 3
Food: 1
Service: 1
Great staff, Food is great, my only complain is outside lighting is very bad and unprofessional for a company like Pizza Hut, thats why i gave them 3 starts on atmosphere.
Atmosphere: 3
Food: 5
Service: 5
My husband & I decided to have a late late lunch. We both agreed Pizza Hut was it. Pizza was Supreme thin crust & cheese breadsticks.Mmmm Mmmm Delicious. But the young man that waited on us name Terrell was Amazing!!We will be going back.Parking: Plenty of parking for several vehicles.Kid-friendliness: There was 2 children came in with mom for a pick up order. I was not facing them but I couldhear one of the young men visiting with the kids. It was great to listen to children’s laughter!Wheelchair accessibility: There were several ramps outside. More than enough room in the bathrooms. They have everything covered…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Duh it's the hut. Need we say more?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers, Triple Chocolate Brownie, Cinnamon Sticks, Garlic Cheese Bread, Breadsticks, Traditional Wings, Marinara, Cheese Sticks, Meat Lovers Pizza, Icing Dip, Pepperoni Pizza, Buffalo Chicken Pizza
Restaurantji Recommends
Pizza looked not good, very few toppings, frozen pizza is cheaper looks and tastes better. Exterior lights were not on, could not find at first, passe 2
Atmosphere: 1
Food: 1
Service: 1
Easy order online, order correct and timely, customer service was amazing! Review for 12th street location in Norman OK
Atmosphere: 5
Food: 5
Service: 5
Take out is convenient and they can usually get it to you in the time they say. This is an older store so dining in had never been something I have wanted to do. My pizzas have been good.
Atmosphere: 3
Food: 5
Service: 4
Absolutely worthless. I order pizza, 45 minute wait, fine, but doesn’t come by the time it’s supposed to, I give it a few more minutes and try to call and just get a recording saying they are closed, their customer service is no help and just tells me they’ll try to call the restaurant and have them call me, yeah waited another 10 minutes, no call, called customer service again and they just said we’ll give you a refund in 3-5 business days, taking a gamble trying to order pizza these days I guess. Mistakes are whatever but now it’s too late for me to order anything else and I guess I’m going to bed hungryEdit: the charge went through on my account. Have some area coach specialist helping who is too incompetent to find the order, someone from store finally called and said they would stop the charge, but it went from pending to posted on my account. Incompetent crooks. Don't bother with them if you actually want to get something for your hard earned money.
Atmosphere: 1
Food: 1
Service: 1
The pizza was amazing crunchy cheese pull and the worker even gave me free food amazing service definitely better then every other pizza placeKid-friendliness: Wasn’t mean or being a jerk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut