Great customer service!! They are so kind! The drink was so yummy! A great experience!
Atmosphere: 5
Food: 5
Service: 5
Emory Holland
The drinks are delicious. And the waffles are amazing. Perfect crispy/chewy balance. The staff is always incredibly nice and helpful. We'll definitely be back soon!
L
Awful experience, extremely busy, and under staffed. After 20 mins waiting for a drink, another worker showed up but only seemed to confuse the situation. Then my drink was stolen by another customer; the women refused to remake my drink, because she “needed to use the boba for other customers” who were behind me. She offered a refund, after this I will not be returning. Between the language barrier and the negligent teenagers, I’m not sure how this place is running . If I could give 0 stars I would.
Atmosphere: 2
no name needed
Amazing drinks! Really really nice service and very fast!! The workers are sooo nice!! They gave recommendations and discounts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl, Mango, Milk Foam Dirty
Matthew Brown
Visited Gong Cha for the first time this evening, looking for a milk tea to go with my dinner. The store is small, but cozy with room to hang out and relax/study My go-to at a new boba place is a black milk tea with boba - start with the basics and go from there! The woman behind the counter was very nice and helpful with my order. The tea had a great flavor and the boba were perfect - tender, sweet and flavorful! The only drawback was that my tea, which was ordered 50% sweet, was still *very* sweet. I don't know if it was a mistake (or if the boba comes in its own syrup), but just a heads-up for anyone looking for less sweet options. Still altogether decent though, and I'll be sure to adjust my order accordingly next time.
Atmosphere: 4
Food: 4
Service: 4
Madelyn
Ann is absolutely sweet and kind! Beautiful atmosphere, experience and boba!!! I recommend this to everyone❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Jada Lorenz
Ann is so kind and the Mango Milk Slush with Mango popping pearls is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit, Passion Fruit Slush, Mango
k c
terrible drinks, average service, great atmosphere. I’ve been coming here since they opened but I think I’m done now :) they’ve gotten considerably worse.
Atmosphere: 5
Food: 1
Service: 3
reese alexander
Absolutely love this place. The workers are so incredibly sweet and will remake any drink for you if you do not like it. I love the service and the atmosphere. It is by far the best boba tea cafe I have ever been to!! So much love for Gong Cha and their workers! ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl
Veronica Ashford
Came in for a Boba tea and the women running the shop was incredibly kind and helpful with choosing a new drink, they were out of boba but she gave us a coupon for a free drink on our next visit for not having what we wanted. It’s the little things like this that make a business stand out. She offered a small incentive to keep our business and the drinks we ended up with were delicious! 10/10 recommend this place. It lives up to its pillars as a company.
Great vibes! Good tea, though super sweet, i would get the low sweet option you're not into very sweet beverages. Very nice employees!
Marc P
Delicious drinks and very friendly and accommodating staff.
agaligo ogilaga
Super good boba and waffle.i love earl grey milk
Atmosphere: 5
Food: 5
Service: 4
Sydney Elliott
I got the taro smoothie and my boyfriend had the strawberry milk tea. The strawberry milk tea was not the best, but I really enjoyed this place.
MrFlipper
I love this places decorations and furniture not only that but the lights are beautiful and unique I also love the drinks, they’re so customizable and so flavorful personally my favorite was the Dolce Coffee Smoothie where I added oreo crumbs and pudding and I LOVED it the customer service is great the employee which name was Van had so much patience and told me some good drinks I’m so upset that the waffles were out but it’s MUST HAVE to drink hereVegetarian options: Mostly drinks and no meat! Only dairy for the most partKid-friendliness: It has images of the drinks and the choices of toppings on the table and wall while also having chairs for kids to sit
Great customer service!! They are so kind! The drink was so yummy! A great experience!
Atmosphere: 5
Food: 5
Service: 5
The drinks are delicious. And the waffles are amazing. Perfect crispy/chewy balance. The staff is always incredibly nice and helpful. We'll definitely be back soon!
Awful experience, extremely busy, and under staffed. After 20 mins waiting for a drink, another worker showed up but only seemed to confuse the situation. Then my drink was stolen by another customer; the women refused to remake my drink, because she “needed to use the boba for other customers” who were behind me. She offered a refund, after this I will not be returning. Between the language barrier and the negligent teenagers, I’m not sure how this place is running . If I could give 0 stars I would.
Atmosphere: 2
Amazing drinks! Really really nice service and very fast!! The workers are sooo nice!! They gave recommendations and discounts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl, Mango, Milk Foam Dirty
Visited Gong Cha for the first time this evening, looking for a milk tea to go with my dinner. The store is small, but cozy with room to hang out and relax/study My go-to at a new boba place is a black milk tea with boba - start with the basics and go from there! The woman behind the counter was very nice and helpful with my order. The tea had a great flavor and the boba were perfect - tender, sweet and flavorful! The only drawback was that my tea, which was ordered 50% sweet, was still *very* sweet. I don't know if it was a mistake (or if the boba comes in its own syrup), but just a heads-up for anyone looking for less sweet options. Still altogether decent though, and I'll be sure to adjust my order accordingly next time.
Atmosphere: 4
Food: 4
Service: 4
Ann is absolutely sweet and kind! Beautiful atmosphere, experience and boba!!! I recommend this to everyone❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Ann is so kind and the Mango Milk Slush with Mango popping pearls is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit, Passion Fruit Slush, Mango
terrible drinks, average service, great atmosphere. I’ve been coming here since they opened but I think I’m done now :) they’ve gotten considerably worse.
Atmosphere: 5
Food: 1
Service: 3
Absolutely love this place. The workers are so incredibly sweet and will remake any drink for you if you do not like it. I love the service and the atmosphere. It is by far the best boba tea cafe I have ever been to!! So much love for Gong Cha and their workers! ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl
Came in for a Boba tea and the women running the shop was incredibly kind and helpful with choosing a new drink, they were out of boba but she gave us a coupon for a free drink on our next visit for not having what we wanted. It’s the little things like this that make a business stand out. She offered a small incentive to keep our business and the drinks we ended up with were delicious! 10/10 recommend this place. It lives up to its pillars as a company.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great vibes! Good tea, though super sweet, i would get the low sweet option you're not into very sweet beverages. Very nice employees!
Delicious drinks and very friendly and accommodating staff.
Super good boba and waffle.i love earl grey milk
Atmosphere: 5
Food: 5
Service: 4
I got the taro smoothie and my boyfriend had the strawberry milk tea. The strawberry milk tea was not the best, but I really enjoyed this place.
I love this places decorations and furniture not only that but the lights are beautiful and unique I also love the drinks, they’re so customizable and so flavorful personally my favorite was the Dolce Coffee Smoothie where I added oreo crumbs and pudding and I LOVED it the customer service is great the employee which name was Van had so much patience and told me some good drinks I’m so upset that the waffles were out but it’s MUST HAVE to drink hereVegetarian options: Mostly drinks and no meat! Only dairy for the most partKid-friendliness: It has images of the drinks and the choices of toppings on the table and wall while also having chairs for kids to sit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam Dirty Brown, Star Jelly, Sugar Milk, Milk Foam Dirty, Coconut Jelly