First time at recommendation of local. Not acknowledged upon entering. Order wasn't complete, our dragon roll didn't get to the table. Fried rice dry and only rice. Fried chicken thick crust and dry meat. Our waitress was hard to find. We will give this place a 2nd chance and pray consistency isnt there as we hope it will be better and we hit an "off" night.Owner did deduct a discount.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Fried Rice
John M.
I just got hustled. My family and I eat here several times per month due to the proximity to work and the style of food. Today I drove 30 minutes to get take out. by the time I got home, I realized they had left off an entire entree(sauces and sides, no chicken) as soon as I realized, I had my wife call. the hostess swore the order was correct and refused to take our complaint. she told us to drive back and show the order...30 min away, but they closed in 15 min and said because we couldn't prove it was missing, we would not get a refund. once I decided to escalate my complain, she said she would give us credit for "a free entree"...I paid for it...it's not free, I didn't get it!!!! long story short, dinner is ruined for tonight, unless we want sweet and sour rice...
Katy Gaffney
A lot of people recommended this place so we gave it a try but ended up just "meh" for us.Good things first: the shrimp lo mein was delicious, sauce had great flavor. Could have had a few more shrimps and veggies but the overall portions for take-out were large.The not so great: the vegetable spring rolls were completely bland with no flavor at all, even after dipping it in the peanut sauce. The sesame chicken was very odd; they put all the sauce on the bottom so the chicken was just dry. Even after mixing everything together, there still wasn't enough sauce to coat everything. What was coated was heavily breaded and oily. The egg drop soup was okay but had thick chunks of gelatin in it meaning it wasn't mixed correctly. The crab Rangoon filling was good but there wasn't much in each rangoon and they were fried to an inch of their life.Definitely not the worst food we've had, but probably won't be returning either.
Food: 3
Ashley Johnson
Overpriced for what it was. Food wasn't bad but I've had better.
Atmosphere: 4
Food: 3
Service: 3
Valerie James
Live band Was great and our servers was very attentive...going back to try the ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steamed Dumplings
Thang T.
Beautiful location, but the options were limited and they no longer offer full cart service. My favorites were the egg tarts and the shu mai.
Joshua B.
Our small party arrived an hour before the end of dim sum; there were 3 other tables seated. We received food from the first server that came by and never saw another plate of food. A manager had a lengthy dispute with a server about incorrectly marking our ticket which had to be resolved before we could even get water. We asked multiple servers for entrees and/or side dishes, but after 20 minutes we left aggravated and hungry.
C B.
Grand House has really gone down hill. Today we came from dim sum. We were told it was going on for another hour. We were seated without any utensils, plates. So when the first server came we couldn't even eat our food. We asked for the things we needed, but it took a long time to get this. We got two plates of dumplings. Then no one else came by. We asked staff to send over more trays, but no one came. Then someone came to refill water and felt there was an issue with our ticket being market incorrectly. She loudly argued with another staff member about this. Still no one brought us any more food. So after over 30min and asking for help, we had eaten two small dim sum orders. We gave up and left. I guess Grand House is done with the good old days.
M C
Thursday nights -.the MoJo Men provide live music free - this in addition to great food and service. You can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Crab Rangoon, General TSO's Chicken
Christina Miskell
Food was very bland. We ordered off the main menu and did not do the weekend dimsum. I had egg Foo Yung and my son had pork fried rice. The prices were reasonable for the amount of food. Looks very appetizing but taste is mediocre.
I ordered, to go, the light sweet and sour chicken lunch today. When I arrived 15 minutes later my order was not ready. I finally got my order I took it back to my office to eat. I opened up the box to find only 4 small pieces of chicken, a spoon of noodles, a spoon of "fried rice" and one egg roll for 10.00. The 4 pieces of chicken were good, but the noodles had no flavor, the rice was bad and the egg roll smelled and tasted like a wet gym sock. I would rather go to Panda Express!Vegetarian options: n/a
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: 3 Cup Chicken, Roll, Fried Rice
Michael Xiong
Took my little family to have an early dinner late lunch here. Food was exceptional. Service was great. Our server accommodated us and was very attentive. If I was a boss, I would have my deal meetings here. Feels very upscale.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tempura Rolls
Wade Carter
Great food and service, and I love the band that they have playing on a regular basis.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mongolian Beef, Tempura Rolls, Spring Roll, Sesame Chicken, Fried Rice, General TSO's Chicken
Tim H.
very overpriced for the quality of the food. absolutely no flavor in their dishes. sloppy work
Sengpheth Sychareun
Excellent food good music love the spear ribs. Excellent job.
First time at recommendation of local. Not acknowledged upon entering. Order wasn't complete, our dragon roll didn't get to the table. Fried rice dry and only rice. Fried chicken thick crust and dry meat. Our waitress was hard to find. We will give this place a 2nd chance and pray consistency isnt there as we hope it will be better and we hit an "off" night.Owner did deduct a discount.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Fried Rice
I just got hustled. My family and I eat here several times per month due to the proximity to work and the style of food. Today I drove 30 minutes to get take out. by the time I got home, I realized they had left off an entire entree(sauces and sides, no chicken) as soon as I realized, I had my wife call. the hostess swore the order was correct and refused to take our complaint. she told us to drive back and show the order...30 min away, but they closed in 15 min and said because we couldn't prove it was missing, we would not get a refund. once I decided to escalate my complain, she said she would give us credit for "a free entree"...I paid for it...it's not free, I didn't get it!!!! long story short, dinner is ruined for tonight, unless we want sweet and sour rice...
A lot of people recommended this place so we gave it a try but ended up just "meh" for us.Good things first: the shrimp lo mein was delicious, sauce had great flavor. Could have had a few more shrimps and veggies but the overall portions for take-out were large.The not so great: the vegetable spring rolls were completely bland with no flavor at all, even after dipping it in the peanut sauce. The sesame chicken was very odd; they put all the sauce on the bottom so the chicken was just dry. Even after mixing everything together, there still wasn't enough sauce to coat everything. What was coated was heavily breaded and oily. The egg drop soup was okay but had thick chunks of gelatin in it meaning it wasn't mixed correctly. The crab Rangoon filling was good but there wasn't much in each rangoon and they were fried to an inch of their life.Definitely not the worst food we've had, but probably won't be returning either.
Food: 3
Overpriced for what it was. Food wasn't bad but I've had better.
Atmosphere: 4
Food: 3
Service: 3
Live band Was great and our servers was very attentive...going back to try the ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steamed Dumplings
Beautiful location, but the options were limited and they no longer offer full cart service. My favorites were the egg tarts and the shu mai.
Our small party arrived an hour before the end of dim sum; there were 3 other tables seated. We received food from the first server that came by and never saw another plate of food. A manager had a lengthy dispute with a server about incorrectly marking our ticket which had to be resolved before we could even get water. We asked multiple servers for entrees and/or side dishes, but after 20 minutes we left aggravated and hungry.
Grand House has really gone down hill. Today we came from dim sum. We were told it was going on for another hour. We were seated without any utensils, plates. So when the first server came we couldn't even eat our food. We asked for the things we needed, but it took a long time to get this. We got two plates of dumplings. Then no one else came by. We asked staff to send over more trays, but no one came. Then someone came to refill water and felt there was an issue with our ticket being market incorrectly. She loudly argued with another staff member about this. Still no one brought us any more food. So after over 30min and asking for help, we had eaten two small dim sum orders. We gave up and left. I guess Grand House is done with the good old days.
Thursday nights -.the MoJo Men provide live music free - this in addition to great food and service. You can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Crab Rangoon, General TSO's Chicken
Food was very bland. We ordered off the main menu and did not do the weekend dimsum. I had egg Foo Yung and my son had pork fried rice. The prices were reasonable for the amount of food. Looks very appetizing but taste is mediocre.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fried Rice
Restaurantji Recommends
I ordered, to go, the light sweet and sour chicken lunch today. When I arrived 15 minutes later my order was not ready. I finally got my order I took it back to my office to eat. I opened up the box to find only 4 small pieces of chicken, a spoon of noodles, a spoon of "fried rice" and one egg roll for 10.00. The 4 pieces of chicken were good, but the noodles had no flavor, the rice was bad and the egg roll smelled and tasted like a wet gym sock. I would rather go to Panda Express!Vegetarian options: n/a
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: 3 Cup Chicken, Roll, Fried Rice
Took my little family to have an early dinner late lunch here. Food was exceptional. Service was great. Our server accommodated us and was very attentive. If I was a boss, I would have my deal meetings here. Feels very upscale.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tempura Rolls
Great food and service, and I love the band that they have playing on a regular basis.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mongolian Beef, Tempura Rolls, Spring Roll, Sesame Chicken, Fried Rice, General TSO's Chicken
very overpriced for the quality of the food. absolutely no flavor in their dishes. sloppy work
Excellent food good music love the spear ribs. Excellent job.
Atmosphere: 4
Food: 4
Service: 5