Pulled up to drive thru speaker at 7:56 PM. By 8:02, I hadn't heard a word so I finally said "hello?" A young man came on and said he'd be right with me. At 8:05, he says "hello." I order. He makes me repeat everything I said 2-3 times. I get to the window and pay. I'm handed my food before my drink, with no receipt and no napkins. My drink is a root beer with no ice. Handed to me with half the cup full of foam. My 8 count nugget was 3 nuggets and 4 pieces of shriveled up breading. 8 fries. Half a drink. Almost 10 dollars and over 10 minutes to get about 5 bites of food. Stay away from the night shift. They're not working, they're smoking in the parking lot.And when you call to address it, no one answers.
Atmosphere: 1
Food: 1
Service: 1
Esmeralda torres
customer service in drive through extremely rude and disrespectful
Atmosphere: 1
Service: 1
TBK OK COCH
worst service ever!! and I’ll never return..went yesterday the wait was horrible it was a lot of people waiting I was so hungry They gave me some old nuggets that was cold it look like they got them out the trash..the store was dirty back and front lobby..needs new management it was sad..not to mention this was right at 6:00
Atmosphere: 1
Food: 1
Service: 1
B “Pork chop”
They deserve a negative star no customer service at all . 5 people who looked like they worked there but dont be fooled . If your looking to place an order here good luck to you . Take the time to drive to the KFC on 39th at least you will get someone to take your order. Grade for this KFC is a F-.
Atmosphere: 1
Food: 1
Service: 1
Josh Davis
1st off, they were out of what I wanted to order. But after I paid for my meal with my debit card, they asked me to pull around and they will bring me my order to me. I get my food and pull away. 3 mins later. I realize I never got my debit card back from them. I went back, and they gave me my card back. I later saw that someone in that store tried to use my card within the time I left and returned to retrieve my card. Fortunately, I always lock my card after each purchase. Never buy food from this location. They full of it.
Atmosphere: 1
Food: 1
Service: 1
alan schremm
It's 11 am picking up food for somone and there doors are still locked. They open at 10.30. Get it
Service: 1
Alyssa Hollis
Left out a side, the classic and spicy sandwich didn't come with anything on it. Just bread and meat. Waited 30 minutes for fries.
Atmosphere: 1
Food: 1
Service: 1
consumer consumer
Awful restaurant. Incompetent, nasty, employees:15 2-26-24 Drive thruSat there quietly for some time before this beligerent female maybe took my order, obviously distracted. When I got to the window none of the 3 females would come to the window to acknowledge me or give me my order. They just walked back n forth in front of the window and refused to give the paying customer their order. Apparently they aren't trained enough in socially accepted manners to know how to act. Certainly they don't care there are 2 other chicken restaurants on the same block. So what if the business loses another customer. They will be gone on their next gig.
Michael Truong
Missing togo order from door dash, I hope theyll improve next time make sure dashers confirm order before they can leave. Please keep customer's togo orders in safe place.
Horrible service and it was so dirty inside. They need some deep deep cleaning and their floors are so
Atmosphere: 1
Service: 1
Ashley Rowaichi
This is the best KFC I've been to in years. I'm from the Mid Del area and they are always out of something in my area. They had everything I asked for here today and were very friendly. I received my order in a timely manner and it was fresh.
Atmosphere: 5
Food: 5
Service: 5
Tim York
The crew that runs this store is very friendly. They always make sure the order is just right. I wished they'd pay more attention to how old the biscuits were. Sometimes, they are like little bricks. They are delicious when you can eat them versus building a barbecue pit.
Atmosphere: 5
Food: 5
Service: 5
A S
This KFC (23rd street OKC) might actually be the worst restaurant (fast food or otherwise) in the entire state. They are extremely reliable….at getting orders completely wrong. Who is the manager of this location? Is there a manager? All signs point to no. Three strikes - they’re out. First try: one month ago. Just moved to the area. Hadn’t had some good ole KFC in a long time and there it is, close to the house and convenient. I ordered 2 of the 2 for $5 chicken wrap deals (so 4 wraps total) for my husband and I. Of course made it home and realized I only got 2 wraps. It’s ok. Maths is hard. Second try: my parents were going to be passing through Christmas Eve and I was just gonna order some chicken and have it ready when they arrived. I even called and made sure they were going to be open. Ordered online the day before for an 1130 am pickup. I show up at the restaurant and the worker looks at me like I’m crazy and says “we’re closed”. And I said “that’s weird, because I called yesterday and was told you would be open and placed an order for today”. “Well our cook isn’t here so we don’t have any chicken”. Then they couldn’t refund in store I had to call and a half hour phone call later got my money back. Should’ve quit there. Third try: ordered on DoorDash. Lazy day and it was cold and didn’t want to get out. I ordered 2- 2 for $5 chicken wraps and fries. Give them one more chance I thought. I received 2 wraps. No fries. A small corn. A small mac and cheese and a biscuit. Not even close. The sticker on the bag was correct. The contents were not. Also the food was cold and not appetizing. 0/10 would not recommend. This store should just close.
Ill be back
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Pulled up to drive thru speaker at 7:56 PM. By 8:02, I hadn't heard a word so I finally said "hello?" A young man came on and said he'd be right with me. At 8:05, he says "hello." I order. He makes me repeat everything I said 2-3 times. I get to the window and pay. I'm handed my food before my drink, with no receipt and no napkins. My drink is a root beer with no ice. Handed to me with half the cup full of foam. My 8 count nugget was 3 nuggets and 4 pieces of shriveled up breading. 8 fries. Half a drink. Almost 10 dollars and over 10 minutes to get about 5 bites of food. Stay away from the night shift. They're not working, they're smoking in the parking lot.And when you call to address it, no one answers.
Atmosphere: 1
Food: 1
Service: 1
customer service in drive through extremely rude and disrespectful
Atmosphere: 1
Service: 1
worst service ever!! and I’ll never return..went yesterday the wait was horrible it was a lot of people waiting I was so hungry They gave me some old nuggets that was cold it look like they got them out the trash..the store was dirty back and front lobby..needs new management it was sad..not to mention this was right at 6:00
Atmosphere: 1
Food: 1
Service: 1
They deserve a negative star no customer service at all . 5 people who looked like they worked there but dont be fooled . If your looking to place an order here good luck to you . Take the time to drive to the KFC on 39th at least you will get someone to take your order. Grade for this KFC is a F-.
Atmosphere: 1
Food: 1
Service: 1
1st off, they were out of what I wanted to order. But after I paid for my meal with my debit card, they asked me to pull around and they will bring me my order to me. I get my food and pull away. 3 mins later. I realize I never got my debit card back from them. I went back, and they gave me my card back. I later saw that someone in that store tried to use my card within the time I left and returned to retrieve my card. Fortunately, I always lock my card after each purchase. Never buy food from this location. They full of it.
Atmosphere: 1
Food: 1
Service: 1
It's 11 am picking up food for somone and there doors are still locked. They open at 10.30. Get it
Service: 1
Left out a side, the classic and spicy sandwich didn't come with anything on it. Just bread and meat. Waited 30 minutes for fries.
Atmosphere: 1
Food: 1
Service: 1
Awful restaurant. Incompetent, nasty, employees:15 2-26-24 Drive thruSat there quietly for some time before this beligerent female maybe took my order, obviously distracted. When I got to the window none of the 3 females would come to the window to acknowledge me or give me my order. They just walked back n forth in front of the window and refused to give the paying customer their order. Apparently they aren't trained enough in socially accepted manners to know how to act. Certainly they don't care there are 2 other chicken restaurants on the same block. So what if the business loses another customer. They will be gone on their next gig.
Missing togo order from door dash, I hope theyll improve next time make sure dashers confirm order before they can leave. Please keep customer's togo orders in safe place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible service and it was so dirty inside. They need some deep deep cleaning and their floors are so
Atmosphere: 1
Service: 1
This is the best KFC I've been to in years. I'm from the Mid Del area and they are always out of something in my area. They had everything I asked for here today and were very friendly. I received my order in a timely manner and it was fresh.
Atmosphere: 5
Food: 5
Service: 5
The crew that runs this store is very friendly. They always make sure the order is just right. I wished they'd pay more attention to how old the biscuits were. Sometimes, they are like little bricks. They are delicious when you can eat them versus building a barbecue pit.
Atmosphere: 5
Food: 5
Service: 5
This KFC (23rd street OKC) might actually be the worst restaurant (fast food or otherwise) in the entire state. They are extremely reliable….at getting orders completely wrong. Who is the manager of this location? Is there a manager? All signs point to no. Three strikes - they’re out. First try: one month ago. Just moved to the area. Hadn’t had some good ole KFC in a long time and there it is, close to the house and convenient. I ordered 2 of the 2 for $5 chicken wrap deals (so 4 wraps total) for my husband and I. Of course made it home and realized I only got 2 wraps. It’s ok. Maths is hard. Second try: my parents were going to be passing through Christmas Eve and I was just gonna order some chicken and have it ready when they arrived. I even called and made sure they were going to be open. Ordered online the day before for an 1130 am pickup. I show up at the restaurant and the worker looks at me like I’m crazy and says “we’re closed”. And I said “that’s weird, because I called yesterday and was told you would be open and placed an order for today”. “Well our cook isn’t here so we don’t have any chicken”. Then they couldn’t refund in store I had to call and a half hour phone call later got my money back. Should’ve quit there. Third try: ordered on DoorDash. Lazy day and it was cold and didn’t want to get out. I ordered 2- 2 for $5 chicken wraps and fries. Give them one more chance I thought. I received 2 wraps. No fries. A small corn. A small mac and cheese and a biscuit. Not even close. The sticker on the bag was correct. The contents were not. Also the food was cold and not appetizing. 0/10 would not recommend. This store should just close.
Poorly ran, no management and no food
Atmosphere: 1
Food: 1
Service: 1