The drive thru staff is the rudest I’ve ever seen. I actually mean that too. Have you ever had a McDonalds employee talk to you in such a way that you are embarrassed for a corporation? Imagine politely asking for a straw and being cussed at!
Atmosphere: 5
Food: 5
Service: 1
Nick C
Can't rate food. I never got waited on. Folks waiting for their food when I arrived. Left after no response from staff. Felt sorry for crew leader. it seems like no one wanted to work. What a disgrace. Companies hire bodies because of a lack of work ethic . Where are the workers?
Atmosphere: 1
Service: 1
Donna Throneberry
I was in Thursday evening at 830 to 900 pm. I was picking up a doordash. There was another customer there as well. Noone was up front the delivery I had was ready but neither one of us could get any help. After waiting for 5 to 10 minutes, I finally had to scream to get everyone's attention. Not only were they not paying attention they were all gathered around laughing and talking. As a former manager of a fast food chain, that should never happen, 2 I was pretty much thrown my order she didn't even hand it to me. The other customer didn't have a ticket to know which order was his. We are not an interruption to your work we are the reason you have a job. Basically if we don't come in you have no paycheck. It seems to me that the crew and management that night didn't care about the customers they cared about the gossip and crap going on in their lives. Infact they were so loud you could say excuse me in a normal tone to get their attention. I had to scream at least 3 times to get their attention. The only reason the first young man came up is he had an order on the headset. The times were when I worked at one under 3 minutes drive thru and 90 seconds at the front counter. Plus the food I was delivering was sitting there and I could have walked back and gotten it and walked out but because of insurance purposes I didn't do that. Your managers need to be retrained and the crew should be doing something to keep the store clean and maintained. This is so very unacceptable. I will also be calling the corporate office as well so they know what was going on that night as well. Thank goodness that was not my order.
Atmosphere: 1
Food: 3
Service: 1
Brice banks
Terrible service attitude muchDon't get ur order right the first time so u have to drive back up there
Atmosphere: 1
Food: 1
Service: 1
Chris M. Gray
Holy moly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Kenny Graves
Update: after 20 minutes I just left.This McDonald's is consistently the slowest McDonald's I've ever been to. I am currently sitting in the drive through, been here 12 minutes, and the line has moved 3 cars.I've been here multiple times, even trying pick up inside, and the story is always the same.They also "cheat" their system by clearing your order off their screen to make their times look better. Then they forget about your order for another 10 minutes.
Atmosphere: 1
Food: 3
Service: 1
MacKenzie Stinnett
Just like one of the other comments on here this is indeed the worst mcdonalds location in the state. If it wasnt the only 24 hr location on my way to work id never go to this location. They are not 24 hrs many times I've come by at 4 and nobody was available. They usually get my order wrong or leave something out. From what i can see they cant handle more than 3 cars in the deive thru. They are twice as slow as the Harrah location. They also have been overcharging me on mcmuffins and the harrah location informed me of that. This morning i was ordering a mcmuffin with cheese and got hard bread and cheese only which was $2.19. If youre gonna drive to this location you might as well drive on down to the Harrah mcdonald's
Atmosphere: 2
Food: 2
Service: 3
Steven Fletcher
Don't go here. Or to any McDonald's, and probably think about other fast food. But don't think about McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Chris Gray
I love for it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Mac, French Fries, Hamburger, Cheeseburger
T
Another regular stop. Cashier was training someone and needed change. Both employees left the register drawer open when they walked ?♀️ away for a couple of minutes. We kindly mentioned to her about leaving the cash register drawer open. She said she didn't care, in front of us, and the female she was training.Parking: Plenty of parking
Bacon burger would be better if the bacon were cooked.
Atmosphere: 5
Food: 2
Service: 5
tina salazar
This is by far the WORST “McDonalds” in the state. It says open 24 hours and they are not. You can still order in the app and pay but don’t expect to get any food if you show up between 2am and 4am. They will just go back and forth with you about how they are serving lunch if you order breakfast and vice versa and they will not refund your money or replace your order later. This location is not corporate and they are a sorry excuse for a company. Rude employees and manager. Should be closed down due to the lack of service. Wendy’s is just on the other side of i40 and I promise they will treat you 1000% better.
Atmosphere: 1
Food: 1
Service: 1
Lindsey R
The absolute slowest McDonald's in existence. Takes about 45 minutes to get through the drive thru every time I go.
Food: 4
Service: 2
Melanie Johnson-Willis
I love your fish filets. I wont each fish anywhere else...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish
Anthony Jade
Rude services, rushed our order & didn't even put a frigging patty on two burgers.
The drive thru staff is the rudest I’ve ever seen. I actually mean that too. Have you ever had a McDonalds employee talk to you in such a way that you are embarrassed for a corporation? Imagine politely asking for a straw and being cussed at!
Atmosphere: 5
Food: 5
Service: 1
Can't rate food. I never got waited on. Folks waiting for their food when I arrived. Left after no response from staff. Felt sorry for crew leader. it seems like no one wanted to work. What a disgrace. Companies hire bodies because of a lack of work ethic . Where are the workers?
Atmosphere: 1
Service: 1
I was in Thursday evening at 830 to 900 pm. I was picking up a doordash. There was another customer there as well. Noone was up front the delivery I had was ready but neither one of us could get any help. After waiting for 5 to 10 minutes, I finally had to scream to get everyone's attention. Not only were they not paying attention they were all gathered around laughing and talking. As a former manager of a fast food chain, that should never happen, 2 I was pretty much thrown my order she didn't even hand it to me. The other customer didn't have a ticket to know which order was his. We are not an interruption to your work we are the reason you have a job. Basically if we don't come in you have no paycheck. It seems to me that the crew and management that night didn't care about the customers they cared about the gossip and crap going on in their lives. Infact they were so loud you could say excuse me in a normal tone to get their attention. I had to scream at least 3 times to get their attention. The only reason the first young man came up is he had an order on the headset. The times were when I worked at one under 3 minutes drive thru and 90 seconds at the front counter. Plus the food I was delivering was sitting there and I could have walked back and gotten it and walked out but because of insurance purposes I didn't do that. Your managers need to be retrained and the crew should be doing something to keep the store clean and maintained. This is so very unacceptable. I will also be calling the corporate office as well so they know what was going on that night as well. Thank goodness that was not my order.
Atmosphere: 1
Food: 3
Service: 1
Terrible service attitude muchDon't get ur order right the first time so u have to drive back up there
Atmosphere: 1
Food: 1
Service: 1
Holy moly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Update: after 20 minutes I just left.This McDonald's is consistently the slowest McDonald's I've ever been to. I am currently sitting in the drive through, been here 12 minutes, and the line has moved 3 cars.I've been here multiple times, even trying pick up inside, and the story is always the same.They also "cheat" their system by clearing your order off their screen to make their times look better. Then they forget about your order for another 10 minutes.
Atmosphere: 1
Food: 3
Service: 1
Just like one of the other comments on here this is indeed the worst mcdonalds location in the state. If it wasnt the only 24 hr location on my way to work id never go to this location. They are not 24 hrs many times I've come by at 4 and nobody was available. They usually get my order wrong or leave something out. From what i can see they cant handle more than 3 cars in the deive thru. They are twice as slow as the Harrah location. They also have been overcharging me on mcmuffins and the harrah location informed me of that. This morning i was ordering a mcmuffin with cheese and got hard bread and cheese only which was $2.19. If youre gonna drive to this location you might as well drive on down to the Harrah mcdonald's
Atmosphere: 2
Food: 2
Service: 3
Don't go here. Or to any McDonald's, and probably think about other fast food. But don't think about McDonald's.
Atmosphere: 1
Food: 1
Service: 1
I love for it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Mac, French Fries, Hamburger, Cheeseburger
Another regular stop. Cashier was training someone and needed change. Both employees left the register drawer open when they walked ?♀️ away for a couple of minutes. We kindly mentioned to her about leaving the cash register drawer open. She said she didn't care, in front of us, and the female she was training.Parking: Plenty of parking
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Mcchicken
Restaurantji Recommends
Bacon burger would be better if the bacon were cooked.
Atmosphere: 5
Food: 2
Service: 5
This is by far the WORST “McDonalds” in the state. It says open 24 hours and they are not. You can still order in the app and pay but don’t expect to get any food if you show up between 2am and 4am. They will just go back and forth with you about how they are serving lunch if you order breakfast and vice versa and they will not refund your money or replace your order later. This location is not corporate and they are a sorry excuse for a company. Rude employees and manager. Should be closed down due to the lack of service. Wendy’s is just on the other side of i40 and I promise they will treat you 1000% better.
Atmosphere: 1
Food: 1
Service: 1
The absolute slowest McDonald's in existence. Takes about 45 minutes to get through the drive thru every time I go.
Food: 4
Service: 2
I love your fish filets. I wont each fish anywhere else...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish
Rude services, rushed our order & didn't even put a frigging patty on two burgers.
Atmosphere: 1
Food: 1
Service: 1